Via builds innovative software to enable our customers — cities, transit agencies, transport operators, school districts, universities, and corporations — to transform their legacy transportation systems into advanced digital networks. As pioneers of the TransitTech category, Via’s mission is to expand access to efficient, affordable, and sustainable transportation. Via’s software enables organizations to digitize their existing transportation networks and launch new and innovative services, simultaneously lowering operating costs and increasing quality of service. Our software is used in over 500 communities in more than 35 countries around the world.

Technology

You have 10+ years in product design, lead teams, manage complexity, and deliver delightful consumer experiences. You communicate effectively, inspire others, and understand tech constraints.

You will lead a design team, conduct user research, balance user and business needs, collaborate with product managers and engineers, and oversee projects from start to delivery while using the product daily.

Design

Product

London

<div>At Citymapper (powered by Via), we&rsquo;re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available.

We&rsquo;re looking for a Director of Product Design who can think strategically and craft great consumer products. You&rsquo;ll be leading a world class product design team and collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world.
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green. 

What You'll Do:
<ul>
<li>Lead, inspire and nurture Citymapper&rsquo;s product design team.</li>
<li>Help the team deliver best-in-the-world interactive design.</li>
<li>Champion user research: seek and analyze quantitative and qualitative feedback to inform decisions.</li>
<li>Balance user needs and business needs.</li>
<li>Partner with Product Managers to define the roadmap, project milestones and priorities.</li>
<li>Collaborate with Engineers to understand constraints and opportunities, and design with data.</li>
<li>Work through the entire project lifecycle: at no point does designers &ldquo;hand over&rdquo; to another team. We follow through delivery, QA, and iterate.</li>
<li>Test and use the product you build. Every day.</li>
</ul>
Who You Are:

Able to deliver world class consumer products
<ul>
<li>10+ years of experience in designing and building products.</li>
<li>Experience leading design projects and managing people.</li>
<li>Experience working with executive leaders.</li>
<li>Proven success at delivering delightful consumer products.</li>
<li>Able to create designs that trigger emotions and have a human touch.</li>
<li>Experience in abstracting complexity behind simple messages and interfaces.</li>
<li>Design with real data. Ship quick moves, learn &amp; iterate.</li>
<li>You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.</li>
</ul>
Able to scale &amp; handle complexity
<ul>
<li>Deep understanding of the Citymapper app - as a user.</li>
<li>Able to handle complexity (messy data, scale of the product).</li>
<li>Able to foster quality and velocity at scale.</li>
<li>Organised and knows how to prioritize features and tasks.</li>
Understands the dynamics of 0 1 and 1<li> Scale.</li>
<li>Comfortable combining a lean and iterative approach, with deadline-driven commercial commitments.</li>
<li>Transportation experience is welcome to speed up the learning curve, but not mandatory.</li>
</ul>
A great communicator and empathic leader
<ul>
<li>Lead, inspire and nurture the product design team.</li>
<li>Enable each teammate to become the best version of themselves.</li>
<li>You see building products as a team sport.</li>
<li>Able to lead by example with low ego as well as delegating.</li>
<li>Great presenter and communicator.</li>
<li>Design has the ability to inspire and energise the team, and you use this superpower.</li>
<li>Assertive: Can ask the hard questions, knows when to push back elegantly.</li>
<li>You care.</li>
</ul>
Compensation and Benefits
<ul>
<li>Becoming part of a company that was awarded for its commitment to social good</li>
<li>Competitive compensation including stock options</li>
<li>A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches</li>
<li>Comprehensive health scheme offered through AXA</li>
</ul>
<div>We&rsquo;re Via, and we build technology that changes the way the world moves. We&rsquo;re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you&rsquo;re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn&rsquo;t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.</div></div>

At Citymapper (powered by Via), we’re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available.

We’re looking for a Director of Product Design who can think strategically and craft great consumer products. You’ll be leading a world class product design team and collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world.
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green.

What You'll Do:

Lead, inspire and nurture Citymapper’s product design team.
Help the team deliver best-in-the-world interactive design.
Champion user research: seek and analyze quantitative and qualitative feedback to inform decisions.
Balance user needs and business needs.
Partner with Product Managers to define the roadmap, project milestones and priorities.
Collaborate with Engineers to understand constraints and opportunities, and design with data.
Work through the entire project lifecycle: at no point does designers “hand over” to another team. We follow through delivery, QA, and iterate.
Test and use the product you build. Every day.

