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Customer Success Intern

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Integral Ad Science

Feb 15

Applications are closed

  • Internship
    Full-time
    Starts on Jun 02
    Off-cycle Internship
  • Sales & Business Development
    Customer Relations
  • London

Requirements

  • Strong analytical skills, with the ability to identify business issues, analyse data, draw conclusions, and develop actionable recommendations
  • Ability to learn quickly and grasp different processes and systems
  • Enthusiasm to work in a fast-paced and demanding environment
  • Ability to prepare clear and concise client communications
  • Exceptional organizational skills and precise attention to detail
  • Ability to work independently as well as part of a team

Responsibilities

  • Understand the digital advertising ecosystem of advertisers, agencies, platforms, publishers, and media technology partners
  • Build a solid understanding of all IAS products and processes
  • Prepare regular reporting and data analysis of client activity, identify at-risk scenarios and work with internal/external stakeholders to build & enact solutions
  • Create materials and deliverables that will be used to support and engage with clients
  • Communicate client needs and act as an internal advocate for owned clients
  • Adhere to IAS values at all times

Integral Ad Science

Integral Ad Science is a global leader in digital media quality.

Marketing & Advertising
Industry
501-1000
Employees
2009
Founded Year

Mission & Purpose

Integral Ad Science (IAS) is a company that specializes in providing digital advertising verification and optimisation solutions. They offer a comprehensive suite of tools and technologies that enable advertisers and publishers to ensure the quality, safety, and effectiveness of their digital advertising campaigns. IAS's ultimate mission is to create a transparent and trustworthy digital advertising ecosystem by combating fraud, ensuring brand safety, and maximising ad viewability and effectiveness. Their purpose lies in providing advertisers and publishers with the data-driven insights and tools they need to make informed decisions, optimise their ad placements, and protect their brands from fraudulent and non-compliant activities. Through their innovative technology and partnerships, IAS aims to drive accountability, improve ad experiences, and foster a sustainable and reliable digital advertising environment for all stakeholders involved.

Culture & Values

  • We Innovate

    We build cool stuff. Innovation is at the core of what we do. We build products, deliver solutions, and generate ideas that provide valuable functions for our customers.

  • We are Accountable

    We hold ourselves and each other accountable for our conduct with teammates and our customers. We take full ownership for our deliverables.

  • We are One Team

    We value and rely on each other. We are inclusive. We show up for each other, and we act with empathy and consideration for the benefit of the team. None of us succeeds if our team doesn’t succeed. So, we never say “that’s not my job.” #WeAreOneTeam

  • We Do The Right Thing

    We value and rely on each other. We are inclusive. We show up for each other, and we act with empathy and consideration for the benefit of the team. None of us succeeds if our team doesn’t succeed. So, we never say “that’s not my job.” #WeAreOneTeam

  • We are Customer Obsessed

    We put the customer front and center of everything that we do. Our customers’ success is our success

  • We Have a Bias For Action

    Speed matters in business. We move at high velocity and we privilege risk-taking.

Benefits

  • Healthcare

    Comprehensive health insurance

  • Flexible PTO

    Take what you need, when you need it

  • Retirement

    401k match in the U.S., country-specific pension plans

  • Parental Leave

    Full maternity and paternity leave

  • Community

    Volunteer opportunities

  • Celebrating Team Players

    Peer-nominated awards

  • Meals and Snacks

    Stocked kitchens to fuel your day

  • Team Events

    Frequent happy hours, parties, and outings