You must have a high school diploma or GED, and experience in a contact center is preferred.

You will support reports and administrative tasks, enhance customer service, assist in planning, and build relationships with stakeholders while managing special projects.

Government & Politics

People, HR & Administration

United States

Washington

The U.S. House of Representatives is one of the two chambers of the United States Congress, the legislative branch of the federal government. Comprising 435 members who represent districts from each state, its primary purpose is to draft, debate, and pass laws. The House's ultimate mission is to serve the American people by creating legislation that addresses national issues, ensures justice, and promotes general welfare. It functions as a crucial component of the democratic process, providing representation for the population in federal governance.

Government

U.S. House of Representatives

<div><div><h2 class="jobSectionHeader"><b>Duties</b></h2>
 <p></p><p><b>Job Summary</b></p>
<p>The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, childcare, food and vending, procurement, logistics and administrative counsel.</p>
<p>This position is in the Immediate Office (Capitol Service Center), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House), serving as an Intern and is appointed on a temporary basis for a period not to exceed 120 days. The Intern will be provided a structured educational opportunity through exposure to the business operations of the U.S. House of Representatives. The Intern will have the opportunity to rotate through different assignments to gain real life experience for their degree, certification, or professional development.
</p><ul><li>paid at an annual rate of at $36,469 which is roughly $3,039 per month and not to exceed 120 days</li></ul>
<p>**The CAO standard business hours are 8:30 a.m.- 5:30 p.m. Monday through Friday. This is a full-time, 40-hour-per-week internship that will require onsite attendance in Washington, D.C.</p>
<p><b>Primary Duties/Responsibilities</b></p>
<ul><li>Provides support for various reports and other administrative tasks; provides timely</li><li>
information for management, stakeholders, and customers.</li><li>
Works with management in helping the office deliver passionate and professional customers</li><li>
service.</li><li>
Participates in routine planning activities related to the work at hand and assists with the</li><li>
development of timelines or planning documents.</li><li>
Able to develop effective relationships with internal and external solutions delivery partners</li><li>
to achieve strategic and customer solution goals.</li><li>
Have skills in customer service, consultation, and outreach.
</li><li>Performs other official duties and special projects assigned.</li></ul>
</div><p></p><div>
<h2 class="jobSectionHeader"><b>Requirements</b></h2>
<h3 class="jobSectionHeader"><b>Conditions of Employment</b></h3>
<ul><li>USAJobs Conditions of Employment</li>
</ul><div><h3 class="jobSectionHeader"><b>Qualifications</b></h3>
<div><p><b>Qualifications</b></p>
<ul><li>High school diploma or GED required.</li><li>
Experience working within a contact center environment preferred.</li></ul>
</div></div><div><ul><li><p>Benefits</p>
<div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p>
</div></div></li></ul></div></div><div><h2 class="jobSectionHeader"><b>How You Will Be Evaluated</b></h2>
<div><p>You will be evaluated for this job based on how well you meet the qualifications above.</p>
<p>You will be evaluated using a structured interview process.
</p></div></div><div><ul><li><p>Benefits</p>
<div>
<p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
</p><p></p><div><p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p>
</div></div></li><li><p>Required Documents</p>
<div><p>As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.</p>
<p>Resume
</p><div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
</p></div></div></li><li><p>How to Apply</p>
<div><div><p>Qualified candidates please submit your resume online by following the instructions in this link.</p>
</div><div><h3 class="jobSectionHeader"><b>Agency contact information</b></h3>
<div>CAO Human Resources
</div><div><div><div><div>Phone</div>
<div>202-225-2926
</div></div><div><div>Address</div>
<div><div><i>CAO</i><br>
<i>441 2nd St</i><br>
<i>Washington, DC 20515</i><br>
<i>
</i></div></div></div></div></div></div><h3 class="jobSectionHeader"><b>Next steps</b></h3>
<div><p>Qualified Candidates will be contacted directly.
</p></div></div></li><li><p>Fair and Transparent</p>
<div><p>The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
</p><ul><li>Criminal history inquiries
</li><li>Equal Employment Opportunity (EEO) Policy
</li><li>Financial suitability
</li><li>New employee probationary period
</li><li>Privacy Act
</li><li>Reasonable accommodation policy
</li><li>Selective Service
</li><li>Signature and false statements
</li><li>Social security number request
</li></ul></div></li></ul></div><div>
<h2 class="jobSectionHeader"><b>Required Documents</b></h2>
<div><p>Resume
</p><div><h3 class="jobSectionHeader"><b>If you are relying on your education to meet qualification requirements:
</b></h3><p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
</p><p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p></div></div></div></div>
<br><div>Help
<h2 class="jobSectionHeader"><b>This job is open to</b></h2>
<div></div><ul><li><div><div>The public</div>
<p>U.S. Citizens, Nationals or those who owe allegiance to the U.S.</p>
</div></li></ul><div><h3 class="jobSectionHeader"><b>Clarification from the agency</b></h3>
<p>Open to the public</p></div></div>

Duties
 Job Summary
The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, childcare, food and vending, procurement, logistics and administrative counsel.
This position is in the Immediate Office (Capitol Service Center), Office of the Chief Administrative Officer (CAO), U.S. House of Representatives (House), serving as an Intern and is appointed on a temporary basis for a period not to exceed 120 days. The Intern will be provided a structured educational opportunity through exposure to the business operations of the U.S. House of Representatives. The Intern will have the opportunity to rotate through different assignments to gain real life experience for their degree, certification, or professional development.
paid at an annual rate of at $36,469 which is roughly $3,039 per month and not to exceed 120 days
**The CAO standard business hours are 8:30 a.m.- 5:30 p.m. Monday through Friday. This is a full-time, 40-hour-per-week internship that will require onsite attendance in Washington, D.C.
Primary Duties/Responsibilities
Provides support for various reports and other administrative tasks; provides timely
information for management, stakeholders, and customers.
Works with management in helping the office deliver passionate and professional customers
service.
Participates in routine planning activities related to the work at hand and assists with the
development of timelines or planning documents.
Able to develop effective relationships with internal and external solutions delivery partners
to achieve strategic and customer solution goals.
Have skills in customer service, consultation, and outreach.
Performs other official duties and special projects assigned.

Requirements
Conditions of Employment
USAJobs Conditions of Employment
Qualifications
Qualifications
High school diploma or GED required.
Experience working within a contact center environment preferred.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated using a structured interview process.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Qualified candidates please submit your resume online by following the instructions in this link.
Agency contact information
CAO Human Resources
Phone
202-225-2926
Address
CAO
441 2nd St
Washington, DC 20515

Next steps
Qualified Candidates will be contacted directly.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity (EEO) Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request

Required Documents
Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to the public

Capitol Service Center Intern, Summer

Requirements

Responsibilities

FAQs

What is the duration of the Capitol Service Center Intern position?

What are the working hours for this internship?

Is the internship paid?

What are the primary responsibilities of the Intern?

What qualifications are required for this position?

How will candidates be evaluated for this internship?

What documents are required to apply for this position?

Are there any benefits associated with this internship?

Who can apply for this internship?

What is the location of the internship?

U.S. House of Representatives

Mission & Purpose