Who You Are:

Able to deliver world class consumer products

10+ years of experience in designing and building products.
Experience leading design projects and managing people.
Experience working with executive leaders.
Proven success at delivering delightful consumer products.
Able to create designs that trigger emotions and have a human touch.
Experience in abstracting complexity behind simple messages and interfaces.
Design with real data. Ship quick moves, learn & iterate.
You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.

Able to scale & handle complexity

Deep understanding of the Citymapper app - as a user.
Able to handle complexity (messy data, scale of the product).
Able to foster quality and velocity at scale.
Organised and knows how to prioritize features and tasks.
Understands the dynamics of 0 1 and 1 Scale.
Comfortable combining a lean and iterative approach, with deadline-driven commercial commitments.
Transportation experience is welcome to speed up the learning curve, but not mandatory.

A great communicator and empathic leader

Lead, inspire and nurture the product design team.
Enable each teammate to become the best version of themselves.
You see building products as a team sport.
Able to lead by example with low ego as well as delegating.
Great presenter and communicator.
Design has the ability to inspire and energise the team, and you use this superpower.
Assertive: Can ask the hard questions, knows when to push back elegantly.
You care.

Compensation and Benefits

Becoming part of a company that was awarded for its commitment to social good
Competitive compensation including stock options
A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches
Comprehensive health scheme offered through AXA

We’re Via, and we build technology that changes the way the world moves. We’re driven by a simple mission: to create modern and efficient public transportation systems that provide far greater access to jobs, healthcare, and education. With our best in class suite of products, we make transit thrive.

Our teams of world-class engineers, data-scientists, product managers, operations specialists, marketers, transit experts and more bring cutting-edge AI-powered software and innovative technology-enabled operations to our partners across the globe. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks; fixed-route buses, microtransit, paratransit, school buses, autonomous vehicles, and more.

If you’re excited to be at the forefront of modernizing the future of transportation, are up for solving tough problems, and willing to become/already are a transit nerd, we are the place for you. Even if your past experience doesn’t align perfectly with every qualification in the job description for this role, we encourage you to apply. You may be just the right candidate for this or other opportunities.

Director of Product Design (Citymapper) - Via

Director of Product Design (Citymapper)

You must be at least 21, hold a valid EU Class B license for 2+ years, have a P-Schein (or be willing to obtain one), and possess good German skills (B2), with a friendly demeanor and flexible hours.

You will drive a modern vehicle, accept ride requests via the Driver-App, ensure timely pickups, safely transport passengers, and assist those with mobility challenges in improving local mobility.

Customer Relations

Logistics

Dingolfing

Werde Fahrer:in (m/w/d) für unseren Fahrdienst LanDi im Landkreis Dingolfing-Landau. Als weltweit führender Anbieter von Mobilitätsdienstleistungen betreiben wir einen Shuttle-Service und suchen nach professionellen Fahrer:innen (m/w/d), idealerweise mit kleinem Personenbeförderungsschein! Aufgaben * Du fährst ein hochmodernes Fahrzeug * Du nimmst Fahraufträge über unsere Driver-App entgegen * Du holst Fahrgäste pünktlich ab, bringst sie sicher an ihr Ziel und leistest dadurch deinen Beitrag zur Verbesserung der Mobilität im Landkreis Dingolfing-Landau * Dabei unterstützt du auch Fahrgäste mit Mobilitätseinschränkungen Qualifikation * Mindestalter 21 Jahre * Vorbesitz der Fahrerlaubnis eines EU-Führerschein der Klasse B seit mindestens 2 Jahren * Mit einem gültigen Personenbeförderungsschein (P-Schein) kannst du sofort bei uns starten. Du hast keinen P-Schein? Kein Problem. Bewirb dich erst einmal und wir informieren dich darüber, wie du diesen erhalten kannst * Gute Fahrpraxis und eine ruhige Fahrweise * Freundliches Auftreten und gute Umgangsformen * Gute Deutschkenntnisse, mindestens B2 * Bereitschaft auch am Wochenende oder nachts zu arbeiten * Erfahrung in der Personenbeförderung ist von Vorteil Benefits * Du verdienst 16,82 Euro pro Stunde zzgl. Zuschläge * Auf dich zugeschnittene Arbeitszeiten * Langfristiger Einsatz in Vollzeit, Teilzeit, Minijob oder als Werkstudent * Festes Anstellungsverhältnis und ein fester Stundenlohn plus Zuschläge * Ein spannendes Arbeitsumfeld und ein tolles Team * Moderne Dienstfahrzeuge mit bis zu 8 Sitzplätzen * Starkes Team vor Ort, das dir jederzeit zur Seite steht * Zugang zu unseren Via Corporate Benefits. Du findest auf der Webseite viele Gutscheine, Aktionscodes und Vergünstigungen

