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Associate Sales Representative - CCA

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TD SYNNEX

14d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Miramar

AI generated summary

  • You need a HS diploma or 2-year degree, 1 year relevant experience, strong communication skills, proficiency in MS Office, and the ability to manage tasks in a fast-paced environment.
  • You will manage sales calls and emails, quote prices, enter orders, resolve issues, ensure customer satisfaction, attend trainings, and represent the company professionally.

Requirements

  • HS diploma/GED plus 1 years relevant experience OR 2 year degree.
  • Proficient in English (level B2 or higher) required.
  • Experience with multi-tasking and prioritization in a fast-paced environment.
  • Experience with the delivery of effective messaging through written and verbal communications.
  • Manage price negotiations and understand a profit culture.
  • Build solid, effective working relationships with others.
  • Constructively work under stress and pressure when faced with high workloads and deadlines.
  • Respond to incoming calls and greet our partners in a friendly and courteous manner.
  • Adjust readily to change and adapt as needed.
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.
  • Maintain a positive attitude in the face of criticism, rejection, or failure.
  • Maintain confidentiality of sensitive information.
  • Possess strong organizational and time management skills, driving tasks to completion.
  • Possess basic clerical and data entry skills.
  • Bachelor's Degree within a business or IT discipline is preferred.
  • Current affiliation within a sales organization/class preferred.
  • Proficient in Microsoft Office Suite.

Responsibilities

  • Manages inbound/outbound sales calls and emails in order to quote prices and place orders for product and services to ensure daily and quarterly sales goals are met.
  • Enter orders and tracks order status.
  • Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.
  • Manages the resolution of routine, non-complex issues under some directions or guidance.
  • Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.
  • Displays an understanding of the importance of customer experience from relationship development to issue resolution.
  • Attend TD SYNNEX and vendor partner trainings as assigned.
  • Willing to engage in TD SYNNEX vendor and customer engagement activities that are outside of the pre-defined work hours as part of the total account ownership concept.
  • Represents TD SYNNEX professionally in daily interface with business partners/customers.
  • Performs other additional duties as assigned.
  • Meets attendance and punctuality standards.

FAQs

What is the primary role of the Associate Sales Representative in the CCA Organization?

The primary role of the Associate Sales Representative is to support the sales team by assisting in the development and execution of sales strategies, managing inbound/outbound sales calls and emails, and ensuring customer satisfaction.

What qualifications are required for this position?

Candidates should have a high school diploma/GED plus 1 year of relevant experience or a 2-year degree, as well as proficiency in English (level B2 or higher).

Is prior sales experience necessary to apply for this position?

While previous sales experience is not mandatory, it is preferred and can enhance your application.

What are some of the key skills needed for this role?

Key skills include communication, customer experience (CX), customer service, data entry, time management, problem-solving, and the ability to use Microsoft Office applications at a basic level.

What kind of training will be provided to the Associate Sales Representative?

The Associate Sales Representative will attend TD SYNNEX and vendor partner trainings as assigned to enhance their skills and knowledge.

Are there opportunities for career advancement in this position?

Yes, this is an entry-level position designed for individuals looking to start their careers in sales, and there are opportunities for growth within the organization.

What kind of working environment can I expect?

The working environment is professional and remote, with occasional non-standard work hours or overtime as business requires.

Is the company committed to diversity and inclusion?

Yes, TD SYNNEX is committed to building a diverse and inclusive workplace, and values every voice within the organization.

What benefits does the company offer?

Benefits include elective programs tailored to individual lifestyles, opportunities for career growth, personal well-being resources, and community engagement initiatives.

Can I apply if I don't meet every single requirement listed?

Yes, you are encouraged to apply even if you don't meet every single requirement, as the company values potential and diverse backgrounds.

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TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.