FAQs
Is this internship a remote opportunity?
No, this internship is not a remote opportunity; it requires the ability to be onsite.
What is the duration of the internship?
The internship is set to begin in September 2024 and end in September 2025.
What qualifications are required to apply for this internship?
Applicants must be currently pursuing a bachelor's degree, ideally have two years of related customer experience, and possess experience using computer applications such as MS Outlook, Word, Excel, and PowerPoint.
Are there any requirements regarding language proficiency?
Yes, applicants should be native (or proficient) in English.
Can international students apply for this internship?
Applicants must be legally authorized to work in the United Kingdom and confirm UK citizenship or the right to work for a 12-month placement.
Is there a specific focus for the role of Customer Service Representative Intern?
Yes, the role focuses on providing high-level service to internal and external customers, maintaining meaningful business relationships, and driving customer satisfaction.
What are the communication expectations for this role?
The intern is expected to provide professional communication via phone and email to customers and internal support teams.
What skills are considered important for this position?
Excellent interpersonal skills and a strong professional presence are important for this position.
Will the internship fulfill any academic requirements?
Yes, this internship will fulfill a 12-month university placement within the curriculum.
Is prior customer service experience necessary for this role?
Two years of related customer experience is preferred but not essential.