Werde Fahrer:in (m/w/d) für unseren Fahrdienst LanDi im Landkreis Dingolfing-Landau.Als weltweit führender Anbieter von Mobilitätsdienstleistungen betreiben wir einen Shuttle-Service und suchen nach professionellen Fahrer:innen (m/w/d), idealerweise mit kleinem Personenbeförderungsschein!Aufgaben       * Du fährst ein hochmodernes Fahrzeug       * Du nimmst Fahraufträge über unsere Driver-App entgegen       * Du holst Fahrgäste pünktlich ab, bringst sie sicher an ihr Ziel und leistest dadurch deinen Beitrag zur Verbesserung der Mobilität im Landkreis Dingolfing-Landau       * Dabei unterstützt du auch Fahrgäste mit Mobilitätseinschränkungen      Qualifikation       * Mindestalter 21 Jahre       * Vorbesitz der Fahrerlaubnis eines EU-Führerschein der Klasse B seit mindestens 2 Jahren       * Mit einem gültigen Personenbeförderungsschein (P-Schein) kannst du sofort bei uns starten. Du hast keinen P-Schein? Kein Problem. Bewirb dich erst einmal und wir informieren dich darüber, wie du diesen erhalten kannst       * Gute Fahrpraxis und eine ruhige Fahrweise       * Freundliches Auftreten und gute Umgangsformen       * Gute Deutschkenntnisse, mindestens B2       * Bereitschaft auch am Wochenende oder nachts zu arbeiten       * Erfahrung in der Personenbeförderung ist von Vorteil      Benefits       * Du verdienst 16,82 Euro pro Stunde zzgl. Zuschläge       * Auf dich zugeschnittene Arbeitszeiten       * Langfristiger Einsatz in Vollzeit, Teilzeit, Minijob oder als Werkstudent       * Festes Anstellungsverhältnis und ein fester Stundenlohn plus Zuschläge       * Ein spannendes Arbeitsumfeld und ein tolles Team       * Moderne Dienstfahrzeuge mit bis zu 8 Sitzplätzen       * Starkes Team vor Ort, das dir jederzeit zur Seite steht       * Zugang zu unseren Via Corporate Benefits. Du findest auf der Webseite viele Gutscheine, Aktionscodes und Vergünstigungen

