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Become a Luxury Brand Evaluator in Fort Worth, TX - Apply Now

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CXG

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Creative Arts & Fashion
  • Irving
  • Quick Apply

AI generated summary

  • You must be 18+, a current customer of luxury brands, not under contract with retail brands, and possess strong observational and organizational skills. No experience needed; honesty is key.
  • You will choose assignments, visit luxury stores or evaluate online, observe service and ambiance, and provide honest feedback through questionnaires on our platform.

Requirements

  • * Must be 18 years or older
  • * Current customer of premium and luxury brands
  • * Not currently under contract with any retail brands, to ensure impartiality
  • * Punctual, organized, detail-oriented, and reliable
  • * Observant and passionate about customer experience
  • * No prior experience is required; we value honest feedback from genuine customers

Responsibilities

  • Choose your assignments - align your missions with your personal preferences and profile
  • Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home
  • Observe carefully - check the ambiance, service quality, and overall customer experience
  • Provide honest feedback - use our platform to share your observations through questionnaires

FAQs

What is the main responsibility of a luxury brand evaluator?

As a luxury brand evaluator, your main responsibility is to discreetly assess customer experiences at luxury brands and provide critical feedback to help refine their services.

Is prior experience required for this position?

No prior experience is required; we value honest feedback from genuine customers.

How flexible are the assignments?

Each in-store visit typically takes approximately 20 minutes, allowing you the flexibility to complete multiple assignments.

What types of brands will I be evaluating?

You will be evaluating a range of luxury brands across fashion, jewelry, beauty, and automotive sectors, including iconic names like Louis Vuitton, Tiffany & Co., and Bentley.

How do I join the CXG community?

You can join by registering at live.cxg.com, completing your profile, getting certified, and then applying for missions that excite you.

Will I be compensated for my work?

Yes, you will earn a fee based on mission complexity for non-purchase evaluations and receive reimbursement for approved items in purchase-based evaluations.

Are there age requirements for this position?

Yes, you must be 18 years or older to apply for the luxury brand evaluator position.

Do I need to make a purchase to evaluate a brand?

It depends on the specific mission. Some evaluations may require purchases, while others may not.

How many assignments can I expect to complete each month?

There are frequent opportunities to perform several missions per month, collaborating with prestigious brands worldwide.

What qualities are you looking for in a luxury brand evaluator?

We are looking for someone who is punctual, organized, detail-oriented, reliable, observant, and passionate about customer experience.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.