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2024 SAMI Intern - Associate Generalist, Americas

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23d ago

🚀 Off-cycle Internship

San Francisco +1

AI generated summary

  • You should be a student-athlete, empathetic, problem-solver, collaborative, time-efficient, and have strong communication skills to be our 2024 SAMI Intern.
  • You will field HR questions, resolve issues, drive initiatives, assist with reports, train employees on HR systems, and provide general learning and development support.

Off-cycle Internship

Business, Operations & StrategySan Francisco, San Jose


  • Adobe's Student-Athlete Micro Internship Program is focused on giving athletes a unique opportunity to gain valuable skills and work on real-world projects. As an Adobe intern, you’ll put your smarts and creativity to work on business-critical projects, you’ll be mentored by the top talents in your field, and you’ll get all the credit when you dream up our next big thing.

Overview of Adobe’s Student Athlete Micro-Internship:

  • The ERC Generalist team acts as the initial point of contact for all employee and manager (director level and below) Human Resources inquiries across the Americas region. Our team employs resourcefulness, creativity, expertise and data-driven approaches to deliver support to improve manager and employee success. Common inquiries include issues related to company policy, procedures, and programs (benefits, payroll, compensation). The role requires a proactive approach to anticipating employee-related needs and a high level of professional communication (verbal, written) when partnering with employees.


  • Must be a student-athlete currently enrolled in a school-sanctioned sport and pursuing a U.S.-based accredited college or university with a target graduation date between December 2024 - December 2026
  • The capacity to understand and empathize with employee support needs, showing genuine care and concern for their issues.
  • Ability to analyze problems and find creative solutions to resolve them efficiently.
  • Collaborate effectively with colleagues and other departments to ensure seamless support.
  • Skilled in balancing time to handle multiple employee inquiries or issues simultaneously and meet response time targets.
  • Demonstrate strong verbal and written communications.

Area of Responsibilities

Business, Operations & Strategy


  • Promptly field and respond to questions related to Adobe Human Resources policies, procedures and programs
  • Evaluate and implement solutions to resolve issues; collaborate with partners and team members when more information is needed
  • Drive or contribute to initiatives that will improve the team's operations or service to customers
  • Mitigate employee concerns when possible to reach a quick resolution
  • Enable employees and managers on how to use internal HR systems and tools
  • Assist managers with self-service reports and provide basic, one-click reports
  • Provide general catalogue, eligibility, or enrollment related resolutions for learning and development inquiries


Work type

Full time

Work mode



San Francisco, San Jose