Fahrer in der Personenbeförderung (m/w/d) - Via

&lt;p&gt;Werde Fahrer:in (m/w/d) für unseren Fahrdienst LanDi im Landkreis Dingolfing-Landau.&lt;/p&gt;&lt;br&gt;&lt;p&gt;Als weltweit führender Anbieter von Mobilitätsdienstleistungen betreiben wir einen Shuttle-Service und suchen nach professionellen Fahrer:innen (m/w/d), idealerweise mit kleinem Personenbeförderungsschein!&lt;/p&gt;&lt;br&gt;Aufgaben&lt;br&gt;&lt;ul&gt;&lt;br&gt;&lt;li&gt;Du fährst ein hochmodernes Fahrzeug &lt;/li&gt;&lt;br&gt;&lt;li&gt;Du nimmst Fahraufträge über unsere Driver-App entgegen&lt;/li&gt;&lt;br&gt;&lt;li&gt;Du holst Fahrgäste pünktlich ab, bringst sie sicher an ihr Ziel und leistest dadurch deinen Beitrag zur Verbesserung der Mobilität im Landkreis Dingolfing-Landau&lt;/li&gt;&lt;br&gt;&lt;li&gt;Dabei unterstützt du auch Fahrgäste mit Mobilitätseinschränkungen&lt;/li&gt;&lt;br&gt;&lt;/ul&gt;&lt;br&gt;Qualifikation&lt;br&gt;&lt;ul&gt;&lt;br&gt;&lt;li&gt;Mindestalter 21 Jahre&lt;/li&gt;&lt;br&gt;&lt;li&gt;Vorbesitz der Fahrerlaubnis eines EU-Führerschein der Klasse B seit mindestens 2 Jahren&lt;/li&gt;&lt;br&gt;&lt;li&gt;Mit einem gültigen Personenbeförderungsschein (P-Schein) kannst du sofort bei uns starten. Du hast keinen P-Schein? Kein Problem. Bewirb dich erst einmal und wir informieren dich darüber, wie du diesen erhalten kannst&lt;/li&gt;&lt;br&gt;&lt;li&gt;Gute Fahrpraxis und eine ruhige Fahrweise&lt;/li&gt;&lt;br&gt;&lt;li&gt;Freundliches Auftreten und gute Umgangsformen&lt;/li&gt;&lt;br&gt;&lt;li&gt;Gute Deutschkenntnisse, mindestens B2&lt;/li&gt;&lt;br&gt;&lt;li&gt;Bereitschaft auch am Wochenende oder nachts zu arbeiten &lt;/li&gt;&lt;br&gt;&lt;li&gt;Erfahrung in der Personenbeförderung ist von Vorteil&lt;/li&gt;&lt;br&gt;&lt;/ul&gt;&lt;br&gt;Benefits&lt;br&gt;&lt;ul&gt;&lt;br&gt;&lt;li&gt;Du verdienst 16,82 Euro pro Stunde zzgl. Zuschläge&lt;/li&gt;&lt;br&gt;&lt;li&gt;Auf dich zugeschnittene Arbeitszeiten&lt;/li&gt;&lt;br&gt;&lt;li&gt;Langfristiger Einsatz in Vollzeit, Teilzeit, Minijob oder als Werkstudent&lt;/li&gt;&lt;br&gt;&lt;li&gt;Festes Anstellungsverhältnis und ein fester Stundenlohn plus Zuschläge&lt;/li&gt;&lt;br&gt;&lt;li&gt;Ein spannendes Arbeitsumfeld und ein tolles Team&lt;/li&gt;&lt;br&gt;&lt;li&gt;Moderne Dienstfahrzeuge mit bis zu 8 Sitzplätzen&lt;/li&gt;&lt;br&gt;&lt;li&gt;Starkes Team vor Ort, das dir jederzeit zur Seite steht&lt;/li&gt;&lt;br&gt;&lt;li&gt;Zugang zu unseren Via Corporate Benefits. Du findest auf der Webseite viele Gutscheine, Aktionscodes und Vergünstigungen&lt;/li&gt;&lt;/ul&gt;

Fahrer in der Personenbeförderung (m/w/d)

You need a bachelor's in HR or a related field, 5+ years in HR ops, union experience, knowledge of employment laws, strong communication skills, and proficiency in HRIS and MS/Google Suites.

You will manage onboarding/offboarding, oversee claims, support employees, coordinate logistics, administer benefits, assist payroll, maintain records, ensure policy compliance, and drive community engagement.

People, HR & Administration

Business, Operations & Strategy

Sioux Falls

<div>Via is using technology to transform transportation around the world. From changing a single person&rsquo;s daily commute to reducing humanity&rsquo;s collective environmental footprint &mdash; we&rsquo;ve got huge goals.

As Via's HR Operations Manager, you will play a key role in supporting our employees in Sioux Falls. You&rsquo;ll oversee HR processes, including policy implementation, compliance, employee support, and real-time issue resolution, fostering an optimistic and fair workplace culture.

Collaborating with Via&rsquo;s core HR and Operations team in both Sioux Falls and New York, you&rsquo;ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you&rsquo;ll help shape an employee experience that aligns with Via&rsquo;s mission.

