FAQs
What is the main focus of the Business Analyst Intern position at Samsung Electronics America?
The main focus of the position is to build and optimize Samsung's service network, including recruiting and managing strategic partners to ensure efficient and high-quality customer service across various product lines.
What academic background is preferred for applicants applying for this internship?
Preferred majors for applicants include Business, Statistics, Industrial Engineering, or similar areas of study.
What skills are required for this internship?
Required skills include exceptional proficiency in Microsoft Office (particularly Project, PowerPoint, and Word), data analysis tools like Excel, business intelligence platforms like Tableau or BI, excellent verbal and written communication skills, and strong analytic skills.
Will the intern be involved in data analysis?
Yes, the intern will analyze service network data to identify coverage gaps and service quality issues, as well as develop strategies to improve overall service network performance.
What qualities are expected from applicants for this internship?
Applicants should be self-directed, self-motivated, results-oriented, and able to effectively engage with and facilitate collaboration with diverse groups and stakeholders.
Is there an emphasis on diversity and inclusion in Samsung's hiring practices?
Yes, Samsung is committed to employing a diverse workforce and aims to create an inclusive culture where everyone belongs and has equal opportunities.
What type of projects can interns expect to work on?
Interns can expect to work on projects related to expanding the branded engineer program, analyzing service network data, and assisting with the onboarding of new service partners.
Is there a focus on environmental impact in Samsung's operations?
Yes, Samsung Electronics America is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
What accommodations are available during the application process for individuals with disabilities?
Samsung provides reasonable accommodations for qualified individuals with disabilities during the job application process. Interested individuals can contact the Reasonable Accommodation Team for assistance.
How can applicants inquire about the internship?
Applicants can inquire about the internship by contacting the appropriate channels mentioned in the job description for general employment inquiries, aside from accommodation requests.