Extensive learning opportunities

Flexible share incentives

Global parental leave

All The Feels

Flexible public holidays

Large

Innovative

Sincere

Passionate

Collaborative

Playful

Spotify is a transformative music streaming platform that has revolutionised the way people listen to music. Their mission is to unlock the potential of human creativity by providing a platform for over a million artists to earn a living from their art while offering billions of fans the opportunity to enjoy and be inspired by it. With a vast library of over 50 million tracks, users can discover, manage, and share music for free, or upgrade to Spotify Premium for an enhanced experience, including offline mode, improved sound quality, and an ad-free listening experience. As the most popular global audio streaming service, Spotify's innovative model has become the largest revenue driver for the music industry, supporting artists and reshaping the music ecosystem.

Entertainment & Media

Spotify

Passionate music fans. Innovative tech pros. Perfect harmony. Join our band.

You should know data modeling, access, and storage techniques, be familiar with distributed processing frameworks like Beam or Spark, and value collaboration in agile, data-driven developments.

You will develop and operate data pipelines, Java services, and support machine learning projects while collaborating with teams, ensuring high-quality code, and mentoring others.

New York

The Personalization (PZN) team makes deciding what to play next on Spotify easier and more enjoyable for every listener. We seek to understand the world of music, podcasts and audiobooks better than anyone else so that we can make great recommendations to every individual and keep the world listening. Every day, hundreds of millions of people all over the world use the products we build which include destinations like Home and Search as well as original playlists such as Made For You, Discover Weekly and Daily Mix. We are looking for a Data engineer with backend experience to join our team. We build the fundamental platform to ingest, model and materialize high-scale, event-driven user behavior data so Spotify can make personalized recommendations. Our platform tools support easy experimentation and productionisation. This is a unique opportunity to help develop and shape the way Spotify recommendations work. You’ll be able to grow your skills in engineering at scale, drive long term platform vision, and join a high-energy, positive team environment! Join us and you’ll keep millions of users listening to great recommendations every day. What You'll Do * Work with large-scale data pipelines with data processing frameworks like Scio, BigQuery, Google Cloud Platform and Apache Beam. * Develop, deploy, and operate Java services that impact millions of users. * Work towards supporting machine learning projects powering the experience that suits each user individually. * Collaborate with other engineers, product managers and stakeholders, taking on learning and leadership opportunities that will arise every single day. * Deliver scalable, testable, maintainable, and high-quality code. * Share knowledge, promote standard methodologies, making your team the best version of itself through mentorship and constructive accountability. Who You Are * You are familiar with the concepts of data modeling, data access, and data storage techniques. * You are familiar with distributed data processing frameworks (ex: Beam, Spark). * You want to work on a team employing agile software development processes, data-driven development, and responsible experimentation. * You value opportunities to work collaboratively. Where You'll Be * We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location. * This team operates within the Eastern Standard time zone for collaboration. The United States base range for this position is $160,091- $228,702 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

The Personalization (PZN) team makes deciding what to play next on Spotify easier and more enjoyable for every listener. We seek to understand the world of music, podcasts and audiobooks better than anyone else so that we can make great recommendations to every individual and keep the world listening. Every day, hundreds of millions of people all over the world use the products we build which include destinations like Home and Search as well as original playlists such as Made For You, Discover Weekly and Daily Mix.We are looking for a Data engineer with backend experience to join our team. We build the fundamental platform to ingest, model and materialize high-scale, event-driven user behavior data so Spotify can make personalized recommendations. Our platform tools support easy experimentation and productionisation. This is a unique opportunity to help develop and shape the way Spotify recommendations work. You’ll be able to grow your skills in engineering at scale, drive long term platform vision, and join a high-energy, positive team environment!Join us and you’ll keep millions of users listening to great recommendations every day.What You'll Do * Work with large-scale data pipelines with data processing frameworks like Scio, BigQuery, Google Cloud Platform and Apache Beam. * Develop, deploy, and operate Java services that impact millions of users. * Work towards supporting machine learning projects powering the experience that suits each user individually. * Collaborate with other engineers, product managers and stakeholders, taking on learning and leadership opportunities that will arise every single day. * Deliver scalable, testable, maintainable, and high-quality code. * Share knowledge, promote standard methodologies, making your team the best version of itself through mentorship and constructive accountability.      Who You Are * You are familiar with the concepts of data modeling, data access, and data storage techniques. * You are familiar with distributed data processing frameworks (ex: Beam, Spark). * You want to work on a team employing agile software development processes, data-driven development, and responsible experimentation. * You value opportunities to work collaboratively.      Where You'll Be * We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location. * This team operates within the Eastern Standard time zone for collaboration.      The United States base range for this position is $160,091- $228,702 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Data Engineer, Personalization - Spotify

