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Credit Operations Intern - Raleigh

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  • Internship
    Full-time
    Summer Internship
  • Banking & Finance
  • Raleigh

Requirements

  • High School Diploma or GED and 1 year of experience
  • Currently enrolled at an accredited collegiate institution (during the time of the summer program)
  • Ability to work 40 hours per week during the duration of the program
  • Preferred Qualifications:
  • 3.0 minimum GPA
  • Strong desire to learn and grow
  • Possess a positive attitude, naturally curious and enjoys collaborating with others
  • Strong verbal and written communication skills
  • Critical thinking skills
  • Ability to multitask
  • Ability to adapt and adjust priorities based on business needs
  • Ability to take direction and absorb information quickly
  • Pursuing a degree in Business with a concentration in Information Systems or similar
  • Experience with SQL, JavaScript, Python, or other similar coding language

Responsibilities

  • Meet with business units to discuss process pain points and system change needs. Analyze data and system logic to present solutions that will effectively meet the business needs.
  • Collaborate with technical teams to translate business needs into system requirements and conduct testing on new development.
  • Assist in the change management process by communicating process changes to leaders in departments across the bank through system demos, notification emails, and training documentation.
  • Be part of a dynamic team with interesting projects. Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.
  • Attend professional development sessions, informational sessions, networking and community service events.
  • Have a dedicated manager and program manager to help you navigate the bank and the internship program.
  • Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
  • Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship

Finance
Industry
10,001+
Employees
1898
Founded Year

Mission & Purpose

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Founded in 1898 and headquartered in Raleigh, N.C., First Citizens is the largest family-controlled bank in the United States, providing a unique legacy of strength, stability and long-term thinking that has spanned generations. We offer an array of general banking services including a network of 500-plus branches in 23 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $215 billion in assets.

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