2024 Fall - GRM, Process Excellence Communications Associate (4 Months)

RBC

2mo ago

Applications are closed

Internship
Full-time
Off-cycle Internship
Marketing
Design
Toronto

Requirements

Must-have:
Currently enrolled at a Canadian post-secondary institution with a focus on communication
Leadership acumen and a passion to apply it in a dynamic business environment
Excellent interpersonal and highly developed communication skills (verbal, written and graphic)
Creative thinker and task planner who is self-driven and capable of working in a fast paced environment
Experience or understanding social network communication
Ability to conduct internal/external research on social network communication, process excellence
Strong MS Office skills – Word, Outlook, Excel and PowerPoint, including graphics
Nice-to-have:
Experience creating web-based graphics to supplement content
Knowledge of design, development, and implementation of social network communications
Ability to learn and absorb new concepts (in business and in systems) quickly and apply new knowledge

Responsibilities

Design and configure the communications hub for the Process Excellence/Lean Six Sigma (PE/LSS) community across RBC
Conduct independent research to acquire knowledge of working with RBC Connect
Use creativity skills to maximize interest and participation in the community via the communications hub
Improve Connect site graphics - appearance, appeal and user friendliness
Liaise with other OR/COO, RBC PE Connect page resources for design tips & techniques
Assist development and hosting of a proposed PE Community of Practice Forum event
Assist planning/design/logistics and coordination of contributor submissions to ‘Process Excellence Forum’ event
Consolidate, update PE/LSS reference materials residing in-house on social media (RBC Connect) site
Develop innovative promotional activity in support of increased community activity
Manage logistics of regular communication with PE/LSS community members
Author & present management/team updates regarding PE/LSS communications and Communications Associate role
Distribute training & informational material to LP training candidates
acquire process excellence skills by participating in Lean Practitioner (LP) training
Complete min. 1 assigned process improvement project, achieving measurable NIE reduction benefit

RBC

Ideas Happen Here.

Finance

Industry

10,001+

Employees

1864

Founded Year

Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.