The Personalization (PZN) team makes deciding what to play next on Spotify easier and more enjoyable for every listener. We seek to understand the world of music, podcasts and audiobooks better than anyone else so that we can make great recommendations to every individual and keep the world listening. Every day, hundreds of millions of people all over the world use the products we build which include destinations like Home and Search as well as original playlists such as Made For You, Discover Weekly and Daily Mix.&lt;br&gt;&lt;br&gt;We are looking for a Data engineer with backend experience to join our team. We build the fundamental platform to ingest, model and materialize high-scale, event-driven user behavior data so Spotify can make personalized recommendations. Our platform tools support easy experimentation and productionisation. This is a unique opportunity to help develop and shape the way Spotify recommendations work. You’ll be able to grow your skills in engineering at scale, drive long term platform vision, and join a high-energy, positive team environment!&lt;br&gt;&lt;br&gt;Join us and you’ll keep millions of users listening to great recommendations every day.&lt;br&gt;&lt;br&gt;What You'll Do&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Work with large-scale data pipelines with data processing frameworks like Scio, BigQuery, Google Cloud Platform and Apache Beam.&lt;/li&gt;&lt;li&gt;Develop, deploy, and operate Java services that impact millions of users.&lt;/li&gt;&lt;li&gt;Work towards supporting machine learning projects powering the experience that suits each user individually.&lt;/li&gt;&lt;li&gt;Collaborate with other engineers, product managers and stakeholders, taking on learning and leadership opportunities that will arise every single day.&lt;/li&gt;&lt;li&gt;Deliver scalable, testable, maintainable, and high-quality code.&lt;/li&gt;&lt;li&gt;Share knowledge, promote standard methodologies, making your team the best version of itself through mentorship and constructive accountability.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You are familiar with the concepts of data modeling, data access, and data storage techniques.&lt;/li&gt;&lt;li&gt;You are familiar with distributed data processing frameworks (ex: Beam, Spark).&lt;/li&gt;&lt;li&gt;You want to work on a team employing agile software development processes, data-driven development, and responsible experimentation.&lt;/li&gt;&lt;li&gt;You value opportunities to work collaboratively.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Where You'll Be&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location.&lt;/li&gt;&lt;li&gt;This team operates within the Eastern Standard time zone for collaboration.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;The United States base range for this position is $160,091- $228,702 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.&lt;br&gt;&lt;br&gt;Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.&lt;br&gt;&lt;br&gt;At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.&lt;br&gt;&lt;br&gt;Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Data Engineer, Personalization

You must be comfortable with Java, familiar with backend services, and skilled in distributed systems. Knowledge of Git, BigQuery, Grafana, JUnit, and PagerDuty is essential.

You will design, develop, and deploy backend services, manage infrastructure, collaborate with cross-functional teams, handle operational duties, and innovate via A/B testing for continuous improvement.

Software Engineering

IT & Cybersecurity

London

We are looking for a Backend Engineer to join our Platform & Partner Experience studio. Our teams are responsible for all of Spotify’s consumer experiences in platforms like desktop, web, TVs, smart speakers, cars, wearables, and partner application integrations to make Spotify available wherever our users are. We are working together in autonomous teams that take full responsibility for their own part of the Spotify ecosystem, including writing code with high standards, hosting our services in Google Cloud Platform, monitoring our services, measuring quality, and guaranteeing service reliability. Some teams work with a feature like search, others focus on voice integrations or making it easy to deploy features on a certain type of client. You will join a team where everyone shares a common interest in distributed backend systems, their scalability and continued development. Together we try to find new ways to create a phenomenal Spotify experience for all our users across the globe. What You’ll Do * Design, develop and deploy backend services with a focus on high availability, low latency and scalability. * Build and operate infrastructure, toolset and deployment pipelines. * Collaborate closely with other engineers and become a valued member of an autonomous, cross- functional team. * Take operational responsibility for the services that are owned by your team, including taking part in an on-call rotation. * Work in an environment that supports your individual growth. * Continuously improve our product by innovating on the service through the usage of A/B tests. Who You Are * You feel comfortable with Java code and have contributed to the development and maintenance of a few backend services. * You are interested in keeping up with current best practices in your areas of expertise. * You are comfortable working with modern infrastructure and tools. * You know and care about sound engineering practices like continuous delivery and automated testing. * You’re familiar with the design of distributed and scalable systems and enjoy being part of a team that owns services with millions of users. * You have a good understanding of data structures and algorithms, and understand how to apply them to design pragmatic solutions. * You are fluent with: Git, BigQuery, Grafana, JUnit, PagerDuty. Where You’ll Be * This role is based in London. * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

We are looking for a Backend Engineer to join our Platform & Partner Experience studio. Our teams are responsible for all of Spotify’s consumer experiences in platforms like desktop, web, TVs, smart speakers, cars, wearables, and partner application integrations to make Spotify available wherever our users are.We are working together in autonomous teams that take full responsibility for their own part of the Spotify ecosystem, including writing code with high standards, hosting our services in Google Cloud Platform, monitoring our services, measuring quality, and guaranteeing service reliability. Some teams work with a feature like search, others focus on voice integrations or making it easy to deploy features on a certain type of client. You will join a team where everyone shares a common interest in distributed backend systems, their scalability and continued development. Together we try to find new ways to create a phenomenal Spotify experience for all our users across the globe.What You’ll Do * Design, develop and deploy backend services with a focus on high availability, low latency and scalability. * Build and operate infrastructure, toolset and deployment pipelines. * Collaborate closely with other engineers and become a valued member of an autonomous, cross- functional team. * Take operational responsibility for the services that are owned by your team, including taking part in an on-call rotation. * Work in an environment that supports your individual growth. * Continuously improve our product by innovating on the service through the usage of A/B tests.      Who You Are * You feel comfortable with Java code and have contributed to the development and maintenance of a few backend services. * You are interested in keeping up with current best practices in your areas of expertise. * You are comfortable working with modern infrastructure and tools. * You know and care about sound engineering practices like continuous delivery and automated testing. * You’re familiar with the design of distributed and scalable systems and enjoy being part of a team that owns services with millions of users. * You have a good understanding of data structures and algorithms, and understand how to apply them to design pragmatic solutions. * You are fluent with: Git, BigQuery, Grafana, JUnit, PagerDuty.      Where You’ll Be * This role is based in London. * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.      Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Backend Engineer - Platform and Partners Consumer Experience - Spotify

We are looking for a Backend Engineer to join our Platform &amp;amp; Partner Experience studio. Our teams are responsible for all of Spotify’s consumer experiences in platforms like desktop, web, TVs, smart speakers, cars, wearables, and partner application integrations to make Spotify available wherever our users are.&lt;br&gt;&lt;br&gt;We are working together in autonomous teams that take full responsibility for their own part of the Spotify ecosystem, including writing code with high standards, hosting our services in Google Cloud Platform, monitoring our services, measuring quality, and guaranteeing service reliability. Some teams work with a feature like search, others focus on voice integrations or making it easy to deploy features on a certain type of client. You will join a team where everyone shares a common interest in distributed backend systems, their scalability and continued development. Together we try to find new ways to create a phenomenal Spotify experience for all our users across the globe.&lt;br&gt;&lt;br&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Design, develop and deploy backend services with a focus on high availability, low latency and scalability.&lt;/li&gt;&lt;li&gt;Build and operate infrastructure, toolset and deployment pipelines.&lt;/li&gt;&lt;li&gt;Collaborate closely with other engineers and become a valued member of an autonomous, cross- functional team.&lt;/li&gt;&lt;li&gt;Take operational responsibility for the services that are owned by your team, including taking part in an on-call rotation.&lt;/li&gt;&lt;li&gt;Work in an environment that supports your individual growth.&lt;/li&gt;&lt;li&gt;Continuously improve our product by innovating on the service through the usage of A/B tests.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You feel comfortable with Java code and have contributed to the development and maintenance of a few backend services.&lt;/li&gt;&lt;li&gt;You are interested in keeping up with current best practices in your areas of expertise.&lt;/li&gt;&lt;li&gt;You are comfortable working with modern infrastructure and tools.&lt;/li&gt;&lt;li&gt;You know and care about sound engineering practices like continuous delivery and automated testing.&lt;/li&gt;&lt;li&gt;You’re familiar with the design of distributed and scalable systems and enjoy being part of a team that owns services with millions of users.&lt;/li&gt;&lt;li&gt;You have a good understanding of data structures and algorithms, and understand how to apply them to design pragmatic solutions.&lt;/li&gt;&lt;li&gt;You are fluent with: Git, BigQuery, Grafana, JUnit, PagerDuty.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Where You’ll Be&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;This role is based in London.&lt;/li&gt;&lt;li&gt;We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.&lt;br&gt;&lt;br&gt;At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.&lt;br&gt;&lt;br&gt;Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Backend Engineer - Platform and Partners Consumer Experience

You need a Master's/PhD in ML or data science, expertise in peer-reviewed research, skills in ML algorithms, experience with recommender systems, and a passion for user behavior analysis.

