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Billing & Order Entry Graduate with French (Relocate)

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Johnson Controls

11d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Banking & Finance
  • Rome

AI generated summary

  • You need a degree in Business or Finance, fluency in English and French, strong communication skills, MS Office proficiency, effective time management, and a positive customer service attitude.
  • You will manage orders, process contracts, create invoices, handle customer queries in French & English, and support sales and project teams while ensuring exceptional service.

Requirements

  • Required:
  • A degree in Business Administration, Finance or Finance related subjects.
  • Fluency in English and French.
  • Excellent verbal and written communication skills.
  • Ability to effectively communicate with internal and external customers.
  • Excellent proficiency with MS Office suite.
  • Effective time management, in order to meet deadlines.
  • A positive attitude and ability to provide an excellent customer service.
  • Ability to work independently and to carry out assignments to completion.
  • A team player who enjoys working in a team environment.
  • Preferred:
  • High proficiency with MS Excel.
  • Any previous work experience or internship experience working in finance, administration, order to cash, quote to cash, customer services, contract administration, legal administration, billings, disputes, collections or working with customer contracts.

Responsibilities

  • You will play an active role in ensuring that our customers receive first-class service experience.
  • You work independently, in a structured manner and working on various contract administrative tasks.
  • You will act as a partner for our sales and project management teams and be responsible for our install and service contracts.
  • You will maintain a high level of customer service and answer contractual queries.
  • Managing and processing orders.
  • Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
  • Processing data for new orders and order modifications.
  • Create billing invoices and credit notes.
  • Completing commercial correspondence and supporting project managers with order related matters.
  • Communicating verbally and in writing in French & English.
  • Be the first point of contact for contractual questions from our customers.
  • Checking contracts and approvals in our CRM tool.
  • Support and manage dispute resolution.
  • Maintaining the master data of our customers.
  • Communicating proactively with clients.

FAQs

What is the job title for this position?

The job title is Billing & Order Entry Graduate with French.

Where is the job located?

The job is located in Bratislava, Slovakia.

What qualifications are required for this position?

A degree in Business Administration, Finance, or finance-related subjects is required.

Is fluency in any specific languages necessary for this role?

Yes, fluency in English and French is required.

Will I receive training when I start the job?

Yes, you will be provided with full training and mentoring to ensure your success.

Is there a sign-on bonus for this position?

Yes, there is a €3000 sign-on bonus.

Does the company offer any housing support for relocating employees?

Yes, the company provides financial support towards the cost of housing when relocating to Slovakia.

What kind of tasks will I be responsible for in this role?

You will manage and process orders, create billing invoices and credit notes, and support project managers with order-related matters, among other contract administrative tasks.

Are there opportunities for career development in this position?

Yes, the role offers unique insights into how the business operates and provides opportunities to work with various departments.

What benefits does the company offer besides the salary?

The company offers meal vouchers, a recreation allowance, retail discounts, and a flexible benefits program that allows customization from a selection of products and services.

Is previous work experience necessary for this position?

While it's preferred to have previous internship or work experience in relevant areas such as finance, administration, or customer service, it is not strictly necessary.

What is the work culture like at the Bratislava Business Centre?

The work culture is flexible, allowing a combination of office and home working in an international environment.

How is the public transport connectivity in Bratislava?

Bratislava has excellent public transport connectivity and is a great hub for international travel by air or by coach.

Can I expect to communicate with customers in both French and English?

Yes, you will be required to communicate verbally and in writing in both French and English.

What is the size of the team I will be working with?

You will be part of a larger team at the Bratislava Business Centre, which has over 1000 employees across various departments.

Is there a probation period associated with this job?

The job description does not specify a probation period, but it is common for roles to have one. Please confirm with HR for more details.

Johnson Controls

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.