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Customer Information Management Intern, Spring 2025

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Data
  • Burbank

Requirements

  • Upbeat self-starter who takes initiative - able to balance multiple tasks and priorities
  • Strong proficiency in Microsoft Office (including PowerPoint)
  • Excellent project management skills, attention to detail, and interpersonal communication
  • Curiosity about improving guest experience through personalization and fair information practices
  • Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) before participation in the internship program OR have graduated from a college/university within 6 months at the time of application posting OR currently participating in a Disney College Program or Disney Internship
  • Currently enrolled or graduated within the past six months majoring in business, communications, technology, or a closely related field
  • Be at least 18 years of age
  • Possess unrestricted work authorization
  • Have not completed one year of continual employment on a Disney internship or program

Responsibilities

  • Review Disney business unit email promotions for brand and legal compliance
  • Coordinate with business unit partners on marketing and data quality initiatives
  • Develop and lead regular reporting and analytics on project critical metrics
  • Coordinate and maintain guideline documentation and update guest-facing privacy content
  • Research customer information practices and user experience of other online properties
  • Develop documentation and testing strategies for projects in development to improve guests’ online experience

FAQs

What is the duration of the internship?

The internship is a full-time, six-month commitment from January 2025 to June 2025.

Where is the internship located?

The internship is located in Burbank, CA.

What are the working hours for this internship?

Full availability is required to work approximately 40 hours per week for the duration of the internship.

What topics will the intern be involved with?

The intern will support data practices, policies, and capabilities related to customer information management, marketing personalization, and improving guest experiences.

Is this internship paid?

Yes, the pay rate for this internship is $22.00 per hour.

Are there any eligibility requirements for this internship?

Yes, candidates must be at least 18 years old, possess unrestricted work authorization, and have not completed one year of continual employment on a Disney internship or program.

What are the educational requirements for this position?

Candidates must be enrolled in an accredited college/university, have graduated within the past six months, or currently be participating in a Disney College Program or internship.

What skills are required for this internship?

Required skills include strong proficiency in Microsoft Office, excellent project management skills, attention to detail, and effective interpersonal communication.

Will prior knowledge of privacy issues or email marketing be beneficial?

Yes, familiarity with privacy issues, online registration, and email marketing is preferred but not required.

How can candidates learn more about the benefits provided?

Candidates can learn more about the benefits offered by visiting the provided link: https://jobs.disneycareers.com/benefits.

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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