Medium

Welltower® (NYSE: WELL) provides real estate capital to the world’s leading health and senior care providers to develop the health care infrastructure necessary to keep people well. In everything we do, we believe in revolutionizing the health care system to improve the quality of life for the aging population. The devastating impact of dementia on people and their families demands new solutions. Together with our operating partners, we’re creating environments to meet the challenges of this complicated and rapidly changing market.

Our relationship-based investment approach allows us to work successfully with leading senior housing operators, post-acute care providers and health systems to grow, innovate and ultimately provide better care. We also provide investors with opportunities to capitalize on explosive growth trends driven by an aging population and the evolution of health care. 

Our commitment to wellness is reflected in the way we work.  We promote a culture that fosters creative thinking, collaboration and a deep sense of purpose. We invest in the growth, development and wellbeing of our people through programs such as our manager development program, women’s network, associate rotational program, Welltower University, and much more. In 2016, we official launched the Welltower Foundation that supports organizations and innovations that promote wellness and improve care for people as they age. 

Follow Welltower to learn more about the important work we do every day to revolutionize the health care system and care for our aging population.



Real Estate

Welltower™ Inc. (NYSE:WELL)

Welltower™ is driving the evolution of health care infrastructure so an aging population can live well.

You need 3-7 years in real estate investments, advanced Excel modeling skills, and a BS/BA in Finance, Economics, or a related field. Senior living experience is a plus.

You will assess investment opportunities, build financial models, draft committee recommendations, manage acquisitions, and engage in asset management activities.

Real Estate & Property

Banking & Finance

London

Summary Welltower is one of the world's largest real estate investment trusts with a global portfolio of over 100,000 Senior Housing & Wellness Housing units. Our UK team, based in London, manages a large portfolio of senior housing assets (over 10,000 units across >130 assets) and is looking for further investments through acquisitions and development. We have a robust pipeline (exceeding £1 billion) and in order to support the growth of the business, we are currently looking to add an Associate to our team. As an Associate at Welltower, you'll be responsible for analyzing potential investments in seniors housing. We're seeking real estate investment professionals with strong financial modelling skills, real estate market knowledge and the curiosity to learn about the senior housing sector. Key Responsibilities As an Associate, you'll be responsible for: * Assessing and selecting a large volume of investment opportunities across the risk spectrum (development to core) and the capital stack * Building financial models and underwriting new investments * Leading the process of drafting investment committee recommendations and seeking internal approvals * Supporting / managing the acquisition process from the initial valuation and market analysis and then through deal structuring, detailed due diligence and closing * Engaging in asset management activities such as analysis of portfolio performance, evaluation of approval requests from operators and review of annual budgets Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. TRAVEL Some out-of-area and overnight travel may be expected. Experience MINIMUM REQUIREMENTS * A minimum of 3-7 years of relevant work experience in real estate investments. Relevant senior living experience a plus but not required. * Advanced proficiency in real estate modelling in Microsoft Excel (a modelling test will be part of the hiring process) Education * BS or BA in Finance, Economics, or similar business or analytical field required. What We Offer * Competitive Base Salary + Annual Bonus * Generous Paid Time Off and Holidays * Pension Scheme + Profit Sharing Program * Tuition Assistance Program * Employee Stock Purchase Program – purchase shares at a 15% discount * Comprehensive and progressive Medical/Dental/Vision options * And much more! https://welltower.com/newsroom/careers/ About Welltower Welltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.com Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

SummaryWelltower is one of the world's largest real estate investment trusts with a global portfolio of over 100,000 Senior Housing & Wellness Housing units. Our UK team, based in London, manages a large portfolio of senior housing assets (over 10,000 units across >130 assets) and is looking for further investments through acquisitions and development. We have a robust pipeline (exceeding £1 billion) and in order to support the growth of the business, we are currently looking to add an Associate to our team. As an Associate at Welltower, you'll be responsible for analyzing potential investments in seniors housing. We're seeking real estate investment professionals with strong financial modelling skills, real estate market knowledge and the curiosity to learn about the senior housing sector.Key ResponsibilitiesAs an Associate, you'll be responsible for: * Assessing and selecting a large volume of investment opportunities across the risk spectrum (development to core) and the capital stack * Building financial models and underwriting new investments * Leading the process of drafting investment committee recommendations and seeking internal approvals * Supporting / managing the acquisition process from the initial valuation and market analysis and then through deal structuring, detailed due diligence and closing * Engaging in asset management activities such as analysis of portfolio performance, evaluation of approval requests from operators and review of annual budgets      Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.TRAVELSome out-of-area and overnight travel may be expected.ExperienceMINIMUM REQUIREMENTS * A minimum of 3-7 years of relevant work experience in real estate investments. Relevant senior living experience a plus but not required. * Advanced proficiency in real estate modelling in Microsoft Excel (a modelling test will be part of the hiring process)      Education * BS or BA in Finance, Economics, or similar business or analytical field required.      What We Offer * Competitive Base Salary + Annual Bonus * Generous Paid Time Off and Holidays * Pension Scheme + Profit Sharing Program * Tuition Assistance Program * Employee Stock Purchase Program – purchase shares at a 15% discount * Comprehensive and progressive Medical/Dental/Vision options * And much more! https://welltower.com/newsroom/careers/      About WelltowerWelltower, an S&P 500 company headquartered in Toledo, Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience. Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets in the United States, Canada and the United Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available at www.welltower.comWelltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Associate, Real Estate Investments - Welltower™ Inc. (NYSE:WELL)

