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2025 Sales Placement

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Hilton

14d ago

  • Internship
    Full-time
    Placement Program
  • Sales & Business Development
    Hospitality & Retail

AI generated summary

  • You must be a current student eligible for a 12-month placement, fluent in English, organized, and interested in hospitality, with strong communication and planning skills.
  • You will support sales initiatives, manage group opportunities in Salesforce, produce reports, assist with events, coordinate communication, and contribute to team projects and training efforts.

Requirements

  • Must be a current Bachelor's or Master's student with a required 12-month year in industry placement as part of your degree, Hospitality or Business Management related degrees are preferred but not essential.
  • Must be able to start on the 7th of July 2025, to work full-time for a 12-month duration.
  • Must be eligible to work in the UK. If you are a non-UK national, without EU Settled or Pre-Settled Status then you will need to be studying at a UK university to be eligible to undertake a placement here.
  • Must be fluent in English (speaking, reading and writing).
  • The ideal candidate will have at least an interest in hotel/hospitality industry if not relevant to your degree or any work experience you might have.
  • Excellent verbal and written communication skills, and presentation skills.
  • Exceptionally organised and comfortable prioritising and working to deadlines.
  • Effective planning & project management skills and capabilities.
  • General commercial awareness and understanding or drivers of commercial performance.
  • Strong communication skills: presentations, written and public speaking.
  • Flexible with the ability to travel, if required (c. Maximum 10% travel).

Responsibilities

  • You will play an active role in our continued success by contributing to the delivery of key objectives, as well as having ownership of your own project-based initiatives.
  • As the Hilton Worldwide Sales intern, you will support the various specialist teams that support Hilton's most important corporate, meetings and events, leisure, entertainment, and airline clients based in this region.
  • You will be involved with a wide range of activities supporting our team including meetings, events, and leisure group enquiries from key clients for our hotels globally, providing management reports, maintaining and updating customer records, working on presentations, newsletters and social media.
  • You will provide administrative and system inputting (Salesforce) support in the management of group opportunities from the managed portfolio of accounts.
  • The purpose of the placement is to support with the management of group, and transient opportunities received from a portfolio of Hilton Worldwide Sales managed accounts, who are looking to work with Hilton Worldwide properties and destinations.
  • Working under the direction and guidance of the Hilton Worldwide Sales team, the primary focus of this role is to provide administrative and system inputting support to the Hilton Worldwide Sales team, which in turn will increase the productivity of existing relationships both at a customer and hotel level.
  • Activities will include:
  • Developing awareness of key regions, hotels, key agents and clients.
  • Prioritising workload to ensure deadlines are adhered to and exceeded.
  • Efficiently inputting group opportunities into Salesforce in line with best practices and timelines.
  • Follow all guidelines and best practices as set out by the line manager of Hilton Worldwide Sales and by Governance & Support for Salesforce.
  • Highlight any technical challenges as they arise.
  • Highlight and follow up on lack of response from hotel(s).
  • Regular discussions with the wider team to assess workload and plan activities accordingly.
  • Enforce policies and procedures to improve overall operations and effectiveness.
  • Ensure proposals and contracts presented negotiated with customers are checked/validated.
  • Support accurate communication of sales promotions and information to relevant people.
  • Coordinate administrative work in terms of reporting of figures and SIP audit and appeals.
  • Understanding of Hilton Worldwide Sales terminology, Salesforce terminology and of the process flow of an opportunity.
  • Additional supportive activities may include:
  • Comply with all policies, systems and procedures as laid down by the HWS line manager.
  • Taking on other tasks in addition of the ones stated, in a reasonable framework.
  • Additional supportive functions as appropriate.
  • Participating in industry events and representing Hilton Worldwide at trade fairs and workshops, agreed by the line manager.
  • Updating manuals department-related documents.
  • Contributing to the development and performance of the team.
  • Supporting training for new team members - if applicable.
  • As the Executive Sales Enablement intern, you will be working with the Sales Enablement Centre of Excellence Team in supporting the managed hotel commercial teams in driving Commercial performance and supporting their personal development across EMEA.
  • You will be ensuring clear communication plans are actioned to deadline and key distribution lists and platforms are up to date with accurate and relevant assets.
  • You will be integral in ensuring that communication tools are creative, engaging and meet deadlines.
  • You will also be managing some key sales support projects through the year and will also have the opportunity to support the team in delivering national and potentially international events to deliver messages, initiatives and training to the hotel commercial teams.
  • Supports the management of internal platforms and communication outlets and lists.
  • Develop, support and deliver assets and tools to enable property Sales and GM&E Team members optimize their performance and development.
  • Supports customer engagement opportunities, how hotels deliver and position their hotels with internal partners such as HWS and external customers such as Proposal formats.
  • Supports performance analysis and reporting for regional and hotel level commercial teams: must have strong excel skills (pivot tables, importing data, creating formulas, formatting).
  • Coordinates and may conduct mystery shopper enquiries to monitor enquiry handling performance.
  • Supports the creation and distribution of original content: video editing, advanced PowerPoint skills (designs, tables, charts), follows social media trends and platform capabilities.
  • Maintains content of internal intranet (The Lobby) for the Centre of Excellence Sales Operations Team, supporting the delivery of relevant and engaging assets.
  • Maintains a calendar of activities of communication and activation for EMEA Sales and GM&E initiatives.
  • Maintains, manages and activates the use of key Distribution lists.
  • Liaises with key partners across other functions such as BPS, Training, Marketing, Regional Commercial Support and Sales Leaders and ensuring projects are aligned and relevant.
  • Key opportunities to network and gain understanding of multiple departments across Hilton due to the nature of what the Sales Enablement team supports.

FAQs

What is the duration of the Sales Placement?

The Sales Placement is a 12-month opportunity.

Where is the Sales Placement location?

The placement is based in our EMEA headquarters in Watford.

What is the salary for the Sales Placement?

The salary offered for the Sales Placement is £24,000 Gross PA, along with private healthcare.

Can international students apply for this placement?

Yes, non-UK nationals without EU Settled or Pre-Settled Status can apply, provided they are studying at a UK university.

What qualifications do I need to apply for this placement?

You must be a current Bachelor's or Master's student with a required 12-month year in industry placement as part of your degree; Hospitality or Business Management related degrees are preferred but not essential.

When does the placement start?

The placement is set to start on the 7th of July 2025.

Will I have opportunities to network during the placement?

Yes, you will have opportunities to network with senior executives and connect with professionals across the business.

What skills are required for the ideal candidate?

The ideal candidate should have excellent verbal and written communication skills, effective planning and project management capabilities, and a general commercial awareness.

What kind of projects will I work on during the placement?

You will have ownership of your own project-based initiatives and support various specialist teams in delivering key objectives and activities.

What benefits do interns receive during the placement?

Interns will have access to Hilton University for skill enhancement, regular feedback sessions, cross-exposure to other functions, and the Go Hilton TM Travel Program, which offers reduced hotel room rates.

Is travel required for this placement?

Yes, there may be travel required, but it is expected to be a maximum of 10% of the time.

What happens after I submit my application?

If successful, you may be invited to complete a digital one-way video interview and an online assessment as part of the selection process.

What is the selection deadline for applications?

The application deadline is Sunday, 3rd November 2024.

Hilton

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay