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Co-Op, Airport Customer Service, Cargo, and Clean Project Management (Fall 2024)

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Delta Air Lines

Mar 11

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
    Customer Relations
  • Atlanta

Requirements

  • Undergraduate students in pursuit of a bachelor’s degree in industrial engineering, Business Administration, Analytics, Statistics, Economics, Aviation management, or similar in a 4-year degree program
  • Must be available for three (3) alternating semesters
  • Must be enrolled in an accredited college or university while participating in the program
  • Must be able to present themselves professionally and effectively communicate with various levels of leadership
  • Team oriented and supportive of continuous improvement methodologies
  • Strong organizational, project management, and verbal/written communication skills
  • Proficiency in Microsoft Office Suite, including Excel and PowerPoint
  • Proficiency in basic data analytics
  • Willingness/ability to learn new skills
  • Embraces diverse people, thinking and styles.
  • Consistently makes safety and security, of self and others, the priority.
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.
  • What Will Give You A Competitive Edge (Preferred Qualifications):
  • Ability to digest large amounts of data and information and succinctly explain what can be learned from the data and how it can support decision making
  • Comfortable working in group and individual settings
  • Track record of seeking leadership roles including student and community organizations
  • Ability to develop effective presentations that help explain the background, analysis, results, and recommendations to leaders in an efficient and effective manner
  • Desire to learn leadership techniques and best practices in problem solving and conflict resolution to enable innovation and progress on difficult to solve challenges of our customers
  • Desire to learn more about the airline industry and interest in Delta as a company

Responsibilities

  • Measure and analyze current performance
  • Implement project management skills and practices
  • Work across business units with various stakeholders in a professional setting
  • Provide process engineering and/or internal consulting services
  • Participate in data collection efforts for projects that impact cross-functional departments
  • Identify and implement improvements to existing processes to increase efficiency, productivity, and performance
  • Recommend ideas for new ways to provide optimal customer service and evaluate impact of proposed operational changes
  • Students joining the Co-Op Program with Airport Customer Service (ACS) will work in one of these three teams:
  • Airport Customer Service (ACS)
  • Cargo (CGO)
  • Global Clean

Delta Air Lines

Keep Climbing

Transportation
Industry
10,001+
Employees
1925
Founded Year

Mission & Purpose

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

Benefits

  • Travel & Perks

    Employees and eligible travel partners can explore amazing destinations anywhere Delta flies through our worldwide pass travel privileges, discounted Delta Vacations perks and reduced fares on other airlines.

  • Compensation & Benefits

    We are proud to offer our employees an appealing total compensation and benefits package including competitive base pay, profit sharing, 401(k) contributions and health and wellbeing programs.

  • Growth & Development

    Delta is a great place to develop, both personally and professionally. We offer employees both upward and global mobility, access to business resource groups, online learning, mentorship programs and more!

  • Transparent Leadership

    Our leaders provide frequent and candid updates on the state of the business through town halls, quarterly earnings calls, Leadership Engagement Series and our CEO’s social media feeds.

  • Delta Wellbeing

    Employees are encouraged to put their health and wellbeing first. Our Delta Wellbeing program provides holistic resources to support physical and mental health, financial resiliency and work/life responsibilities.

  • Safety

    At Delta, the safety of our people, as well as our customers, is our most important priority. We foster a proactive safety culture where everyone is accountable and empowered to act.