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2024 Summer - RBCx, Ownr Operations Associate Intern

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RBC

3mo ago

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Banking & Finance
  • Toronto

Requirements

  • Must have:
  • Completed or working on the completion of a bachelor’s degree, college diploma or equivalent
  • Proficient computer skills
  • The ability to successfully work in a self-directed manner with minimal supervision
  • Strong time management skills to manage workload
  • An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad
  • The ability to communicate complex concepts in a simple and effective manner while working with sensitive client information
  • Nice to have:
  • Interest in entrepreneurship
  • Sales or data entry experience in a startup environment / fast-paced growing organization
  • Knowledge of business processes and organizational structures
  • Willingness to learn about legal concepts and other issues affecting business owners in Canada
  • Experience using Intercom or similar customer-engagement software
  • Experience with SaaS and subscription based business models
  • Interest in technology and building innovative online solutions

Responsibilities

  • Leverage Ownr’s in-house technology and RBC banking tools to create business deposit accounts online
  • Connect with branch staff to facilitate ID verification in-branch to finalize the creation of the BDA
  • Connect with Ownr entrepreneurs to help them identify solutions for any scheduling conflicts or any technical issues
  • Identify potential issues and communicate it back to the appropriate team to reduce impact to user experience
  • Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product

Ideas Happen Here.

Finance
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.