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2025 Summer Intern - Customer Success

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Workiva

6d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Product
  • United States
    Remote
  • Quick Apply
    15d left

AI generated summary

  • You must be enrolled in a degree program, possess strong communication skills, be detail-oriented, tech-savvy, able to work independently, and authorized to work in the U.S.
  • You will create customer documents, collaborate with cross-functional teams, apply and verify XBRL tagging, and deliver exceptional customer service to internal and external clients.

Requirements

  • Must be currently enrolled in a degree-seeking program, preferably in business or similar program
  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Must be technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc.
  • Minimal travel
  • Reliable internet access for any period of time working remotely, not in a Workiva office
  • Must be authorized to work in the United States and not require sponsorship now or in the future

Responsibilities

  • Create and implement customer documents using industry leading software
  • Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance
  • Apply XBRL tagging information to financial statements and statement footnotes
  • Tie-out of XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline
  • Provide exceptional customer service to internal and external customers

FAQs

What is the application deadline for the Summer Intern position?

All postings close on February 21st, 2025.

When can candidates expect to hear about interviews?

Interviews will take place in Early to Mid March 2025.

What are the start dates for the Summer Internship?

The Summer Internship is set to start on Monday, May 19, 2025.

What responsibilities does the Customer Success Intern hold?

The Customer Success Intern will create and implement customer documents, collaborate with internal teams, apply and tie-out XBRL tagging information, and provide exceptional customer service.

What are the minimum qualifications required for this internship?

Candidates must be currently enrolled in a degree-seeking program, preferably in business or a similar field.

What skills are preferred for candidates applying for this internship?

Preferred candidates should demonstrate strong communication and leadership skills, have an outgoing personality with excellent interpersonal skills, be detail-oriented, technically savvy, and able to work independently.

Is there any travel involved with this internship?

Minimal travel is required for this position.

Do interns need to have internet access when working remotely?

Yes, reliable internet access is required for any period of time working remotely.

Are applicants required to have work authorization in the United States?

Yes, candidates must be authorized to work in the United States and not require sponsorship now or in the future.

What is the compensation for the internship?

The salary range for this position is $21.00 per hour.

Does Workiva offer benefits for interns?

Yes, interns receive 401(k) participation and match, paid sick leave, and opportunities for further learning experiences through additional internship seasons.

How does Workiva view diversity and inclusion in their hiring practices?

Workiva values diversity of backgrounds, beliefs, and interests, and they make employment decisions without regard to protected characteristics, strongly encouraging applications from historically marginalized groups.

What accommodations does Workiva provide for applicants with disabilities?

Workiva is committed to providing reasonable accommodations to applicants with disabilities. Applicants can request assistance by emailing earlycareer@workiva.com.

Technology
Industry
1001-5000
Employees

Mission & Purpose

Workiva is on a mission to power transparent reporting for a better world. We build and deliver the world’s leading cloud platform for assured integrated reporting to meet stakeholder demands for action, transparency, and disclosure of financial and non-financial data. Workiva offers the only unified SaaS platform that brings customers’ financial reporting, Environmental, Social, and Governance (ESG), and Governance, Risk, and Compliance (GRC) together in a controlled, secure, audit-ready platform. Our platform simplifies the most complex reporting and disclosure challenges by streamlining processes, connecting data and teams, and ensuring consistency. Learn more at workiva.com.