You will conduct experiments, analyze data, and develop ML solutions for recommendation and language understanding, collaborating with teams and engaging with the research community.

Data

Research & Development

Spotify has more than 600M listeners in more than 180 markets around the world, who use our music, podcast, and audiobook services to find what delights, entertains, educates, and informs them. Personalization is a high impact organization that provides the technology to serve them what they expect to find, to help them explore and find new things to enjoy, and to suggest things they might not be aware of that they would like. We are looking for a Senior Research Scientist with a machine learning background to help us improve personalization experiences by integrating state-of-the-art generative AI technologies into our recommender systems. You will join a team of machine learning researchers whose focus is on innovating the Spotify experience through researching and developing ML technologies that power intelligent user experiences for long-term satisfaction. You will be part of an interdisciplinary team focusing on ensuring that the foundations of Spotify technologies are at or above the state of the art and, in the process, redefine the state of the art for the field and contributing to the wider research community by publishing papers. Our team has strong ties internally to product groups as well as externally to the research community. What You'll Do * Participate in groundbreaking research in machine learning and artificial intelligence with a focus on large-scale foundation models. * Apply your scientific knowledge to analyze and collect data, perform analyses, conduct experiments and identify problems, as well as devise solutions through hands-on ML development. * Work on practical applications such as recommendation, search, voice and language understanding, and areas related to music and talk audio. * Work in collaboration with other scientists, engineers, product managers, designers, user researchers, and analysts across Spotify to design creative solutions to challenging problems. * You'll have product impact, while working on and further developing a long-term research roadmap. * You will maintain a research profile through external engagement such as publishing, giving talks, and being an active community member at top conferences. Who You Are * You have a Masters or PhD in machine learning, data science, or related areas or are enrolled in an advanced degree program. * Demonstrated expertise in machine learning or artificial intelligence through peer-reviewed publications at conferences or journals such as NeurIPS, ICML, ICLR, KDD or related. * A solid understanding of machine learning and past research experience on recommender systems. * Solid hands-on skills in implementing advanced ML algorithms, as well as sourcing, cleaning, analyzing and modeling of large-scale real data. * You have a passion for making sense of user behavior, especially talk and music content, using the best available methods. * You're a creative problem-solver who is passionate about digging into complex problems and devising new approaches to reach results. Where You'll Be * We offer you the flexibility to work where you work best! For this role, you can be within the UK region as long as we have a work location. * This team operates within the GMT time zone for collaboration. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Spotify has more than 600M listeners in more than 180 markets around the world, who use our music, podcast, and audiobook services to find what delights, entertains, educates, and informs them. Personalization is a high impact organization that provides the technology to serve them what they expect to find, to help them explore and find new things to enjoy, and to suggest things they might not be aware of that they would like.We are looking for a Senior Research Scientist with a machine learning background to help us improve personalization experiences by integrating state-of-the-art generative AI technologies into our recommender systems. You will join a team of machine learning researchers whose focus is on innovating the Spotify experience through researching and developing ML technologies that power intelligent user experiences for long-term satisfaction.You will be part of an interdisciplinary team focusing on ensuring that the foundations of Spotify technologies are at or above the state of the art and, in the process, redefine the state of the art for the field and contributing to the wider research community by publishing papers. Our team has strong ties internally to product groups as well as externally to the research community.What You'll Do * Participate in groundbreaking research in machine learning and artificial intelligence with a focus on large-scale foundation models. * Apply your scientific knowledge to analyze and collect data, perform analyses, conduct experiments and identify problems, as well as devise solutions through hands-on ML development. * Work on practical applications such as recommendation, search, voice and language understanding, and areas related to music and talk audio. * Work in collaboration with other scientists, engineers, product managers, designers, user researchers, and analysts across Spotify to design creative solutions to challenging problems. * You'll have product impact, while working on and further developing a long-term research roadmap. * You will maintain a research profile through external engagement such as publishing, giving talks, and being an active community member at top conferences.      Who You Are * You have a Masters or PhD in machine learning, data science, or related areas or are enrolled in an advanced degree program. * Demonstrated expertise in machine learning or artificial intelligence through peer-reviewed publications at conferences or journals such as NeurIPS, ICML, ICLR, KDD or related. * A solid understanding of machine learning and past research experience on recommender systems. * Solid hands-on skills in implementing advanced ML algorithms, as well as sourcing, cleaning, analyzing and modeling of large-scale real data. * You have a passion for making sense of user behavior, especially talk and music content, using the best available methods. * You're a creative problem-solver who is passionate about digging into complex problems and devising new approaches to reach results.      Where You'll Be * We offer you the flexibility to work where you work best! For this role, you can be within the UK region as long as we have a work location. * This team operates within the GMT time zone for collaboration.      Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Senior Research Scientist - Spotify

