FAQs
What are the primary working hours for this IT Technician position?
The primary working hours are Monday to Friday, totaling 37.5 hours per week, with occasional out-of-hours and weekend work.
Where is the IT Technician role located?
The role is primarily located at our Innovation Centre in Nottingham, with some travel required to the corporate office in Leicester and other sites.
What is the salary range for this position?
The salary range for the IT Technician position is between £25,000 and £28,000 per year.
What kind of vehicle access is required for this job?
Access to a car is essential for site visits, as travel to our Nottingham site will be required.
What key responsibilities will I have as an IT Technician?
Key responsibilities include managing IT support tickets, supporting client users with IT issues, maintaining business conferencing systems, and setting up devices for internal users.
What technical skills are necessary for this role?
Technical skills required include M365 administration, Active Directory and Group Policy experience, knowledge of Windows operating systems, and familiarity with anti-virus/anti-malware products.
Is there a need for experience with helpdesk systems?
Yes, experience with helpdesk ticketing systems and working to SLAs is necessary for the role.
Are there opportunities for professional development and learning?
Yes, there are learning and development opportunities as part of our employee benefits.
What benefits are included in the compensation package?
Employee benefits include 24 days annual leave plus bank holidays, a day off on your birthday, enhanced leave for special occasions, and an Employee Assistance Programme, among others.
Does Yü Group provide support for employees' work-life balance?
Yes, we support employee work-life balance by offering flexible working patterns to accommodate business changes and projects.