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2025 Winter Student - Analyst (4 month)

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RBC

Oct 31

Applications are closed

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Business, Operations & Strategy
  • Toronto

Requirements

  • Interest for the investment industry
  • Professional oral and written communication skills (English language)
  • Strong client focus and proven experience in customer service role
  • Strong computer literacy with emphasis on Word, Excel and PowerPoint
  • Strong personal skills and the ability to work effectively within a team environment
  • Well organized and able to set priorities and resulting in high performance under pressure, meeting time sensitive deadlines and being able to work on multiple projects
  • Prior experience in financial services
  • Working knowledge of French language

Responsibilities

  • Monitor and manage the RBC InvestEase workbasket of cases (new accounts, transfers, and inquiries)
  • Ensure accurate account set up between systems as needed
  • Prepare and distribute critical business reports
  • Participate in resolving enquiries
  • Collaborate with the broader RBC InvestEase team (including Operations, Strategy & Product Management, Marketing and the Investment Advice Team) to provide feedback and insights to help inform strategic direction, improve service delivery, sales and overall client experience
  • Manage tasks and/or activities delegated by the Sr. Manager, Operations and/or InvestEase Senior Management Team

FAQs

What is the duration of the internship position?

The internship position is for 4 months during the Winter of 2025.

What are the eligibility requirements for this student position?

To be eligible, you must either be returning to school after the work term ends in April/August 2025 or require the full 8-12 month work term as a mandatory component to graduate if you are graduating in April/August 2025.

What will the intern's responsibilities include?

The intern will monitor and manage the RBC InvestEase workbasket of cases, ensure accurate account setup, prepare critical business reports, resolve inquiries, and collaborate with various teams within RBC.

Is prior experience in financial services required for this position?

Prior experience in financial services is considered a nice-to-have, but it is not a mandatory requirement for the position.

What skills are essential for success in this role?

Essential skills include a strong interest in the investment industry, professional communication skills, strong client focus, computer literacy (especially in Word, Excel, and PowerPoint), and the ability to work effectively in a team environment.

What are the work hours expected per week?

The expected work hours are 37.5 hours per week.

What is the employment type for this position?

The employment type for this position is full time.

What kind of support does RBC provide for intern development?

RBC provides support for intern development through coaching and management opportunities, enabling interns to make a difference and have a lasting impact.

How do I apply for this position?

You can apply for the position through the RBC careers page or the specific job posting link provided.

Are there accommodations available for candidates during the recruitment process?

Yes, RBC strives to provide an accessible candidate experience and accommodations can be requested during the recruitment process for those with different abilities.

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Mission & Purpose

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.

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