Spotify has more than 600M listeners in more than 180 markets around the world, who use our music, podcast, and audiobook services to find what delights, entertains, educates, and informs them. Personalization is a high impact organization that provides the technology to serve them what they expect to find, to help them explore and find new things to enjoy, and to suggest things they might not be aware of that they would like.&lt;br&gt;&lt;br&gt;We are looking for a Senior Research Scientist with a machine learning background to help us improve personalization experiences by integrating state-of-the-art generative AI technologies into our recommender systems. You will join a team of machine learning researchers whose focus is on innovating the Spotify experience through researching and developing ML technologies that power intelligent user experiences for long-term satisfaction.&lt;br&gt;&lt;br&gt;You will be part of an interdisciplinary team focusing on ensuring that the foundations of Spotify technologies are at or above the state of the art and, in the process, redefine the state of the art for the field and contributing to the wider research community by publishing papers. Our team has strong ties internally to product groups as well as externally to the research community.&lt;br&gt;&lt;br&gt;What You'll Do&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Participate in groundbreaking research in machine learning and artificial intelligence with a focus on large-scale foundation models.&lt;/li&gt;&lt;li&gt;Apply your scientific knowledge to analyze and collect data, perform analyses, conduct experiments and identify problems, as well as devise solutions through hands-on ML development. &lt;/li&gt;&lt;li&gt;Work on practical applications such as recommendation, search, voice and language understanding, and areas related to music and talk audio.&lt;/li&gt;&lt;li&gt;Work in collaboration with other scientists, engineers, product managers, designers, user researchers, and analysts across Spotify to design creative solutions to challenging problems.&lt;/li&gt;&lt;li&gt;You'll have product impact, while working on and further developing a long-term research roadmap.&lt;/li&gt;&lt;li&gt;You will maintain a research profile through external engagement such as publishing, giving talks, and being an active community member at top conferences.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You have a Masters or PhD in machine learning, data science, or related areas or are enrolled in an advanced degree program.&lt;/li&gt;&lt;li&gt;Demonstrated expertise in machine learning or artificial intelligence through peer-reviewed publications at conferences or journals such as NeurIPS, ICML, ICLR, KDD or related.&lt;/li&gt;&lt;li&gt;A solid understanding of machine learning and past research experience on recommender systems.&lt;/li&gt;&lt;li&gt;Solid hands-on skills in implementing advanced ML algorithms, as well as sourcing, cleaning, analyzing and modeling of large-scale real data.&lt;/li&gt;&lt;li&gt;You have a passion for making sense of user behavior, especially talk and music content, using the best available methods.&lt;/li&gt;&lt;li&gt;You're a creative problem-solver who is passionate about digging into complex problems and devising new approaches to reach results.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Where You'll Be&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;We offer you the flexibility to work where you work best! For this role, you can be within the UK region as long as we have a work location.&lt;/li&gt;&lt;li&gt;This team operates within the GMT time zone for collaboration.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.&lt;br&gt;&lt;br&gt;At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.&lt;br&gt;&lt;br&gt;Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Senior Research Scientist

You have experience in consumer-focused design, technical understanding of code, familiarity with design systems and Figma, and a user-centered approach valuing accessibility and data insights.

You will collaborate with cross-functional teams to build a mobile design system, lead efficiency initiatives, enhance tooling, and support a global design team while maintaining libraries and components.

