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2024 Fall Student Opportunities Technology & Operations - Business Support, 8 Months

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RBC

Apr 23

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Data
  • Toronto

Requirements

  • Must-have:
  • Currently enrolled at a Canadian post-secondary institution with a focus on Business Technology Management, Business Analysis, Commerce, Project Management, Communications Design, or equivalent.
  • Leadership acumen and a passion to apply it in a dynamic business environment.
  • Excellent interpersonal and highly developed communication skills (verbal and written).
  • Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.
  • Strong MS Office skills – Word, Outlook, Excel, and PowerPoint.
  • Knowledge or experience with business analysis process (requirements gathering, documentation, use cases).
  • Nice-to-have:
  • Capability to manage multiple priorities across a number of assignments and prioritize effectively.
  • Experience with or understanding of IT Standards, Methodologies, System Development Life Cycle (SDLC), Project Management Framework (PMF), and industry leading software, including Adobe Creative Suite.
  • Knowledge of Risk Assessment & Quantification methodologies.
  • Experience creating process documents.
  • Understanding of multimedia/interactive design principles.
  • Experience working with brand standards and delivering on brand strategy.

Responsibilities

  • Analyze business requirement documents to identify, track, and resolve business system issues and software requirements.
  • Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs.
  • End-to-end collaborative gathering and documentation of information.
  • Experience creating process documents & end-user documentation and training.
  • Collaborate with various groups to ensure IT project portfolio data is accurate and any variances are corrected.
  • Create/update detailed project schedules.
  • Assist in the creation and maintenance of web content, including wording for training material, user guides, FAQs, etc.
  • Help to ensure the communication needs and requirements of T&O functional areas are being met and are in line with site infrastructure and prepared for upcoming technology.

Ideas Happen Here.

Finance
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.