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Consumer Experience Master's Intern

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Kaiser Permanente

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Consulting
    Research & Development
  • Oakland
    Remote

AI generated summary

  • You must be pursuing or recently completed a graduate degree, have a strong GPA, excel in data analytics, possess MS Office skills, and demonstrate excellent communication and problem-solving abilities.
  • You will contribute to projects, develop reports, manage tasks, learn new applications, shadow different teams, and perform additional duties as needed to support business objectives.

Requirements

  • Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year.
  • Bachelors degree required.
  • Aptitude to perform data and process analytics and formulating solutions.
  • Working knowledge of MS Word, Excel, PowerPoint.
  • 3.0 GPA or above
  • Advanced analytical and problem-solving skills
  • Proven ability to build effective working relationships as well as strong interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to learn quickly and experience producing high quality work in short periods of time.

Responsibilities

  • Contributing to a designated project or initiative to meet a KP business objective.
  • Report development and analytics.
  • Project management - planning, execution, and measurement.
  • Learning new applications needed to complete assignments or support the execution of business objectives.
  • Job shadowing in other functional areas.
  • Performing additional duties as required.

FAQs

Is the internship position remote?

Yes, this role is scheduled to be 100% remote.

Are there specific states where interns must reside to be eligible for this position?

Yes, finalists must reside in one of the following states to be eligible: CA, OR, WA, HI, CO, GA, MD, VA, CT, DC, or IL.

What is the duration of the internship?

This internship is part of the 2025 Summer Internship Program.

What kind of projects will interns be working on?

Interns will support the National CX team by conducting literature reviews, performing qualitative user research, and refining healthcare journey archetypes.

What are the target majors for applicants?

Target majors include Business Administration, Human Resources, Liberal Arts, Public Health, Healthcare Administration, and Public Relations and Communications.

What skills are preferred for this internship?

Preferred skills include advanced analytical and problem-solving abilities, excellent communication skills, and the aptitude for data and process analytics.

What is the expected work schedule for this internship?

The expected work schedule is full-time with hours from 08:00 AM to 05:00 PM, Monday through Friday.

Are there any educational qualifications required for this internship?

Yes, candidates must be pursuing a graduate degree or have completed a graduate program from an accredited university within the last year, along with a bachelor's degree.

Is there any specific GPA requirement for applicants?

Yes, a GPA of 3.0 or above is preferred.

Will interns have opportunities to shadow other functional areas?

Yes, job shadowing in other functional areas is part of the internship responsibilities.

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Kaiser Permanente

Science & Healthcare
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

We are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. k-p.li/aboutKP As the nation’s leading not-for-profit health plan, we proudly serve 12.7 million members from 600+ locations in 8 states and Washington, D.C. Together, our 200,000+ employees and physicians work as one to positively impact the lives of our members, employees, and communities. Come drive quality, inspire excellence, and create change for the better. Bring your talents to Kaiser Permanente, and see your visionary ideas make a difference in the lives of others. This is your opportunity to shape the future of health care. Be essential. *Disclaimer: Please do not include any medical, personal or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members.