We’re looking for a Product Designer to join as a key member of the Foundations design systems team inside Spotify's flagship Consumer Experience, Spotify’s Mobile App. You’ll articulate a shared vision, craft compelling stories and set inspiring creative directions. What You’ll Do * Work day-to-day in a cross-functional team of engineers, designers, and product managers to build and maintain an end-to-end Mobile design system for Spotify’s consumer experience. * This isn’t a role solely dedicated to systems and Figma components, you will also Identify and lead foundational work streams that drive efficiencies in our design team’s day to day workflows. * Experiment with designing and building PoC plugins for tooling e.g. Figma that drives efficiencies in the design team’s workflow. * Partner with product designers working on the Consumer Mobile App to identify and develop new, and improve existing components and patterns. * Collaborate with our broader design systems team, Encore on evolving our shared processes and tooling to support a large number of teams working on a diverse array of products. * Build work that scales and flexes across a variety of audiences, mobile devices and tablets. * Empower our Core-x Design team of 40+ globally distributed designers by providing resources and clarity around Spotify’s mobile design system standard methodologies. * Collaborate with Design Ops to measure and iterate on processes and internal tooling for designers at Spotify. * Be autonomous. You take full ownership of your work and drive your personal development. And you take responsibility for every last detail, every step of the way. * Champion our Figma Ways of Working and continuously look at ways to improve our Figma architecture, file structures/specs and design QA. * Maintain and enhance our existing libraries, components and broader templates/platforms. * Work on horizontal features that impact the broader product experience. Who You Are * You have several years of experience working in-house for consumer-facing digital product companies. * You are technically-minded, interested in code as the material digital products are made of. * You have possibly built a Figma plugin or leveraged Figma’s api’s, analytics etc. * You are familiar and comfortable working within and contributing to large design systems that you may or may not own directly. * You have experience developing custom creative tooling for internal or external audiences. * You think of interfaces as dynamic and love thinking about motion and flows. * You are intimately familiar with the capabilities and constraints of several of today’s and tomorrow’s digital devices and platforms. * You value inclusive design and accessibility and don’t believe it has to mean compromising aesthetics. * You have a user- and data-focused design mentality. You are constantly looking to hone your team's instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies. * You are a thoughtful designer and problem solver who questions the status quo and strives for improvement. Where You'll Be * This role is based in Stockholm or London. * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

We’re looking for a Product Designer to join as a key member of the Foundations design systems team inside Spotify's flagship Consumer Experience, Spotify’s Mobile App. You’ll articulate a shared vision, craft compelling stories and set inspiring creative directions.What You’ll Do * Work day-to-day in a cross-functional team of engineers, designers, and product managers to build and maintain an end-to-end Mobile design system for Spotify’s consumer experience. * This isn’t a role solely dedicated to systems and Figma components, you will also Identify and lead foundational work streams that drive efficiencies in our design team’s day to day workflows. * Experiment with designing and building PoC plugins for tooling e.g. Figma that drives efficiencies in the design team’s workflow. * Partner with product designers working on the Consumer Mobile App to identify and develop new, and improve existing components and patterns. * Collaborate with our broader design systems team, Encore on evolving our shared processes and tooling to support a large number of teams working on a diverse array of products. * Build work that scales and flexes across a variety of audiences, mobile devices and tablets. * Empower our Core-x Design team of 40+ globally distributed designers by providing resources and clarity around Spotify’s mobile design system standard methodologies. * Collaborate with Design Ops to measure and iterate on processes and internal tooling for designers at Spotify. * Be autonomous. You take full ownership of your work and drive your personal development. And you take responsibility for every last detail, every step of the way. * Champion our Figma Ways of Working and continuously look at ways to improve our Figma architecture, file structures/specs and design QA. * Maintain and enhance our existing libraries, components and broader templates/platforms. * Work on horizontal features that impact the broader product experience.      Who You Are * You have several years of experience working in-house for consumer-facing digital product companies. * You are technically-minded, interested in code as the material digital products are made of. * You have possibly built a Figma plugin or leveraged Figma’s api’s, analytics etc. * You are familiar and comfortable working within and contributing to large design systems that you may or may not own directly. * You have experience developing custom creative tooling for internal or external audiences. * You think of interfaces as dynamic and love thinking about motion and flows. * You are intimately familiar with the capabilities and constraints of several of today’s and tomorrow’s digital devices and platforms. * You value inclusive design and accessibility and don’t believe it has to mean compromising aesthetics. * You have a user- and data-focused design mentality. You are constantly looking to hone your team's instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies. * You are a thoughtful designer and problem solver who questions the status quo and strives for improvement.      Where You'll Be * This role is based in Stockholm or London. * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.      Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Product Designer - Design Systems - Spotify

