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Internship

• Starts Sep 8

Co-op. Research Operations Analyst, Fall 2024

🚀 Off-cycle Internship

Brampton

AI generated summary

  • You need a relevant degree, analytical mindset, attention to detail, Excel and PowerPoint skills, and a love for understanding consumer behavior. Creativity is a plus. Join us at Loblaw for a Co-op. Research Operations Analyst role!
  • You will be responsible for administering the research panel, analyzing data, supporting project development, exploring innovative methods, maintaining relationships, promoting insights, creating reports, and updating process documents.

Off-cycle Internship

Research & Development, DataBrampton

Description

  • The Research Operations Analyst would be part of the Customer Centre of Excellence (CCOE) team that has a mandate to know our customers better than anyone and to create a customer-centric culture within Loblaw Companies Limited. Our mission is to guide and inform the company on designing and building high-quality human-centered experiences.
  • In this role, you will support the Research Operations team through the logistical and operational elements of projects. With guidance, you will assist with the day-to-day operations of various programs and research projects. In this role, you will be exposed to a diverse range of projects that reflect the products and services that Loblaw offers its customers.
  • Being part of the broader CCOE team, we value learning from one another — we’re looking for those who are just as excited about collaborating with team members with diverse skill sets.

Requirements

  • Business, marketing, market research, psychology, (or related discipline) program
  • Keen interest in understanding consumer behavior and building a career in consumer insights
  • Strong analytical skills, with a passion for finding the trends in data and identifying key nuggets of insights
  • Strong detail orientation and project management skills are a must for this role
  • Superior PowerPoint skills
  • Superior Excel skills
  • Excellent communication and organizational skills
  • Creativity and content creation is an asset
  • Skills Developed/Learned on the Job:
  • Project management
  • Organization / Process skills
  • Excel and data analysis skills
  • Panel Management
  • Insights Repository Management

Education requirements

Currently Studying

Area of Responsibilities

Research & Development
Data

Responsibilities

  • Administration of proprietary research panel (create engagement content, ongoing data analysis, points adjudication, supporting internal and external partners to ensure seamless completion of research projects, tracking members comments or complaints, creating emails, support as needed)
  • Support the development of project plans by assisting in creating timelines, defining deliverables, and allocating resources.
  • Explore the use of innovative research methods to deliver more meaningful, actionable information and recommendations to the business.
  • Manage relationships internally and externally with the coordination of research projects and maintaining our insights repository
  • Identify and promote critical insights in our internal insights repository
  • Create PowerPoint reports of research findings
  • Keep process documents updated of changes, report changes to team.

Details

Work type

Full time

Work mode

hybrid

Start date

Sep 8, 2024

Location

Brampton