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Cooling Customer Engineer Intern

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Vertiv

Feb 17

  • Internship
    Full-time
    Off-cycle Internship
  • Engineering
    Facilities Management
  • Westerville

AI generated summary

  • You need a high school diploma, HVAC certification pursuit, basic electrical knowledge, strong communication and troubleshooting skills, reliability, and the ability to lift 50-75 pounds.
  • You will complete assigned tasks under supervision, ensure safety compliance, report incidents, maintain property, and deliver exceptional customer experiences while adhering to company guidelines.

Requirements

  • High School Diploma or G.E.D. equivalent
  • Must be pursuing an HVAC – Certificate Program degree or equivalent experience in the field.
  • Basic electrical knowledge
  • Professional
  • Reliable
  • Team Player
  • Ability to summarize and report all work related tasks performed
  • Strong skill sets:
  • Communication skills
  • Customer service skills
  • Troubleshooting skills
  • Safety procedures
  • Organizational and planning skills
  • Computer skills
  • Mechanical aptitude
  • Travel is required
  • Valid driver’s license
  • Must be at least 18 years old
  • While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.
  • Extreme cold (below 32*)
  • Extreme heat (above 100*)
  • Noise Level (Medium / High need to shout to be heard)
  • Working around moving machinery (fork-lifts, tractors)
  • Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
  • Work outdoors (no effective protection from weather)

Responsibilities

  • Rely on direction to accomplish goals
  • Perform a number of work-related tasks
  • Capable of working under direct supervision or independently based upon training
  • Operate in a safe manner in accordance with published safety guidelines
  • Must wear appropriate PPE as per company guidelines and accordance with job duties
  • Adhere to work hours policy guidelines – “14 hours rule”
  • Report all work related accidents or injuries within 24 hours to the appropriate personnel.
  • Provide accurate and timely reporting according to company guidelines
  • Maintain company property according to company policies
  • Strive to provide all customers an ABOVE AND BEYOND customer experience
  • Understand and comply with company startup/escalation processes and procedures

FAQs

What is the primary role of a Cooling Customer Engineer Intern at Vertiv?

The primary role of a Cooling Customer Engineer Intern is to assist in the installation, commissioning, and servicing of Liebert Air products, while maintaining excellent rapport with customers and co-workers, and effective communication with management.

Is a college degree required for this internship?

No, a High School Diploma or GED is required, and candidates should be pursuing an HVAC Certificate Program degree or have equivalent experience in the field.

What kind of technical knowledge is needed for this position?

Basic electrical knowledge and a strong mechanical aptitude are required for the Cooling Customer Engineer Intern position.

What are the working conditions involved in this job?

Travel is required, and the job may involve working in extreme temperatures, around moving machinery, and outdoors. Protective equipment may also be required.

What are the physical demands of the Cooling Customer Engineer Intern role?

The role involves standing, walking, using hands and fingers, climbing, balancing, as well as lifting up to 50 pounds frequently and occasionally up to 75 pounds.

Are there opportunities for technical training?

Yes, Vertiv offers technical training in state-of-the-art training facilities, emphasizing immersive and hands-on learning.

What kind of support does Vertiv provide for employees' health and safety?

Vertiv has published safety guidelines, requires appropriate personal protective equipment (PPE), and encourages reporting of work-related accidents or injuries within 24 hours.

Is customer satisfaction a key focus for the role?

Yes, the Cooling Customer Engineer Intern is expected to strive to provide an above-and-beyond customer experience.

What qualifications are preferred for this internship?

Candidates should exhibit professionalism, reliability, teamwork skills, and have strong communication, customer service, troubleshooting, organizational, and computer skills.

How does Vertiv promote a work-life balance for its employees?

Vertiv is committed to promoting a strong work/life balance as part of its company culture.

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Vertiv

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Vertiv specialises in providing critical infrastructure and continuity solutions for data centres, communication networks, and commercial and industrial environments. Their ultimate mission is to deliver innovative, reliable, and sustainable solutions that ensure the continuous operation and efficiency of their clients' vital systems. The company's purpose is to enhance the performance and resilience of technology infrastructures by offering a comprehensive range of products and services, including uninterruptible power supplies (UPS), thermal management systems, and IT management solutions.