We’re looking for a Product Designer to join as a key member of the Foundations design systems team inside Spotify's flagship Consumer Experience, Spotify’s Mobile App. You’ll articulate a shared vision, craft compelling stories and set inspiring creative directions.&lt;br&gt;&lt;br&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Work day-to-day in a cross-functional team of engineers, designers, and product managers to build and maintain an end-to-end Mobile design system for Spotify’s consumer experience.&lt;/li&gt;&lt;li&gt;This isn’t a role solely dedicated to systems and Figma components, you will also Identify and lead foundational work streams that drive efficiencies in our design team’s day to day workflows.&lt;/li&gt;&lt;li&gt;Experiment with designing and building PoC plugins for tooling e.g. Figma that drives efficiencies in the design team’s workflow.&lt;/li&gt;&lt;li&gt;Partner with product designers working on the Consumer Mobile App to identify and develop new, and improve existing components and patterns.&lt;/li&gt;&lt;li&gt;Collaborate with our broader design systems team, Encore on evolving our shared processes and tooling to support a large number of teams working on a diverse array of products.&lt;/li&gt;&lt;li&gt;Build work that scales and flexes across a variety of audiences, mobile devices and tablets.&lt;/li&gt;&lt;li&gt;Empower our Core-x Design team of 40+ globally distributed designers by providing resources and clarity around Spotify’s mobile design system standard methodologies.&lt;/li&gt;&lt;li&gt;Collaborate with Design Ops to measure and iterate on processes and internal tooling for designers at Spotify.&lt;/li&gt;&lt;li&gt;Be autonomous. You take full ownership of your work and drive your personal development. And you take responsibility for every last detail, every step of the way.&lt;/li&gt;&lt;li&gt;Champion our Figma Ways of Working and continuously look at ways to improve our Figma architecture, file structures/specs and design QA.&lt;/li&gt;&lt;li&gt;Maintain and enhance our existing libraries, components and broader templates/platforms.&lt;/li&gt;&lt;li&gt;Work on horizontal features that impact the broader product experience.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You have several years of experience working in-house for consumer-facing digital product companies.&lt;/li&gt;&lt;li&gt;You are technically-minded, interested in code as the material digital products are made of.&lt;/li&gt;&lt;li&gt;You have possibly built a Figma plugin or leveraged Figma’s api’s, analytics etc.&lt;/li&gt;&lt;li&gt;You are familiar and comfortable working within and contributing to large design systems that you may or may not own directly.&lt;/li&gt;&lt;li&gt;You have experience developing custom creative tooling for internal or external audiences.&lt;/li&gt;&lt;li&gt;You think of interfaces as dynamic and love thinking about motion and flows.&lt;/li&gt;&lt;li&gt;You are intimately familiar with the capabilities and constraints of several of today’s and tomorrow’s digital devices and platforms.&lt;/li&gt;&lt;li&gt;You value inclusive design and accessibility and don’t believe it has to mean compromising aesthetics.&lt;/li&gt;&lt;li&gt;You have a user- and data-focused design mentality. You are constantly looking to hone your team's instincts through user feedback and data insight. You understand the role and importance of qualitative and quantitative methodologies.&lt;/li&gt;&lt;li&gt;You are a thoughtful designer and problem solver who questions the status quo and strives for improvement.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Where You'll Be&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;This role is based in Stockholm or London.&lt;/li&gt;&lt;li&gt;We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.&lt;br&gt;&lt;br&gt;At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.&lt;br&gt;&lt;br&gt;Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Product Designer - Design Systems

You need a Bachelor's degree, 3+ years in digital media, strong advertising knowledge, excellent customer service, data-driven storytelling, and proficiency in Excel, PowerPoint, and digital media tech.

You will build client relationships, manage campaign setups, optimize performance, analyze data insights, and collaborate cross-functionally to ensure successful advertising outcomes.

