Medium

Yü Group PLC is driving innovation in energy and utility supply solutions for UK businesses.  We have grown rapidly since the Group was founded and we now supply energy to thousands of sites.

Trading under the brand Yü Energy, we offer a fresh approach to business utilities. Our multi-utility offer spans electricity, gas, water and other supply solutions through a combination of user-friendly digital solutions and personalised, high quality service customer service for our SME and corporate customers.

Yü Group is committed to providing sustainable energy solutions to our customers, including the option to source 100% clean energy as part of our Pure Green plan and electric vehicle charge points.

We are a direct supplier, not a broker, employing a range of routes to market in order to drive scale. We serve primarily small and medium-sized businesses across the UK – a £35 billion addressable market offering significant scope for growth.

Our primary focus is to provide innovative and simple business utility solutions to small and medium-sized businesses that have not traditionally been engaged in the utilities market. We supply a wide range of market sectors from sport stadiums to retail, manufacturing facilities to care homes, offices to schools and many more.

We’re focused on delivering excellent customer service via our UK based relationship management team. Our experienced management team has significant energy sector expertise and a deep understanding of the utility needs of modern-day businesses.


Yü Group PLC

You need a driving licence, M365 admin skills, Active Directory experience, device management, troubleshooting abilities, knowledge of IT security, and strong communication skills.

You will manage IT support tickets, assist users with tech issues, configure devices, handle Active Directory, maintain conferencing systems, and support ISO7001 and Cyber Essentials certification.

Customer Relations

IT & Cybersecurity

Leicester

Reports to: Head of infrastructure and IS Location: Leicester (travel to our Nottingham site will be required, therefore access to a car is essential) Working hours: Monday to Friday, 37.5 hours a week, with occasional out of hours and weekend working. Yü Group Plc is a leading energy supplier in the United Kingdom, committed to providing reliable and sustainable energy solutions to our customers. As we continue to grow and innovate in the dynamic energy sector, we are seeking a skilled and experienced professional to join our team as IT Technician to work primarily at our Innovation Centre in Nottingham with some travel to corporate office based in Leicester and other sites. Department YUG - 9032 - General IT & Helpdesk Employment Type Permanent - Full Time Location Leicester Workplace type Onsite Compensation £25,000 - £28,000 / year Reporting To Head of infrastructure and IS This Role's Hiring Manager Haseley Gordon View Haseley's Profile What We Need from Yü Here’s a taste of what you’ll be doing: * Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner. * Ensuring that all IT support calls are recorded accurately within the ticketing system. * Carrying out support for client users with day-to-day IT issues. * Maintain business conferencing systems. * Set-up, install and configure PC/Laptops/ mobile devices for internal users. * Active Directory administration * Windows Desktop administration using Group Policy * M365 configuration and management. * Create user guides for colleagues and users. * Asset management. * Assist with site moves and equipment relocation. * Experience of Helpdesk ticketing system and working to SLA’s. * Support the renewal of ISO7001 and Cyber Essentials Plus certification About Yü If you have what it takes you could be just what we’re looking for… * Ambitious – you don’t just want another job; you want a career. * Team player – you’re happy to help a fellow colleague. * Motivated – you have a can-do attitude and love to learn. * Ability to manage own workloads and prioritise. * Understanding of IT security principles and best working practices. * Flexibly in working pattern to support business changes and projects. * Communicator – you have excellent communication skills, both verbal and written * Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames. * Meticulous - excellent attention to detail Technical – Has Experience/knowledge Of The Below * M365 administration, configuration, and monitoring * Active directory and Group policy. * Laptop and desktop imaging, device management. * Use of cloud-based services and technologies. * Windows operating systems configuration and troubleshooting. * Anti-virus/anti-malware products. * Mobile devices management. * Software installs and troubleshooting. * Exposure to MS Intune, Autopilot, Entra, advantageous. * Driving licence and access to a vehicle required. (for site visits) Yü Come First We have a wide range of benefits for our employees including: * 24 days annual leave + bank holidays * Holiday buy – up to 5 additional days * Day off on your birthday * Employee Assistance Programme * Annual salary review * Learning and development opportunities * Enhanced paternity, maternity and adoption policies * Yü made a difference Awards * 3 days additional annual leave if you get married/civil partnership etc. * Appointment allowance * Long service recognition * Refer a friend payment * Company sick pay (subject to length of service) * New modern facilities * Death in service and critical illness cover * Plus, many more If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do. This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK #YUIndeed About Yü Group Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK. On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers. Documents It technician Click to view Apply Now

