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Client Experience Summer Internship - DJI

Applications are closed

  • Internship
    Full-time
    Starts on Jun 02
    Summer Internship
  • Business, Operations & Strategy
  • New York City

Requirements

  • Pursuing Bachelor's Degree in Finance, Economics or equivalent completed no later than May 2025
  • Interest in Financial Services
  • An independent self-starter, ability to work individually and within a team
  • Strong writing skills; must be able to communicate complex concepts in writing
  • Strong troubleshooting and multi-tasking skills, and the desire to thrive in a fast paced environment
  • Detail oriented and organized, with good time management skills
  • Comfortable presenting and training clients in both one-on-one and group settings
  • Be comfortable going into the office at least 2 times a week

Responsibilities

  • As a Client Service specialist, you would be part of a dynamic Global team, working collaboratively with a wide cross section of teams within S&P DJI including index production, sales, product management, marketing, and technology, providing you with a broad foundation in both indexing and S&P Dow Jones Indices’ unique business model.
  • Working with subject matter experts on complex queries and troubleshooting client issues.
  • Working across a diverse set of cross-functional client teams including marketing, legal, operations, portfolio management, and product development and to understand and address unique client needs.
  • Drawing insights from client interactions and communicating them effectively to appropriate internal teams in order to enhance the overall client experience.
  • Speaking competently on S&P DJI and iBoxx products and services.
  • Prioritize inquires, multi-task and thrive in a global team environment.

Finance
Industry
10,001+
Employees

Mission & Purpose

S&P Global (NYSE: SPGI) provides essential intelligence. We enable governments, businesses and individuals with the right data, expertise and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through sustainability and energy transition across supply chains, we unlock new opportunities, solve challenges and accelerate progress for the world. We are widely sought after by many of the world’s leading organizations to provide credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help the world’s leading organizations plan for tomorrow, today. For more information, visit www.spglobal.com. Our divisions include: – S&P Global Market Intelligence partners with customers to broaden their perspective and operate with confidence by bringing them leading data sources and technologies that embed insight in their daily work. – S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities. – S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets. – S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility. – S&P Dow Jones Indices provides iconic and innovative index solutions, bringing transparency to global capital markets. – S&P Global Engineering Solutions solves for tomorrow’s challenges today by transforming workflows and end-user experiences with data, insights and technology.