Business Admin Apprentice E-Rostering

Worcestershire Acute Hospitals NHS Trust

Sep 2

Applications are closed

Internship
Full-time
Off-cycle Internship
Birmingham, +2

Requirements

1. Inputting information into HealthRoster and ESR as required ensuing high degrees of accuracy.
2. To work closely with the E-Roster team, helping staff with general E-Roster queries.
3. To answer the telephone and deal with queries/requests, taking detailed messages for team members.
4. To monitor the group email addresses and issue/reset passwords for Employee Online access, and to update user accounts as required.
5. To work with the E-Rostering team to assist with data cleanse issues on Health Roster or related system.
6. To work with the wider Workforce Team on ESR or related systems.
7. To input data in the appropriate database, producing reports and spreadsheets.
8. To support with the administration of E-Roster training and subsequent records.
9. To assist in arranging meetings and training sessions, including associated arrangements and booking rooms.
10. To undertaken photocopying and scanning for team members.
11. To assist in the maintenance of departmental records including archiving and scanning.
12. To provide administration and clerical support to the E-Rostering and Workforce Information teams, in the delivery of HR functions and services.
To provide administrative cover to other departments managed by the Head of Workforce systems when necessary, e.g. Workforce Payroll or Workforce Systems teams.

Responsibilities

Inputting information into HealthRoster and ESR as required ensuing high degrees of accuracy.
To work closely with the E-Roster team, helping staff with general E-Roster queries.
To answer the telephone and deal with queries/requests, taking detailed messages for team members.
To monitor the group email addresses and issue/reset passwords for Employee Online access, and to update user accounts as required.
To work with the E-Rostering team to assist with data cleanse issues on Health Roster or related system.
To work with the wider Workforce Team on ESR or related systems.
To input data in the appropriate database, producing reports and spreadsheets.
To support with the administration of E-Roster training and subsequent records.
To assist in arranging meetings and training sessions, including associated arrangements and booking rooms.
To undertaken photocopying and scanning for team members.
To assist in the maintenance of departmental records including archiving and scanning.
To provide administration and clerical support to the E-Rostering and Workforce Information teams, in the delivery of HR functions and services.
To provide administrative cover to other departments managed by the Head of Workforce systems when necessary, e.g. Workforce Payroll or Workforce Systems teams.

FAQs

What software will I be working with in this role?

In this role, you will be working primarily with HealthRoster and ESR (Electronic Staff Record) systems.

What kind of queries will I be assisting with?

You will be helping staff with general E-Roster queries and responding to telephone inquiries.

Will I be responsible for managing email communications?

Yes, you will monitor group email addresses and handle password resets for Employee Online access, as well as update user accounts.

Is there any data management involved in this position?

Yes, you will assist with data cleanse issues on HealthRoster and input data into various databases, as well as produce reports and spreadsheets.

Will I be involved in training activities?

Yes, you will support the administration of E-Roster training and maintain related records.

Is there a need to arrange meetings or training sessions?

Yes, you will assist in arranging meetings and training sessions, including booking rooms and handling associated logistics.

What other administrative tasks will I be expected to perform?

You will undertake tasks such as photocopying, scanning, maintaining departmental records, and providing clerical support to the E-Rostering and Workforce Information teams.

Will I be working with other departments?

Yes, you may provide administrative cover for other departments managed by the Head of Workforce systems, such as Workforce Payroll or Workforce Systems teams.

What is the focus of this apprenticeship?

The focus of this apprenticeship is to develop your skills in business administration within the context of E-Rostering and workforce management processes.

Worcestershire Acute Hospitals NHS Trust

We run the Alexandra Hospital in Redditch; Kidderminster Hospital & Treatment Centre and Worcestershire Royal Hospital.

Science & Healthcare

Industry

5001-10,000

Employees

2000

Founded Year

Mission & Purpose

Worcestershire Acute NHS Trust provides a comprehensive range of healthcare services across Worcestershire, including emergency care, surgery, and outpatient services. Their ultimate mission is to deliver high-quality, compassionate care to all patients, ensuring safety and improving health outcomes. Their purpose is to support the health and well-being of their community through dedicated service, innovation, and continuous improvement in patient care.

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