Reports to: Head of infrastructure and ISLocation: Leicester (travel to our Nottingham site will be required, therefore access to a car is essential)Working hours: Monday to Friday, 37.5 hours a week, with occasional out of hours and weekend working.Yü Group Plc is a leading energy supplier in the United Kingdom, committed to providing reliable and sustainable energy solutions to our customers. As we continue to grow and innovate in the dynamic energy sector, we are seeking a skilled and experienced professional to join our team as IT Technician to work primarily at our Innovation Centre in Nottingham with some travel to corporate office based in Leicester and other sites.Department YUG - 9032 - General IT & Helpdesk Employment Type Permanent - Full Time Location Leicester Workplace type Onsite Compensation £25,000 - £28,000 / year Reporting To Head of infrastructure and ISThis Role's Hiring ManagerHaseley GordonView Haseley's ProfileWhat We Need from YüHere’s a taste of what you’ll be doing: * Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner. * Ensuring that all IT support calls are recorded accurately within the ticketing system. * Carrying out support for client users with day-to-day IT issues. * Maintain business conferencing systems. * Set-up, install and configure PC/Laptops/ mobile devices for internal users. * Active Directory administration * Windows Desktop administration using Group Policy * M365 configuration and management. * Create user guides for colleagues and users. * Asset management. * Assist with site moves and equipment relocation. * Experience of Helpdesk ticketing system and working to SLA’s. * Support the renewal of ISO7001 and Cyber Essentials Plus certification      About YüIf you have what it takes you could be just what we’re looking for… * Ambitious – you don’t just want another job; you want a career. * Team player – you’re happy to help a fellow colleague. * Motivated – you have a can-do attitude and love to learn. * Ability to manage own workloads and prioritise. * Understanding of IT security principles and best working practices. * Flexibly in working pattern to support business changes and projects. * Communicator – you have excellent communication skills, both verbal and written * Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames. * Meticulous - excellent attention to detail      Technical – Has Experience/knowledge Of The Below * M365 administration, configuration, and monitoring * Active directory and Group policy. * Laptop and desktop imaging, device management. * Use of cloud-based services and technologies. * Windows operating systems configuration and troubleshooting. * Anti-virus/anti-malware products. * Mobile devices management. * Software installs and troubleshooting. * Exposure to MS Intune, Autopilot, Entra, advantageous. * Driving licence and access to a vehicle required. (for site visits)      Yü Come FirstWe have a wide range of benefits for our employees including: * 24 days annual leave + bank holidays * Holiday buy – up to 5 additional days * Day off on your birthday * Employee Assistance Programme * Annual salary review * Learning and development opportunities * Enhanced paternity, maternity and adoption policies * Yü made a difference Awards * 3 days additional annual leave if you get married/civil partnership etc. * Appointment allowance * Long service recognition * Refer a friend payment * Company sick pay (subject to length of service) * New modern facilities * Death in service and critical illness cover * Plus, many more      If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK#YUIndeedAbout Yü GroupYü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.DocumentsIt technicianClick to viewApply Now

