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2025 Summer Internship (US) - Customer Success Analyst

Applications are closed

  • Internship
    Full-time
    Placement Program
  • Data
    Software Engineering
  • Lincolnshire

Requirements

  • Current enrollment in an undergraduate degree program in Software Engineering, Data Science or Data Analytics
  • Must have an anticipated graduation date between 2025 - 2026
  • Must be authorized to work in the US without requiring sponsorship now or in the future
  • Previous experience with tech stack: Power BI, Google Cloud and Data Bricks
  • Curiosity for technology and data
  • Experience with data visualization
  • Critical thinking and problem solving
  • Self-starter
  • Proficient in Microsoft Office (including Excel, Word, & PowerPoint)
  • Intellectual curiosity with a strong desire to learn and grow
  • Proven leadership and excellence in professional, academic, and/or extracurricular experiences
  • Ability to collaborate as part of a team
  • Effective verbal and written communication skills

Responsibilities

  • Building a ‘virtual analyst’ tool that identifies trends in the data and gives an overview of changes and cause
  • The tool will collect metrics from a wide net of data related to our customers (IoT, service, text)
  • Utilize ‘slice and dice’ methods, segments, predictions, text analysis/ gen AI to extract the most insights from the data, without a person touching it
  • Experiment with innovative technologies
  • Work with a tech stack that includes Power BI, google cloud and data brick
  • Develop planning, organizational and leadership skills
  • Increase technology knowledge and skills
  • Develop team-based work proficiencies
  • Develop interpersonal skills to connect with day-to-day business contacts through follow up activities

FAQs

Do we support remote work?

Yes, we offer a hybrid remote work model, with an expectation of at least 3 days of in-office attendance.

What is the duration of the internship?

The internship is a summer program, running for approximately 12 weeks.

What qualifications do I need to apply for this internship?

You must be currently enrolled in an undergraduate degree program in Software Engineering, Data Science, or Data Analytics, with an anticipated graduation date between 2025 - 2026.

Is prior experience required for the internship?

While previous experience with the tech stack (Power BI, Google Cloud, and Data Bricks) is preferred, it is not strictly required.

Will I receive training during the internship?

Yes, the program is designed to provide training, exposure to various parts of the business, and development sessions to help you discover your performance edge.

What kind of projects can I expect to work on?

Interns will be involved in building a ‘virtual analyst’ tool, collecting and analyzing customer-related metrics, and experimenting with innovative technologies.

Are there any social activities provided during the internship?

Yes, there will be 30+ social and professional events scheduled throughout the 12 weeks of the internship.

What skills will I develop during this internship?

You will develop planning, organizational and leadership skills, technology knowledge, team-based work proficiencies, and interpersonal skills.

Are there any additional benefits offered to interns?

Yes, interns will benefit from Summer Fridays, global immersion with teams and interns, and exposure to various networking opportunities.

What locations are available for the internship?

This hybrid internship is located in either Lincolnshire, IL or Holtsville, NY.

Do I need to be authorized to work in the US for this internship?

Yes, you must be authorized to work in the US without requiring sponsorship now or in the future.

Technology
Industry
5001-10,000
Employees

Mission & Purpose

Zebra (NASDAQ: ZBRA) helps organizations monitor, anticipate, and accelerate workflows by empowering their frontline and ensuring that everyone and everything is visible, connected and fully optimized. Our award-winning portfolio spans software to innovations in robotics, machine vision, automation and digital decisioning, all backed by a +50-year legacy in scanning, track-and-trace and mobile computing solutions. With an ecosystem of 10,000 partners across more than 100 countries, Zebra’s customers include over 80% of the Fortune 500. Newsweek recently recognized Zebra as one of America’s Most Loved Workplaces and Greatest Workplaces for Diversity, and we are on Fast Company’s list of the Best Workplaces for Innovators.

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