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Data Analyst (Intern) - Samsung Product Management (Services)

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Samsung

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Data
    Business, Operations & Strategy
  • Plano
  • Quick Apply

AI generated summary

  • You should have a background in data analytics or business, experience with multi-dimensional data projects, familiarity with Tableau, and proficiency in Excel.
  • You will analyze and consolidate services data, create reports, develop dashboards, simplify insights, identify performance anomalies, and monitor customer behavior trends.

Requirements

  • Academic Major Preferred (Undergrad and Masters) Data analytics/science, Business core who experiences data analytics.
  • Previously worked on any project related to multi-dimensional data sets
  • Data tool experience preferred (i.e., Tableau)
  • Proficiency with Excel

Responsibilities

  • Consolidate services data from various sources to produce useful and actionable reports by turning data into insights, and communicate information to audiences within the organization
  • Become the in-house expert on metrics and benchmarks for all services
  • Simplify complex data into easy-to-comprehend analysis
  • Identify and communicate anomalies in performance along with proposed solutions
  • Create complex Excel models and reporting tools to enable timely and accurate service performance reporting and analysis
  • Publish daily, weekly, and monthly service performance reports
  • Develop reporting tools, including dashboards and visualizations, to explain services and business insights
  • Blend customer behavioral data to extract trends and responses at a customer cohort level

FAQs

What is the main goal of the Data Analyst Intern position at Samsung?

The main goal is to support the MX Services team in understanding consumer behaviors through data analysis in order to achieve high growth targets by 2026.

What are the primary responsibilities of the Data Analyst Intern?

The intern will consolidate services data, create actionable reports, simplify complex data, identify performance anomalies, develop reporting tools, and analyze customer behavioral data.

What qualifications are preferred for this internship?

Preferred qualifications include a major in data analytics/science or business, experience with multi-dimensional data sets, and proficiency in data tools like Tableau and Excel.

Will the intern have the opportunity to collaborate with international teams?

Yes, the intern will collaborate with various cross-functional teams both in the United States and Korea.

How often will performance reports be published?

The intern will publish daily, weekly, and monthly service performance reports.

What skills are essential for this internship position?

Essential skills include superior data analytics capabilities, proficiency with Excel, and the ability to create complex models and visualizations.

Is a background in customer behavior analysis necessary for this role?

While not explicitly required, experience in analyzing customer behavior data would be beneficial for the role.

Will the intern work independently or as part of a team?

The intern will primarily work as part of a team, collaborating with various cross-functional teams within the organization.

What type of reports will the intern be responsible for generating?

The intern will be responsible for generating actionable reports, dashboards, and performance reports that provide insights into service performance.

Is prior internship experience required for applicants?

Previous internship experience is not explicitly required, but experience related to data analytics is preferred.

Technology
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

Samsung is a multinational conglomerate with operations spanning various industries, including electronics, technology, and manufacturing. Their ultimate mission is to "Inspire the World, Create the Future" by developing innovative products and services that enhance people's lives and contribute to the advancement of society. Samsung's purpose is to provide cutting-edge technologies and solutions, from smartphones and televisions to home appliances and semiconductor manufacturing, to make people's lives more convenient, connected, and efficient in the UK and around the globe

Culture & Values

  • People

    Quite simply, a company is its people. At Samsung, we’re dedicated to giving our people a wealth of opportunities to reach their full potential.

  • Excellence

    Everything we do at Samsung is driven by an unyielding passion for excellence and an unfaltering commitment to develop the best products and services on the market

  • Change

    As we have done since our foundation, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.

  • Integrity

    Operating in an ethical way is the foundation of our business. Everything we do is guided by a moral compass that ensures fairness, respect for all stakeholders and complete transparency.

  • Co-prosperity

    Samsung is committed to becoming a socially and environmentally responsible corporate citizen in all of its communities worldwide