IT Technician - Yü Group PLC

&lt;strong&gt;Reports to:&lt;/strong&gt; Head of infrastructure and IS&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location:&lt;/strong&gt; Leicester (travel to our Nottingham site will be required, therefore access to a car is essential)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Working hours:&lt;/strong&gt; Monday to Friday, 37.5 hours a week, with occasional out of hours and weekend working.&lt;br&gt;&lt;br&gt;Yü Group Plc is a leading energy supplier in the United Kingdom, committed to providing reliable and sustainable energy solutions to our customers. As we continue to grow and innovate in the dynamic energy sector, we are seeking a skilled and experienced professional to join our team as IT Technician to work primarily at our Innovation Centre in Nottingham with some travel to corporate office based in Leicester and other sites.&lt;br&gt;&lt;br&gt;Department YUG - 9032 - General IT &amp;amp; Helpdesk Employment Type Permanent - Full Time Location Leicester Workplace type Onsite Compensation £25,000 - £28,000 / year Reporting To Head of infrastructure and IS&lt;br&gt;&lt;br&gt;&lt;strong&gt;This Role's Hiring Manager&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Haseley Gordon&lt;br&gt;&lt;br&gt;View Haseley's Profile&lt;br&gt;&lt;br&gt;What We Need from Yü&lt;br&gt;&lt;br&gt;&lt;strong&gt;Here’s a taste of what you’ll be doing: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ensuring all IT support tickets are dealt with in a timely, professional and efficient manner. &lt;/li&gt;&lt;li&gt;Ensuring that all IT support calls are recorded accurately within the ticketing system. &lt;/li&gt;&lt;li&gt;Carrying out support for client users with day-to-day IT issues. &lt;/li&gt;&lt;li&gt;Maintain business conferencing systems. &lt;/li&gt;&lt;li&gt;Set-up, install and configure PC/Laptops/ mobile devices for internal users. &lt;/li&gt;&lt;li&gt;Active Directory administration &lt;/li&gt;&lt;li&gt;Windows Desktop administration using Group Policy &lt;/li&gt;&lt;li&gt;M365 configuration and management. &lt;/li&gt;&lt;li&gt;Create user guides for colleagues and users. &lt;/li&gt;&lt;li&gt;Asset management. &lt;/li&gt;&lt;li&gt;Assist with site moves and equipment relocation. &lt;/li&gt;&lt;li&gt;Experience of Helpdesk ticketing system and working to SLA’s. &lt;/li&gt;&lt;li&gt;Support the renewal of ISO7001 and Cyber Essentials Plus certification &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About Yü&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;If you have what it takes you could be just what we’re looking for…&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Ambitious – you don’t just want another job; you want a career. &lt;/li&gt;&lt;li&gt;Team player – you’re happy to help a fellow colleague. &lt;/li&gt;&lt;li&gt;Motivated – you have a can-do attitude and love to learn. &lt;/li&gt;&lt;li&gt;Ability to manage own workloads and prioritise. &lt;/li&gt;&lt;li&gt;Understanding of IT security principles and best working practices. &lt;/li&gt;&lt;li&gt;Flexibly in working pattern to support business changes and projects. &lt;/li&gt;&lt;li&gt;Communicator – you have excellent communication skills, both verbal and written &lt;/li&gt;&lt;li&gt;Organised – manage and work on multiple tasks at hand concurrently, meeting specific time frames. &lt;/li&gt;&lt;li&gt;Meticulous - excellent attention to detail &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Technical – Has Experience/knowledge Of The Below&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;M365 administration, configuration, and monitoring &lt;/li&gt;&lt;li&gt;Active directory and Group policy. &lt;/li&gt;&lt;li&gt;Laptop and desktop imaging, device management. &lt;/li&gt;&lt;li&gt;Use of cloud-based services and technologies. &lt;/li&gt;&lt;li&gt;Windows operating systems configuration and troubleshooting. &lt;/li&gt;&lt;li&gt;Anti-virus/anti-malware products. &lt;/li&gt;&lt;li&gt;Mobile devices management. &lt;/li&gt;&lt;li&gt;Software installs and troubleshooting. &lt;/li&gt;&lt;li&gt;Exposure to MS Intune, Autopilot, Entra, advantageous. &lt;/li&gt;&lt;li&gt;Driving licence and access to a vehicle required. (for site visits) &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Yü Come First&lt;br&gt;&lt;br&gt;&lt;strong&gt;We have a wide range of benefits for our employees including: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;24 days annual leave + bank holidays &lt;/li&gt;&lt;li&gt;Holiday buy – up to 5 additional days &lt;/li&gt;&lt;li&gt;Day off on your birthday &lt;/li&gt;&lt;li&gt;Employee Assistance Programme &lt;/li&gt;&lt;li&gt;Annual salary review &lt;/li&gt;&lt;li&gt;Learning and development opportunities &lt;/li&gt;&lt;li&gt;Enhanced paternity, maternity and adoption policies &lt;/li&gt;&lt;li&gt;Yü made a difference Awards &lt;/li&gt;&lt;li&gt;3 days additional annual leave if you get married/civil partnership etc. &lt;/li&gt;&lt;li&gt;Appointment allowance &lt;/li&gt;&lt;li&gt;Long service recognition &lt;/li&gt;&lt;li&gt;Refer a friend payment &lt;/li&gt;&lt;li&gt;Company sick pay (subject to length of service) &lt;/li&gt;&lt;li&gt;New modern facilities &lt;/li&gt;&lt;li&gt;Death in service and critical illness cover &lt;/li&gt;&lt;li&gt;Plus, many more&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;This position does not fulfil the UK Visas &amp;amp; Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK&lt;br&gt;&lt;br&gt;#YUIndeed&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;About Yü Group&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Yü Energy are one of the UK’s fastest growing business gas, electricity and water suppliers, supplying thousands of companies across the UK.&lt;br&gt;&lt;br&gt;On a mission to shake-up the UK business energy market, our winning combination of expert, personal service and competitive prices are specifically tailored to the needs of commercial customers.&lt;br&gt;&lt;br&gt;Documents&lt;br&gt;&lt;br&gt;It technician&lt;br&gt;&lt;br&gt;Click to view&lt;br&gt;&lt;br&gt;Apply Now

Yü Group PLC

navigation.mission