Customer Relations

Sales & Business Development

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. We are looking for a highly motivated individual to join our Customer Success team! In this role, you are responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategy and media planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs. Above all, our work impacts the way the world experiences audio. What You'll Do * Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners. * Act as the client’s primary point of contact, fielding requests & questions and interacting directly with clients throughout the sales and campaign lifecycle. * Be responsible for the RFP response and media planning strategy across all buying channelsRegularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, campaign reporting, and wrap ups. * Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes. * Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking. * Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives. * Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business. * Lead projects involving sophisticated work streams and cross-functional collaboration (internally and externally). * Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations. * Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling. * Own the post-campaign analysis with takeaways and recommendations to drive repeat business. * Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time. * Adhere to internal standard methodology guidelines, processes, and operating cadences. Who You Are * You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business. * You have a minimum of 3 years experience in digital media, planning and/or buying. * You have strong industry knowledge and a desire to grow within the digital media industry. * You have a strong understanding of advertising performance metrics and the advertising ecosystem. * You have a reputation of providing outstanding customer service. * You have the ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes. * You are able to craft impactful sales rationale stories by using data and research. * You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization. * You work effectively with cross-functional teams and all levels of management (internally and externally). * You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills. * You possess strong presentation and communication skills. * You have excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems. Where You'll Be * This role is based in London * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.We are looking for a highly motivated individual to join our Customer Success team! In this role, you are responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategy and media planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs. Above all, our work impacts the way the world experiences audio.What You'll Do * Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners. * Act as the client’s primary point of contact, fielding requests & questions and interacting directly with clients throughout the sales and campaign lifecycle. * Be responsible for the RFP response and media planning strategy across all buying channelsRegularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, campaign reporting, and wrap ups. * Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes. * Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking. * Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives. * Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business. * Lead projects involving sophisticated work streams and cross-functional collaboration (internally and externally). * Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations. * Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling. * Own the post-campaign analysis with takeaways and recommendations to drive repeat business. * Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time. * Adhere to internal standard methodology guidelines, processes, and operating cadences.      Who You Are * You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business. * You have a minimum of 3 years experience in digital media, planning and/or buying. * You have strong industry knowledge and a desire to grow within the digital media industry. * You have a strong understanding of advertising performance metrics and the advertising ecosystem. * You have a reputation of providing outstanding customer service. * You have the ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes. * You are able to craft impactful sales rationale stories by using data and research. * You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization. * You work effectively with cross-functional teams and all levels of management (internally and externally). * You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills. * You possess strong presentation and communication skills. * You have excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems.      Where You'll Be * This role is based in London * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.      Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Customer Success Manager, London - Spotify

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.&lt;br&gt;&lt;br&gt;We are looking for a highly motivated individual to join our Customer Success team! In this role, you are responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. This role includes strategy and media planning, consultative selling, project management and data led storytelling. You will be a reliable and crucial team member who can anticipate client needs. Above all, our work impacts the way the world experiences audio.&lt;br&gt;&lt;br&gt;What You'll Do&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners.&lt;/li&gt;&lt;li&gt;Act as the client’s primary point of contact, fielding requests &amp;amp; questions and interacting directly with clients throughout the sales and campaign lifecycle.&lt;/li&gt;&lt;li&gt;Be responsible for the RFP response and media planning strategy across all buying channelsRegularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep &amp;amp; launch, ongoing optimization recommendations, campaign reporting, and wrap ups.&lt;/li&gt;&lt;li&gt;Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes.&lt;/li&gt;&lt;li&gt;Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking.&lt;/li&gt;&lt;li&gt;Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives.&lt;/li&gt;&lt;li&gt;Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business.&lt;/li&gt;&lt;li&gt;Lead projects involving sophisticated work streams and cross-functional collaboration (internally and externally).&lt;/li&gt;&lt;li&gt;Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations.&lt;/li&gt;&lt;li&gt;Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling.&lt;/li&gt;&lt;li&gt;Own the post-campaign analysis with takeaways and recommendations to drive repeat business.&lt;/li&gt;&lt;li&gt;Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time.&lt;/li&gt;&lt;li&gt;Adhere to internal standard methodology guidelines, processes, and operating cadences.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;You have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business.&lt;/li&gt;&lt;li&gt;You have a minimum of 3 years experience in digital media, planning and/or buying.&lt;/li&gt;&lt;li&gt;You have strong industry knowledge and a desire to grow within the digital media industry.&lt;/li&gt;&lt;li&gt;You have a strong understanding of advertising performance metrics and the advertising ecosystem.&lt;/li&gt;&lt;li&gt;You have a reputation of providing outstanding customer service.&lt;/li&gt;&lt;li&gt;You have the ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes.&lt;/li&gt;&lt;li&gt;You are able to craft impactful sales rationale stories by using data and research.&lt;/li&gt;&lt;li&gt;You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team focused organization.&lt;/li&gt;&lt;li&gt;You work effectively with cross-functional teams and all levels of management (internally and externally).&lt;/li&gt;&lt;li&gt;You thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills.&lt;/li&gt;&lt;li&gt;You possess strong presentation and communication skills.&lt;/li&gt;&lt;li&gt;You have excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Where You'll Be&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;This role is based in London&lt;/li&gt;&lt;li&gt;We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 2-3 times per week.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.&lt;br&gt;&lt;br&gt;At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.&lt;br&gt;&lt;br&gt;Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.