 What You&rsquo;ll Do
<ul>
<li>Manage all aspects of employee onboarding and offboarding, including pre-employment requirements, orientation, exit interviews, and necessary documentation.</li>
<li>Oversee workers&rsquo; compensation and unemployment claims, ensuring timely processing and compliance with regulations.</li>
<li>You act as the eyes and ears of our employees, and support them through excellent communication and empathy. You will also lead initiatives to enhance employee recognition, engagement, and overall employee experience.</li>
<li>Coordinate office logistics and maintain relationships with local vendors to support local business needs.</li>
<li>Foster a safe space for our employees and exemplify the Via culture daily, making sure our team has a positive and fulfilling work environment. Provide real-time support for employee inquiries and investigations as necessary.</li>
<li>Administer employee benefits, including open enrollment, education, and addressing benefits-related questions.</li>
<li>Assist with payroll processes to ensure accuracy.</li>
<li>Maintain organized and accurate employee records and compliance documentation.</li>
<li>Serve as a liaison with unions, if applicable, ensuring alignment with collective bargaining agreements.</li>
<li>Ensure company policies are communicated, implemented, and consistently applied across the team.</li>
<li>Support pre-hiring activities such as interviews, offer letters, and required testing or screenings.</li>
<li>Lead termination processes, including sensitive conversations and preparing required notices.</li>
<li>Deliver HR training programs, such as anti-harassment training and leadership development for managers.</li>
<li>Collaborate closely with our core HR, marketing, and community engagement teams in New York, and align on best practices to drive efficiency through our processes</li>
<li>Strengthening community outreach by engaging local organizations and tailoring solutions to meet their needs</li>
</ul>
Who You Are:
<ul>
<li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field, or equivalent experience.</li>
<li>Minimum of 5+ years of experience in HR operations, employee relations, or a similar role.</li>
<li>Experience working with unionized employee populations and understanding of collective bargaining agreements is a must have.</li>
<li>Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).</li>
<li>Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.</li>
<li>Detail-oriented and highly organized with a process-driven mindset.</li>
<li>Proficiency in HRIS systems (Workday), Microsoft Office Suite (e.g., Excel, Word), and Google Suite.</li>
<li>Experience with Salesforce, including managing employee documentation, credentials, and disciplinary records within the platform is preferred</li>
</ul>
Compensation and Benefits:
<ul>
<li>Final salary will be determined by the candidate&rsquo;s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li>
<li>We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.</li>
</ul>
<div>We&rsquo;re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility &mdash; the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.</div></div>

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As Via's HR Operations Manager, you will play a key role in supporting our employees in Sioux Falls. You’ll oversee HR processes, including policy implementation, compliance, employee support, and real-time issue resolution, fostering an optimistic and fair workplace culture.

Collaborating with Via’s core HR and Operations team in both Sioux Falls and New York, you’ll act as a trusted partner, providing a safe space for feedback and ensuring strong relationships with our employees. With great judgment, attention to detail, and a focus on process, you’ll help shape an employee experience that aligns with Via’s mission.

 What You’ll Do

Manage all aspects of employee onboarding and offboarding, including pre-employment requirements, orientation, exit interviews, and necessary documentation.
Oversee workers’ compensation and unemployment claims, ensuring timely processing and compliance with regulations.
You act as the eyes and ears of our employees, and support them through excellent communication and empathy. You will also lead initiatives to enhance employee recognition, engagement, and overall employee experience.
Coordinate office logistics and maintain relationships with local vendors to support local business needs.
Foster a safe space for our employees and exemplify the Via culture daily, making sure our team has a positive and fulfilling work environment. Provide real-time support for employee inquiries and investigations as necessary.
Administer employee benefits, including open enrollment, education, and addressing benefits-related questions.
Assist with payroll processes to ensure accuracy.
Maintain organized and accurate employee records and compliance documentation.
Serve as a liaison with unions, if applicable, ensuring alignment with collective bargaining agreements.
Ensure company policies are communicated, implemented, and consistently applied across the team.
Support pre-hiring activities such as interviews, offer letters, and required testing or screenings.
Lead termination processes, including sensitive conversations and preparing required notices.
Deliver HR training programs, such as anti-harassment training and leadership development for managers.
Collaborate closely with our core HR, marketing, and community engagement teams in New York, and align on best practices to drive efficiency through our processes
Strengthening community outreach by engaging local organizations and tailoring solutions to meet their needs

Who You Are:

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience.
Minimum of 5+ years of experience in HR operations, employee relations, or a similar role.
Experience working with unionized employee populations and understanding of collective bargaining agreements is a must have.
Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA, etc.).
Strong interpersonal and communication skills with the ability to handle sensitive situations effectively.
Detail-oriented and highly organized with a process-driven mindset.
Proficiency in HRIS systems (Workday), Microsoft Office Suite (e.g., Excel, Word), and Google Suite.
Experience with Salesforce, including managing employee documentation, credentials, and disciplinary records within the platform is preferred

Compensation and Benefits:

Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

We’re Via, and we build technology that changes the way the world moves. We pioneered the TransitTech category to ensure that the future of transportation is shared, dynamic public mobility — the kind that reduces carbon emissions across congested cities, minimizes reliance on private cars, and provides everyone with accessible, efficient, and affordable ways of getting around.

