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12 Month Internship - HR Operations

  • Internship
    Off-cycle Internship
  • People, HR & Administration
  • London

AI generated summary

  • You need attention to detail, teamwork, customer focus, communication skills, and proficiency in Microsoft Office tools for this HR Operations internship.
  • You will ensure accurate and timely HR operations activities, data entry, documentation, payroll support, and project participation. Be a subject matter expert and provide first-line support for HR queries. Liaise with various departments and ensure compliance with GDPR guidelines.


  • Accuracy and high attention to detail.
  • Good team-working.
  • Delivery focused and Customer Service Orientated.
  • Communication and relationship building skills.
  • Outils informatiques
  • MS-Word, Excel, PowerPoint


  • Ensure highest standards of BAU delivery in the allocated HR Operations activities, including timely and correct data inputs, documentation, reconciliation, invoice processing, etc. The activities include and not restricted to contracts, screening, onboarding, right to work checks, probation, leavers letters, references, record creation/updation in HR system, international mobility, holidays, regulatory activities, internal audit and governance, benefits, invoicing, offboarding, etc.
  • Prepare HR documentation following GDPR guidelines and upload on HR systems accurately and efficiently.
  • Process HR actions on various HR systems and update trackers timely, accurately & efficiently.
  • Ensure that respective process maps are up to-date, correct and are followed
  • Ensure that 4-eye check is embedded, implemented and followed in all processes
  • Be the first line of support on HR Operations related HR queries and ensure timely resolution and/or escalation if required
  • Establish self as subject matter expert for all the allocated HR Operations areas. Identify areas for improvement in HR operations and recommend solutions.
  • Ensure satisfactory and timely closure of any audit or risk management points; put in place mitigants as needed; follow up as needed
  • Coordinate & liaise with HRIS, HRBPs, Tax, ER, HRBPs, Legal & Compliance, Risk Mobility, Regional HR, overseas managers, vendors for ongoing cases, clarification, etc. and as and when required.
  • Systems:
  • Ensure accurate and timely data entry of employee data in HR Systems and all relevant documentation are uploaded and saved.
  • Ensure accurate and timely change processing such as cost centre movements, job title changes etc.
  • Implement controls such as 4-eye checks and monthly report reconciliation on all processes to ensure data quality and accuracy; (employment documents, right to work, probations, screening results, certifications, etc.)
  • Accurate maintenance of HR reports to help identify and prevent potential errors or delays.
  • Payroll:
  • Support the processing of the monthly payroll by ensuring correct payroll inputs.
  • Ensure diligent time management is adhered to in keeping to the payroll timetable and schedule.
  • Timely resolution of payroll related queries from employees and the Payroll team.
  • Projects:
  • Actively participate and contribute to the allocated projects in HR and contribute to the HR roadmap.
  • Understand and gain knowledge in the other areas of HR Operations and other HR processes

Founded Year

Mission & Purpose

Crédit Agricole CIB is the corporate and investment banking arm of Crédit Agricole Group, the 10th largest banking group worldwide in terms of tier 1 capital (The Banker, July 2022). Nearly 8,600 employees across Europe, the Americas, Asia-Pacific, the Middle East and North Africa support Crédit Agricole CIB's clients, meeting their financial needs throughout the world. Crédit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital markets activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.