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Internship

2024 Summer IT Intern - Albany, NY

🚀 Summer Internship

Albany

AI generated summary

  • You must be a Junior in a computer science engineering program, have a GPA of 3.0 or above, and be familiar with data sets and programming languages like Python. Entry-level knowledge and exposure to theories, principles, and concepts are expected.
  • You will be responsible for installing, configuring, and maintaining hardware, monitoring software, and IT assets, troubleshooting OS/networking issues, providing technical support, and resolving incidents using documented procedures.

Summer Internship

IT & CybersecurityAlbany

Description

  • Applied Materials’ Global Information services Lab IT Team is searching for an intern to join our Albany IT team in summer 2024!

Requirements

  • Student must be at least a Junior pursuing a Bachelor’s degree program in computer Science Engineering
  • Student must be in good academic standing at their university, with a preferred GPA of 3.0 or above on a 4.0 scale
  • Familiarity with large data sets, python (or other language), JMP/Tableau/Matlab a plus
  • Performs routine assignments in an entry level to a professional job progression.
  • Typically has knowledge of and exposure to fundamental theories, principles, and concepts.

Education requirements

Currently Studying
Undergraduate
Third Year

Area of Responsibilities

IT & Cybersecurity

Responsibilities

  • Install hardware and peripheral components like disk drives, printers, keyboards and monitors.
  • Install, configure and maintain monitoring software (Zabbix)
  • Setup and maintain Automated Tool Data transfer scripts.
  • Maintain tool IT asset inventory for LAB tools equipment
  • Install and support IOT monitoring devices.
  • Interface with various Business Units and support groups on standards, BKM’s and resolution of problematic issues
  • Maintain security compliance and AMAT standards
  • Drive support escalations
  • Provide periodical update on status to manager and users through voice mail, email and in-person communication.
  • Troubleshoot OS/networking related issues
  • Load software packages such as networking components, operating systems and office applications.
  • Customize and adapt current programs to satisfy Applied users’ needs.
  • Coordinate with network services and information systems groups.
  • Connect users to networks and train on facilities and applications.
  • Install, repair and conduct preventive maintenance of computers by providing technical support.
  • Troubleshoot software and hardware failures and determine network problems.
  • Diagnose and resolve incidents using documented procedures to perform responsibilities.
  • Provide Workaround if incident cannot be resolved.
  • Configure PCs, laptops and servers, problem ticket resolutions and track problems using Service Now system.
  • Integrate and test activities by migrating applications from development to operational environment.
  • Troubleshoot through phone hardware and software and engage technical resources to resolve.
  • Determine and research user questions and isolate and resolve information systems problems.
  • Receive and prioritize issues and forwards using escalation procedures.

Details

Work type

Full time

Work mode

office

Location

Albany