We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, service design, and operational expertise to fundamentally improve the way the world moves.

Via was founded with the guiding principle that we go further when we go together. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

HR Operations Manager - Via

HR Operations Manager

You should be an exceptional leader, independent self-starter, fluent in English and German, detail-oriented, savvy, entrepreneurial, with 6-10 years of experience and P&L management skills.

You will own DACH markets, lead and mentor a team, design and execute strategies, build partnerships, improve operations, and ensure excellence in customer satisfaction and product delivery.

Consulting

Berlin

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As Director, Strategy & Operations, you will own both strategy and day-to-day operations for Via’s impactful partnerships in the DACH region. This is an opportunity for a truly outstanding entrepreneur to ensure our services are a success and help shape the strategic direction of the business. You’ll need to be a strategic thinker, able to execute complex deals, an operations expert, fantastic people leader, and an exceptionally creative problem solver. What You’ll Do * Take full ownership of a diverse portfolio of markets within the DACH region; set ambitious targets and chase results * Lead and mentor a high-performing team, fostering a collaborative, cohesive, and energetic culture * Design operational strategy and push execution; continuously working to scale processes and systems to drive growth * Be the face of Via; develop relationships with strategic partners, public officials, and large suppliers * Translate business agreements into fully operational business operations - similarly, identify operational improvement opportunities and transform them into business value * Take on a key leadership position and work closely with various leaders across Via to build a united, dynamic, and engaging team environment. * Ensure operational excellence, customer satisfaction, and an unbelievable product every day Who You Are * An exceptional leader: people love working with you and for you * Independent self-starter: you thrive in fast-paced environments and feel comfortable with a very high level of responsibility * A great communicator in English and German: you can lead discussions in both languages at C2 level and have the ability to explain technical concepts to a non-technical audience * Detail-oriented executor: you’re obsessively action-oriented * Savvy and tactful: you intuitively find the right tone in every situation * Entrepreneurial: you’re excited to build a new business from the ground up and shape the strategic direction of our company * A minimum of 6-10 years of work experience, prior P&L management and/or commercial deal-making experience a plus * Willing to travel occasionally for work What We Offer: * Joining a global employer with over 700 mobility deployments in 40+ countries * Becoming part of a company that was awarded for its commitment to social good * Competitive compensation, including stock options * Hybrid work and a lovely office situated in the heart of Berlin, at Rosa-Luxemburg Straße * Urban Sports Club membership * 30 vacation days a year Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves. We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via. Ready to join the ride? Via is an equal opportunity employer.

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.As Director, Strategy & Operations, you will own both strategy and day-to-day operations for Via’s impactful partnerships in the DACH region. This is an opportunity for a truly outstanding entrepreneur to ensure our services are a success and help shape the strategic direction of the business. You’ll need to be a strategic thinker, able to execute complex deals, an operations expert, fantastic people leader, and an exceptionally creative problem solver.What You’ll Do * Take full ownership of a diverse portfolio of markets within the DACH region; set ambitious targets and chase results * Lead and mentor a high-performing team, fostering a collaborative, cohesive, and energetic culture * Design operational strategy and push execution; continuously working to scale processes and systems to drive growth * Be the face of Via; develop relationships with strategic partners, public officials, and large suppliers * Translate business agreements into fully operational business operations - similarly, identify operational improvement opportunities and transform them into business value * Take on a key leadership position and work closely with various leaders across Via to build a united, dynamic, and engaging team environment. * Ensure operational excellence, customer satisfaction, and an unbelievable product every day      Who You Are * An exceptional leader: people love working with you and for you * Independent self-starter: you thrive in fast-paced environments and feel comfortable with a very high level of responsibility * A great communicator in English and German: you can lead discussions in both languages at C2 level and have the ability to explain technical concepts to a non-technical audience * Detail-oriented executor: you’re obsessively action-oriented * Savvy and tactful: you intuitively find the right tone in every situation * Entrepreneurial: you’re excited to build a new business from the ground up and shape the strategic direction of our company * A minimum of 6-10 years of work experience, prior P&L management and/or commercial deal-making experience a plus * Willing to travel occasionally for work      What We Offer: * Joining a global employer with over 700 mobility deployments in 40+ countries * Becoming part of a company that was awarded for its commitment to social good * Competitive compensation, including stock options * Hybrid work and a lovely office situated in the heart of Berlin, at Rosa-Luxemburg Straße * Urban Sports Club membership * 30 vacation days a year      Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves.We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.Ready to join the ride?Via is an equal opportunity employer.