Associate, Real Estate Investments

You must have 3+ years in help desk/customer support, project management knowledge, strong communication skills, experience with ticketing systems, and familiarity with Yardi or SaaS products.

You will manage support requests for the Yardi Senior product suite, troubleshoot issues, document inquiries, guide stakeholders, and ensure timely ticket resolution while collaborating with teams.

Customer Relations

IT & Cybersecurity

Belfast

Summary The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy. Key Responsibilities * Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives * Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat * Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction * Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) * Ensure all tickets are followed up on, updated regularly, and resolved in a timely manner. * Guides stakeholders through platform features, offer solutions to common problems, and provide training or advice to improve their use of the Yardi Senior product suite * Stays up to date on new features and product updates within the Yardi Senior product suite to maintain a high level of technical knowledge and service excellence * Strives to meet or exceed service level agreements (SLAs) for ticket resolution, response time, and customer satisfaction * Collaborates with internal support teams to resolve challenges * Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture * Develops regular and thorough status communications for senior leadership and stakeholders * Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions Other Duties Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice. TRAVEL Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage. Minimum Requirements Skills / Specialized Knowledge: * Ability to manage portfolios of work * Solid understanding of project management and agile practices, with the ability to teach and coach others * Keen ability to engage and work with different teams * Strong interpersonal, conflict management, and communications skills * Effective documentation and reporting skills Experience * At least 3 years of experience in help desk or customer service support roles, preferably within a SaaS or senior housing software environment * Strong knowledge of the Yardi Senior product suite is highly preferred * Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) * Basic troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems * Familiarity with property management software (Yardi) or experience in the senior housing industry is a plus * Project Management and Technical Support experience Education * Relevant certifications (ITIL, Help Desk Management) are a plus * Agile, Six Sigma, or PMP certification strongly preferred Applicants must be able to pass a pre-employment drug screen. What We Offer * Competitive Base Salary + Annual Bonus * Professional Growth * Generous Paid Time Off and Holidays * Pension Scheme + Profit Sharing Program * Tuition Assistance Program * Employee Stock Purchase Program – purchase shares at a 15% discount * Comprehensive and progressive Medical/Dental/Vision options * And much more! https://welltower.com/newsroom/careers/ About Welltower Welltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care. Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture. Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star. Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

SummaryThe Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.Key Responsibilities * Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives * Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat * Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction * Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) * Ensure all tickets are followed up on, updated regularly, and resolved in a timely manner. * Guides stakeholders through platform features, offer solutions to common problems, and provide training or advice to improve their use of the Yardi Senior product suite * Stays up to date on new features and product updates within the Yardi Senior product suite to maintain a high level of technical knowledge and service excellence * Strives to meet or exceed service level agreements (SLAs) for ticket resolution, response time, and customer satisfaction * Collaborates with internal support teams to resolve challenges * Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture * Develops regular and thorough status communications for senior leadership and stakeholders * Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions      Other DutiesPlease note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.TRAVELOut-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.Minimum RequirementsSkills / Specialized Knowledge: * Ability to manage portfolios of work * Solid understanding of project management and agile practices, with the ability to teach and coach others * Keen ability to engage and work with different teams * Strong interpersonal, conflict management, and communications skills * Effective documentation and reporting skills      Experience * At least 3 years of experience in help desk or customer service support roles, preferably within a SaaS or senior housing software environment * Strong knowledge of the Yardi Senior product suite is highly preferred * Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk) * Basic troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems * Familiarity with property management software (Yardi) or experience in the senior housing industry is a plus * Project Management and Technical Support experience      Education * Relevant certifications (ITIL, Help Desk Management) are a plus * Agile, Six Sigma, or PMP certification strongly preferred      Applicants must be able to pass a pre-employment drug screen.What We Offer * Competitive Base Salary + Annual Bonus * Professional Growth * Generous Paid Time Off and Holidays * Pension Scheme + Profit Sharing Program * Tuition Assistance Program * Employee Stock Purchase Program – purchase shares at a 15% discount * Comprehensive and progressive Medical/Dental/Vision options * And much more! https://welltower.com/newsroom/careers/      About WelltowerWelltower® Inc. (NYSE: WELL) an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet

Support, Helpdesk - UK - REMOTE - Welltower™ Inc. (NYSE:WELL)

Northern Ireland, United Kingdom

&lt;strong&gt;Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives&lt;/li&gt;&lt;li&gt;Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat&lt;/li&gt;&lt;li&gt;Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction&lt;/li&gt;&lt;li&gt;Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk)&lt;/li&gt;&lt;li&gt;Ensure all tickets are followed up on, updated regularly, and resolved in a timely manner.&lt;/li&gt;&lt;li&gt;Guides stakeholders through platform features, offer solutions to common problems, and provide training or advice to improve their use of the Yardi Senior product suite&lt;/li&gt;&lt;li&gt;Stays up to date on new features and product updates within the Yardi Senior product suite to maintain a high level of technical knowledge and service excellence&lt;/li&gt;&lt;li&gt;Strives to meet or exceed service level agreements (SLAs) for ticket resolution, response time, and customer satisfaction&lt;/li&gt;&lt;li&gt;Collaborates with internal support teams to resolve challenges&lt;/li&gt;&lt;li&gt;Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture&lt;/li&gt;&lt;li&gt;Develops regular and thorough status communications for senior leadership and stakeholders&lt;/li&gt;&lt;li&gt;Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Other Duties&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.&lt;br&gt;&lt;br&gt;&lt;strong&gt;TRAVEL&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Minimum Requirements&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Skills / Specialized Knowledge:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ability to manage portfolios of work&lt;/li&gt;&lt;li&gt;Solid understanding of project management and agile practices, with the ability to teach and coach others&lt;/li&gt;&lt;li&gt;Keen ability to engage and work with different teams&lt;/li&gt;&lt;li&gt;Strong interpersonal, conflict management, and communications skills&lt;/li&gt;&lt;li&gt;Effective documentation and reporting skills &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;At least 3 years of experience in help desk or customer service support roles, preferably within a SaaS or senior housing software environment&lt;/li&gt;&lt;li&gt;Strong knowledge of the Yardi Senior product suite is highly preferred&lt;/li&gt;&lt;li&gt;Experience with help desk platforms, ticketing systems, and customer relationship management tools (JIRA, ServiceNow, Zendesk)&lt;/li&gt;&lt;li&gt;Basic troubleshooting skills with a solid understanding of web-based applications, SaaS products, and general IT systems&lt;/li&gt;&lt;li&gt;Familiarity with property management software (Yardi) or experience in the senior housing industry is a plus&lt;/li&gt;&lt;li&gt;Project Management and Technical Support experience&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Relevant certifications (ITIL, Help Desk Management) are a plus&lt;/li&gt;&lt;li&gt;Agile, Six Sigma, or PMP certification strongly preferred &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Applicants must be able to pass a pre-employment drug screen.&lt;br&gt;&lt;br&gt;&lt;strong&gt;What We Offer&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Competitive Base Salary + Annual Bonus&lt;/li&gt;&lt;li&gt;Professional Growth&lt;/li&gt;&lt;li&gt;Generous Paid Time Off and Holidays&lt;/li&gt;&lt;li&gt;Pension Scheme + Profit Sharing Program&lt;/li&gt;&lt;li&gt;Tuition Assistance Program&lt;/li&gt;&lt;li&gt;Employee Stock Purchase Program – purchase shares at a 15% discount&lt;/li&gt;&lt;li&gt;Comprehensive and progressive Medical/Dental/Vision options&lt;/li&gt;&lt;li&gt;And much more! https://welltower.com/newsroom/careers/&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Welltower&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Welltower® Inc. (NYSE: WELL) an S&amp;amp;P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.&lt;br&gt;&lt;br&gt;Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.&lt;br&gt;&lt;br&gt;Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.&lt;br&gt;&lt;br&gt;&lt;em&gt;Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet&lt;br&gt;&lt;br&gt;&lt;/em&gt;

Welltower™ Inc. (NYSE:WELL)

Mission