FAQs
What are the minimum qualifications required for the Customer Growth Associate position?
The minimum qualifications include a bachelor's degree or equivalent practical experience, experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or a related field, and the ability to communicate fluently in English and German.
Are there any preferred qualifications for the role?
Yes, preferred qualifications include experience with Google Ads and online advertising, familiarity with managing a portfolio and working against assigned customer goals, strategic thinking ability, excellent communication and problem-solving skills, and an interest in sales and technology, particularly in helping businesses grow online.
What type of companies will I be working with as a Customer Growth Associate?
You will be working with small-sized companies in Germany that have expansion potential across various verticals and business models.
What will be my main responsibilities in this role?
Your main responsibilities will include building relationships with key customer decision-makers, managing accounts to identify growth opportunities, conducting phone consultations, driving customer relationship growth activities, and participating in continuous training for professional development.
Does this position involve direct client interaction?
Yes, this position involves direct client interaction through regular phone consultations and business pitches to understand their goals and help promote Google advertising solutions.
Is there an opportunity for professional development in this role?
Yes, there is an opportunity for continuous training throughout the program to develop your professional and business skills.
Is this position open to applicants with disabilities?
Yes, Google is committed to equal employment opportunity for all individuals, including individuals with disabilities. Accommodations for applicants can be requested through the designated form.
What is the main goal of the Scaled team at Google Customer Solutions?
The main goal of the Scaled team is to grow small-sized companies in Germany by providing effective solutions and delivering excellent customer outcomes using Google’s industry-leading advertising solutions.
Does Google have a commitment to diversity and inclusion in its hiring practices?
Yes, Google is proud to be an equal opportunity workplace and is an affirmative action employer, committed to providing equal employment opportunities regardless of various factors such as race, gender, or disability.
Will I be required to work in a hybrid format?
Yes, the position may require a hybrid work format, which combines both remote and in-office work.