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Co-Op, Operations Analytics (Fall, 2024)

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Delta Air Lines

1mo ago

🚀 Off-cycle Internship


AI generated summary

  • You must be an enrolled undergraduate student pursuing a Bachelor’s degree in relevant fields, available for three alternating semesters, team-oriented, organized, proficient in data analysis, and prioritize safety and security. Be 18+ with US work authorization.
  • You will analyze operational data, track performance metrics, identify optimization opportunities, and provide recommendations to improve Delta Air Lines' various departments and functions.

Off-cycle Internship

Data, Software EngineeringAtlanta


  • Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements. Supporting medical or religious documentation will be required where applicable.


  • Students must be able to complete the below schedule while actively enrolled in school:
  • Fall 2024
  • Summer 2025
  • Spring 2026
  • Undergraduate students in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program
  • Must be available for three alternating semesters
  • Candidate is team oriented and highly supportive of continuous improvement methodologies
  • Strong organizational, project management, and verbal/written communication skills are essential
  • Proficiency in Microsoft Office Suite and data analysis
  • Proficiency in BRIO or similar database query tool knowledge and Macro programming is strongly preferred
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.

Education requirements


Area of Responsibilities

Software Engineering


  • Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:
  • Competitive Analysis & Schedule Support (CASS) - Optimize aircraft schedule to maintain peak on-time performance
  • Corporate Safety, Security & Compliance (CSSC) - Support the safe and secure operation of the airline
  • Crew - Pilot and Flight Attendant operations and performance efficiency
  • Delta Connection (DC) - Support end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines
  • Flight Operations (FOP) - Aircraft and gate to gate operations and performance
  • In Flight Services (IFS) - Customer onboard experience and catering operations and performance
  • Operations & Customer Center (OCC) - On-time flight metrics
  • Technical Operations (TOP) - Maintenance operations
  • Though individual responsibilities will vary by function, some examples are given below:
  • Measure current operational performance and/or customer satisfaction
  • Identify optimization opportunities to reduce injuries and security line wait times
  • Research, analyze and interpret operational data
  • Develop new reports and dashboards and automate existing ones
  • Perform reliability/root-cause analysis for parts and maintenance
  • Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
  • Seek operational improvements to reduce aircraft taxi time and flight time
  • Maintain, run and improve staffing models to support airport operations
  • Provide strategic and operational support and develop performance metrics and goals
  • Develop success factors and statistical evaluations of new procedures and systems


Work type

Full time

Work mode