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Digital Merchandising Trainee

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Hermès

11d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You must be efficient, adaptable, detail-oriented, with luxury retail knowledge, strong interpersonal skills, analytical, organized, project coordination ability, and advanced Microsoft skills.
  • You will manage website operations, conduct daily checks, report issues, coordinate product launches, optimize visual merchandising, monitor stock, and support email campaigns and presentations.

Requirements

  • The ideal candidate will be efficient, able to work at pace and manage changing priorities whilst staying calm under pressure.
  • You will be moldable and a quick learner, able to pick up new systems easily and be very detailed orientated.
  • You will have a solid knowledge of the luxury retail industry and develop a deep understanding of the business in order to inform digital merchandising activities and H.com.
  • Team player, flexible, with good interpersonal skills
  • Analytical, structured and organised, with attention to detail
  • Able to prioritise and convey ideas in a concise and pedagogical way
  • Capable of coordinating projects with many counterparts
  • Service orientated and action action focused
  • Advanced knowledge of Microsoft (Outlook, Excel, Powerpoint)
  • At ease with IT systems in general

Responsibilities

  • This position reports to the Digital Merchandising Manager as part of the E-commerce team of Hermès GB based at Head Office. The main objective of the Digital Merchandising team is to animate the online offer and optimise the customer journey on H.com UK, in line with the global strategy: by developing the digital merchandising plan and localising key activities (content management, visual merchandising & performance marketing).
  • Support the general day-to-day running of the website and conduct daily site-checks on the website.
  • Report and follow up daily on bugs/correction requests (product content, navigation).
  • Align and ensure animation planning calendar is tied to key product pushes and launches.
  • Support managing content updates and preparing of emailing campaigns.
  • Support CRC and coordinate with Retail Merchandising (RM) for any product enquiries.
  • Optimise e-VM based on performance analysis: coordinate with Retail Merchandising (RM) for specific product activations & push, keeping the right balance between local best sellers and global e-VM guidelines.
  • Monitor stock levels of the bestsellers and coordinate with Retail Planning team for optimisation.
  • Support on the implementation of omnichannel services in collaboration with Retail/E-Ops and RM teams.
  • Support preparation of PowerPoint presentations when required.

FAQs

What is the job title for this position?

The job title is Digital Merchandising Trainee.

Where is this position located?

This position is located in London, specifically at Hinde Street.

What type of employment is being offered for this role?

This is a full-time position on a 12-month fixed-term contract.

What department will the Digital Merchandising Trainee work in?

The Digital Merchandising Trainee will work within the E-commerce team at Hermès GB.

Who does the Digital Merchandising Trainee report to?

The Digital Merchandising Trainee reports to the Digital Merchandising Manager.

What are some key responsibilities of this position?

Key responsibilities include supporting website management, conducting daily site-checks, reporting bugs, managing content updates, and optimizing e-visual merchandising based on performance analysis.

What skills are necessary for this role?

The ideal candidate should be efficient, analytical, organized, detail-oriented, a team player, and possess advanced knowledge of Microsoft Office applications.

Is prior experience in the luxury retail industry required?

Yes, a solid knowledge of the luxury retail industry is desired to inform digital merchandising activities.

Are there opportunities for personal and professional development in this role?

Yes, Hermès emphasizes a culture of continuous learning and sharing, which supports individual growth.

What is the overall work culture like at Hermès?

The work culture at Hermès is described as one of close relationships, humility, and a commitment to team success, with a strong emphasis on personal achievement benefiting the group.

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Hermès

Everyone is an artisan, Hermès is recruiting

Retail & Consumer Goods
Industry
10,001+
Employees
1837
Founded Year

Mission & Purpose

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.