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Internship

• Starts Jun 2

Customer Success Intern

🚀 Off-cycle Internship

London

⌛ Closed
Applications are closed

Off-cycle Internship

Sales & Business Development, Customer RelationsLondon

Description

  • As a Customer Success Intern, you will partner with Customer Success Managers, Sales and other departments to successfully retain and grow existing clients. The primary focus of this role is to shorten the time to adopt technology, increase ROI for your clients and maintain strong relationships. As a part of our Customer Success team, this role offers the potential to gain in-depth experience in the verification space within the advertising industry. Under the direction of your manager and the CS team, you will learn technical, communication and commercial skills.

Requirements

  • Strong analytical skills, with the ability to identify business issues, analyse data, draw conclusions, and develop actionable recommendations
  • Ability to learn quickly and grasp different processes and systems
  • Enthusiasm to work in a fast-paced and demanding environment
  • Ability to prepare clear and concise client communications
  • Exceptional organizational skills and precise attention to detail
  • Ability to work independently as well as part of a team

Education requirements

Currently Studying
Undergraduate

Area of Responsibilities

Sales & Business Development
Customer Relations

Responsibilities

  • Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners
  • Build a solid understanding of all IAS products and processes
  • Prepare regular reporting and data analysis of client activity, identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions
  • Create materials and deliverables that will be used to support and engage with clients
  • Communicate client needs and act as an internal advocate for owned clients
  • Adhere to IAS values at all times

Details

Work type

Full time

Work mode

office

Start date

Jun 2, 2024

Location

London