At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.

To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.

When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.

We think it’s pretty simple – we care for our employees and our employees care for the community.




Science & Healthcare

WakeMed

You need a high school diploma or equivalent and at least one year of experience in teaching and facilitating learning.

You will instruct pregnant families in childbirth and infant care classes, provide antepartum education, conduct tours, and facilitate support groups at the Women's Pavilion.

Healthcare

Education & Teaching

Raleigh

Overview The Perinatal Education Specialist is responsible for instructing the pregnant family about the perinatal period. This instruction is given primarily in Childbirth Education Classes. In addition, the Perinatal Education Specialist conducts infant care classes and inpatient antepartum education on The Women's Pavilion and Birthplace Unit and participates in other department related efforts and events. The education specialist may also conduct tours of the Women's Pavilion at each campus and facilitate support groups. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Licensure Not Applicable Education High School Diploma or Equivalent Required Experience 1 Year Education - Teaching and Facilitation of Learning Required

OverviewThe Perinatal Education Specialist is responsible for instructing the pregnant family about the perinatal period. This instruction is given primarily in Childbirth Education Classes. In addition, the Perinatal Education Specialist conducts infant care classes and inpatient antepartum education on The Women's Pavilion and Birthplace Unit and participates in other department related efforts and events. The education specialist may also conduct tours of the Women's Pavilion at each campus and facilitate support groups.Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOELicensureNot ApplicableEducationHigh School Diploma or Equivalent RequiredExperience1 Year Education - Teaching and Facilitation of Learning Required

Education Specialist - Birth & Family Education - WakeMed

&lt;strong&gt;Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Perinatal Education Specialist is responsible for instructing the pregnant family about the perinatal period. This instruction is given primarily in Childbirth Education Classes. In addition, the Perinatal Education Specialist conducts infant care classes and inpatient antepartum education on The Women's Pavilion and Birthplace Unit and participates in other department related efforts and events. The education specialist may also conduct tours of the Women's Pavilion at each campus and facilitate support groups.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Department Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Serving the community since 1961, WakeMed Health &amp;amp; Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.&lt;br&gt;&lt;br&gt;EOE&lt;br&gt;&lt;br&gt;&lt;strong&gt;Licensure&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Not Applicable&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;High School Diploma or Equivalent Required&lt;br&gt;&lt;br&gt;&lt;strong&gt;Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;1 Year Education - Teaching and Facilitation of Learning Required

Education Specialist - Birth &amp; Family Education

Education Specialist - Birth & Family Education

You need a High School Diploma or equivalent and preferably 1 year of customer service experience.

You will schedule patient appointments, manage communications, handle administrative tasks, ensure accurate data entry, and provide excellent customer service in a fast-paced call center environment.

Customer Relations

Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment. Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE Education High School Diploma or Equivalent Required Experience 1 Year Customer Service Preferred

OverviewThe Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment.Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOEEducationHigh School Diploma or Equivalent RequiredExperience1 Year Customer Service Preferred

WakeMed

Mission