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2024 Fall - GRM, Process Excellence Communications Associate (4 Months)

Logo of RBC


5d ago

🚀 Off-cycle Internship


13d left

AI generated summary

  • You: Enrolled Canadian student with strong communication, leadership, and research skills. Must be creative, organized, and have social network communication experience. Proficient in MS Office and eager to learn new concepts.
  • You will design, improve, and manage communications for the Process Excellence community at RBC, engaging members through creative content, events, and training. Collaborate with teams, update resources, and lead projects to drive process improvement and achieve measurable results.

Off-cycle Internship

Marketing, DesignToronto


  • Are you interested in the opportunity to work as a Communications Associate at RBC? By applying to this job posting, you will be considered for this role available in RBC Group Risk Management Process Excellence Team


  • Must-have:
  • Currently enrolled at a Canadian post-secondary institution with a focus on communication
  • Leadership acumen and a passion to apply it in a dynamic business environment
  • Excellent interpersonal and highly developed communication skills (verbal, written and graphic)
  • Creative thinker and task planner who is self-driven and capable of working in a fast paced environment
  • Experience or understanding social network communication
  • Ability to conduct internal/external research on social network communication, process excellence
  • Strong MS Office skills – Word, Outlook, Excel and PowerPoint, including graphics
  • Nice-to-have:
  • Experience creating web-based graphics to supplement content
  • Knowledge of design, development, and implementation of social network communications
  • Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge

Education requirements

Currently Studying

Area of Responsibilities



  • Design and configure the communications hub for the Process Excellence/Lean Six Sigma (PE/LSS) community across RBC
  • Conduct independent research to acquire knowledge of working with RBC Connect
  • Use creativity skills to maximize interest and participation in the community via the communications hub
  • Improve Connect site graphics - appearance, appeal and user friendliness
  • Liaise with other OR/COO, RBC PE Connect page resources for design tips & techniques
  • Assist development and hosting of a proposed PE Community of Practice Forum event
  • Assist planning/design/logistics and coordination of contributor submissions to ‘Process Excellence Forum’ event
  • Consolidate, update PE/LSS reference materials residing in-house on social media (RBC Connect) site
  • Develop innovative promotional activity in support of increased community activity
  • Manage logistics of regular communication with PE/LSS community members
  • Author & present management/team updates regarding PE/LSS communications and Communications Associate role
  • Distribute training & informational material to LP training candidates
  • acquire process excellence skills by participating in Lean Practitioner (LP) training
  • Complete min. 1 assigned process improvement project, achieving measurable NIE reduction benefit


Work type

Full time

Work mode


Application deadline

Jun 3, 2024