Director, Strategy & Operations - Via

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.&lt;br&gt;&lt;br&gt;As&lt;strong&gt; Director, Strategy &amp;amp; Operations&lt;/strong&gt;, you will own both strategy and day-to-day operations for Via’s impactful partnerships in the DACH region. This is an opportunity for a truly outstanding entrepreneur to ensure our services are a success and help shape the strategic direction of the business. You’ll need to be a strategic thinker, able to execute complex deals, an operations expert, fantastic people leader, and an exceptionally creative problem solver.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Take full ownership of a diverse portfolio of markets within the DACH region; set ambitious targets and chase results &lt;/li&gt;&lt;li&gt;Lead and mentor a high-performing team, fostering a collaborative, cohesive, and energetic culture&lt;/li&gt;&lt;li&gt;Design operational strategy and push execution; continuously working to scale processes and systems to drive growth&lt;/li&gt;&lt;li&gt;Be the face of Via; develop relationships with strategic partners, public officials, and large suppliers&lt;/li&gt;&lt;li&gt;Translate business agreements into fully operational business operations - similarly, identify operational improvement opportunities and transform them into business value &lt;/li&gt;&lt;li&gt;Take on a key leadership position and work closely with various leaders across Via to build a united, dynamic, and engaging team environment.&lt;/li&gt;&lt;li&gt;Ensure operational excellence, customer satisfaction, and an unbelievable product every day&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;An exceptional leader: people love working with you and for you&lt;/li&gt;&lt;li&gt;Independent self-starter: you thrive in fast-paced environments and feel comfortable with a very high level of responsibility&lt;/li&gt;&lt;li&gt;A great communicator in English and German: you can lead discussions in both languages at C2 level and have the ability to explain technical concepts to a non-technical audience&lt;/li&gt;&lt;li&gt;Detail-oriented executor: you’re obsessively action-oriented&lt;/li&gt;&lt;li&gt;Savvy and tactful: you intuitively find the right tone in every situation&lt;/li&gt;&lt;li&gt;Entrepreneurial: you’re excited to build a new business from the ground up and shape the strategic direction of our company&lt;/li&gt;&lt;li&gt;A minimum of 6-10 years of work experience, prior P&amp;amp;L management and/or commercial deal-making experience a plus &lt;/li&gt;&lt;li&gt;Willing to travel occasionally for work&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What We Offer:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Joining a global employer with over 700 mobility deployments in 40+ countries&lt;/li&gt;&lt;li&gt;Becoming part of a company that was awarded for its commitment to social good&lt;/li&gt;&lt;li&gt;Competitive compensation, including stock options&lt;/li&gt;&lt;li&gt;Hybrid work and a lovely office situated in the heart of Berlin, at Rosa-Luxemburg Straße&lt;/li&gt;&lt;li&gt;Urban Sports Club membership&lt;/li&gt;&lt;li&gt;30 vacation days a year&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.&lt;br&gt;&lt;br&gt;Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.&lt;br&gt;&lt;br&gt;At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves.&lt;br&gt;&lt;br&gt;We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.&lt;br&gt;&lt;br&gt;Ready to join the ride?&lt;br&gt;&lt;br&gt;Via is an equal opportunity employer.&lt;br&gt;&lt;br&gt;

Director, Strategy &amp; Operations

Director, Strategy & Operations

You have 5+ years in Design, UX, and Product, understand complex interfaces, collaborate with engineers, prioritize features, and engage with users consistently. Transportation experience is a plus.

You will analyze user needs, balance them with business objectives, collaborate with teams through the project lifecycle, and test the features you build.

<div>At Citymapper (powered by Via), we&rsquo;re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available. 
We&rsquo;re looking for a Senior Product Designer who can think strategically AND design for implementation. You&rsquo;ll be collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world. 
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green. 

