Application Development Intern

Apr 17

Applications are closed

Internship
Full-time
Off-cycle Internship
Software Engineering

Requirements

In or near senior year working towards a Bachelor of Science degree in Computer Science or related field, focused on programming
Ability to work in a delivery environment that involves structured processes and flexible timelines
Strong experience with a major programming language like Java or C#
Experience with REST API calls and Web Service development
Experience with a disciplined development methodology and release management process
Strong Office 365 experience expected (Visio, Excel, Word)
Strong customer facing & presentation skills
Excellent verbal & written communication skills
Strong research skills
Customer service focused
Demonstrates a willingness to learn new technologies
Desired/Preferred Qualifications
Desire to obtain Cisco Certifications: UCCE Specialist, UCCX, CCNA, CCNP, etc.
Experience with SQL query and stored procedure development
Experience with a diagramming tool like Visio, Matlab, LabView, etc.
Familiarity with Eclipse IDE
Familiarity with Web Development

Responsibilities

Develops contact center call flows and self-service IVR applications with instruction
Contributes to a technical team to ensure consistency and interoperability between solution components
Explores new features and gains experience with latest versions of Cisco applications
Works with ConvergeOne’s engineers deploying Cisco Contact Center solutions
Gains insight into the life cycle of contact center projects, acting as a resource working with other developers, project managers, and clients to meet specific needs throughout the process
Reviews and updates detailed technical design documentation
Learns and becomes proficient on internal software systems. 
Fosters a culture that embraces continuous improvement and positive change to support ConvergeOne's unique mission/vision, and to continue to build on its tradition of excellence  
Participates in department and/or team meetings 
Fulfills responsibilities and/or duties that may be reasonably provided by ConvergeOne for the purpose of achieving operational and financial success of the Company

C1

Elevating Connected Human Experiences

Technology

Industry

1001-5000

Employees

1993

Founded Year

Mission & Purpose

C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.