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Internship

2024 SAMI Intern - Customer Engineering

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Adobe

•

27d ago

🚀 Off-cycle Internship

San Rafael +14

đź’» Remote
⌛ Closed
Applications are closed

Off-cycle Internship

Software Engineering•San Rafael, San Francisco, Santa Clarita, San Diego, San Jose, Culver City, Santa Clara, Santa Monica, Santa Ana, Burbank, San Antonio, San Mateo, Anaheim, Carlsbad, Santa Rosa

Description

  • Adobe's Student-Athlete Micro Internship Program is focused on giving athletes a unique opportunity to gain valuable skills and work on real-world projects. As an Adobe intern, you’ll put your smarts and creativity to work on business-critical projects, you’ll be mentored by the top talents in your field, and you’ll get all the credit when you dream up our next big thing. 

The Challenge:

  • We're looking for goal-oriented people who thrive in a fast-paced team and are eager to apply their problem-solving skills to real business challenges. Each of our Customer Engineering summer interns will take on at least one individual special project related to the development and operation of our team. These could include efforts like tracking & measuring the success of our support programs, identifying and coordinating thought leadership and customer case studies, research and development of new operational approaches, or another similar project. As a team, our interns will also be exposed to leaders and teams across our business and participate with technical account managers (TAMs) to improve internal processes, complete customer facing deliverables, and be a part of the TAM day-in-the-life.

Requirements

  • Must be a student-athlete currently enrolled in a school-sanctioned sport and pursuing a U.S.-based accredited college or university with a target graduation date between December 2023 - December 2025
  • An obsession for delivering a better customer experience
  • Collaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organization
  • Orientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a business
  • Dedication to constant self-improvement and a willingness to be mentored
  • Perseverance under pressure and a positive demeanor
  • Sharp analytical thinking skills and intellectual curiosity
  • Strong interpersonal skills (oral and written)
  • Eagerness to seek creative solutions for project and data challenges
  • Proficiency with the Microsoft Office product suite: Excel, PowerPoint, Word, SharePoint

Area of Responsibilities

Software Engineering

Responsibilities

  • Research support approaches, customer opportunities, technology capabilities, and similar data points
  • Build business reporting - charts, graphs, reports on any number of projects
  • Develop workflows, process documentation, recommendations around business strategy, and other knowledge assets
  • Deliver at least one hallmark output related to your special project(s)
  • Present findings and recommendations to Customer Engineering leaders
  • Learn about how Customer Engineering (technical account management and support) fits into the equation and helps guarantee customer success at an enterprise technology company

Details

Work type

Full time

Work mode

remote

Location

San Rafael, San Francisco, Santa Clarita, San Diego, San Jose, Culver City, Santa Clara, Santa Monica, Santa Ana, Burbank, San Antonio, San Mateo, Anaheim, Carlsbad, Santa Rosa