What You'll Do:
<ul>
<li>Collect and analyze user needs in multiple ways, e.g. user interviews, Zendesk, social media chatter, data points.</li>
<li>Define how products can support business needs.</li>
<li>Balance user needs and business needs.</li>
<li>Understand technical constraints and opportunities.</li>
<li>Work through the entire lifecycle of the project: at no point does the designer &ldquo;hand over&rdquo; to another team. We follow through delivery, QA, and iterate.</li>
<li>Shape, design, deliver, QA, and iterate on solutions with Product Managers and Engineers</li>
<li>Test and use the features you build.</li>
</ul>
Who You Are:
<ul>
<li>Strong background in Design, UX and Product.</li>
<li>5+ years of experience in building products.</li>
<li>A deep understanding of our app and company offering; transportation experience is welcome to speed up the learning curve.</li>
<li>Experience in abstracting complexity behind simple messages and interfaces.</li>
<li>You thrive in complex environments and know how to prioritise features and tasks.</li>
<li>You work in tandem with engineers. You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.</li>
<li>You talk to users constantly.</li>
<li>You care.</li>
</ul>
Compensation and Benefits
<ul>
<li>Becoming part of a company that was awarded for its commitment to social good</li>
<li>Competitive compensation including stock options</li>
<li>A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches</li>
<li>Comprehensive health scheme offered through AXA</li>
</ul>
<div>Citymapper is an innovative journey planning and transportation technology company that has transformed the way that millions of users navigate their cities. Powered by real-time transport information and best-in-class technology, our app recommends routes across multiple modes of transport, including metros, buses, trams, bikes, scooters, and taxis so users find the most efficient, affordable, and convenient way to reach their destination. In March 2023, Citymapper was acquired by Via, the leader in TransitTech. The integration of Citymapper into Via&rsquo;s software platform creates a unified solution for cities, transit agencies, and riders that encourages public transit usage and reduces the need for private vehicles.

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems &mdash; optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.

Building the world's most efficient, equitable, and sustainable transportation network for all passengers &mdash; including those with limited mobility, those without smartphones, and unbanked populations &mdash; Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

We are dedicated to building a diverse, inclusive and authentic workplace. If you&rsquo;re excited about this role but your past experience doesn&rsquo;t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.</div></div>

At Citymapper (powered by Via), we’re on a mission to help make cities easier to navigate. Our app helps millions of people around the world make the best decision on how they want to travel. Whether it's on foot or by bicycle, above ground or underground, or a combination of modes, our real-time data ensures that users have the most accurate and up-to-date information available.
We’re looking for a Senior Product Designer who can think strategically AND design for implementation. You’ll be collaborating closely with some of the best product managers and engineers in the industry to deliver elegant solutions needed by humans all over the world.
Smarter mobility leads to better cities, making them less congested, more affordable, and environmentally sustainable. This is an opportunity to be part of a small, mission-driven team reinventing a category, building both consumer products and enterprise technology to improve mobility in cities around the world. We use what we design, every day. We move fast. We like green.

What You'll Do:

Collect and analyze user needs in multiple ways, e.g. user interviews, Zendesk, social media chatter, data points.
Define how products can support business needs.
Balance user needs and business needs.
Understand technical constraints and opportunities.
Work through the entire lifecycle of the project: at no point does the designer “hand over” to another team. We follow through delivery, QA, and iterate.
Shape, design, deliver, QA, and iterate on solutions with Product Managers and Engineers
Test and use the features you build.

Who You Are:

Strong background in Design, UX and Product.
5+ years of experience in building products.
A deep understanding of our app and company offering; transportation experience is welcome to speed up the learning curve.
Experience in abstracting complexity behind simple messages and interfaces.
You thrive in complex environments and know how to prioritise features and tasks.
You work in tandem with engineers. You understand tech constraints and opportunities. You appreciate that engineers are designers in their own right.
You talk to users constantly.
You care.

Compensation and Benefits

Becoming part of a company that was awarded for its commitment to social good
Competitive compensation including stock options
A hybrid working model and a spacious office near Chancery Lane, where you can enjoy weekly team lunches
Comprehensive health scheme offered through AXA

Citymapper is an innovative journey planning and transportation technology company that has transformed the way that millions of users navigate their cities. Powered by real-time transport information and best-in-class technology, our app recommends routes across multiple modes of transport, including metros, buses, trams, bikes, scooters, and taxis so users find the most efficient, affordable, and convenient way to reach their destination. In March 2023, Citymapper was acquired by Via, the leader in TransitTech. The integration of Citymapper into Via’s software platform creates a unified solution for cities, transit agencies, and riders that encourages public transit usage and reduces the need for private vehicles.

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.

Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting.

We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Via

Mission