DIGITAL TRAINING INTERN

Ralph Lauren

Aug 13

Applications are closed

Internship
Full-time
Placement Program
London

Requirements

Learning Needs Analysis: Demonstrate the ability to conduct Learning Needs Analysis and recommend appropriate solutions, challenging existing processes when necessary
Interdepartmental Collaboration: Exhibit expertise in presenting and collaborating with different departments, contributing to the development of strategies that meet multiple specifications
People Development: Showcase a passion for developing others, employing strategies such as encouragement, training, coaching, and imparting relevant knowledge and skills
Experience in a retail environment and exposure to a training role or a similar capacity
Excellent communication and influential skills, public speaking proficiency (if delivering training), motivation abilities, organizational skills, and strong customer service skills
Comprehensive computer skills, including proficiency in Microsoft Office tools such as MS Word, PowerPoint, Excel, Outlook, and other relevant software to be able to drive impactful training initiatives and contribute to the overall success of the organization

Responsibilities

Structured Onboarding: Support with the onboarding process for new hires through the implementation of a structured and engaging program, ensuring a smooth transition into the organisation
New Training Projects: Support with new projects within the training department
Unified Training Content: Ensure consistency in training content delivery across the digital commerce department, aligning with store offerings to maintain a high standard of training quality
Voice of Employee Integration: Collate and document training feedback and further needs as well as employee sentiment to support continuous improvement and the development of our employee voice which has a strong alliance to improving customer satisfaction and overall NPS.
Content Creation: Collaborate in the creation of comprehensive training content and materials for all digital commerce employees
Talent Identification and Tracking: Support the identifying of emerging talents and tracking the performance of individuals within the department
Confident Delivery: Maintain a confident and engaging delivery of new training content on a regular basis
Material Organization: Regularly review, maintain, and organize training materials to ensure accessibility and relevance
Progress Monitoring: Assist with administrating a robust system for tracking and monitoring training progress across the department, ensuring timely adjustments as needed
Gamification Strategies: Support the integration of gamification techniques to enhance engagement and participation in training activities
Brand Representation: Act as a representative of the brand, inspiring and motivating employees by sharing passion and enthusiasm for the company

FAQs

What is the duration of the Digital Training Intern position?

This is a 12-month fixed-term contract.

Where is the Digital Training Intern position located?

The position is located in London, United Kingdom.

What are the primary responsibilities of the Digital Training Intern?

The intern will support structured onboarding, assist with new training projects, ensure consistency in training content, document employee feedback, and aid in the creation of training materials, among other duties.

Is previous experience required for this role?

Yes, experience in a retail environment and exposure to a training role or a similar capacity is preferred.

What skills are essential for this position?

Essential skills include excellent communication, influential skills, public speaking proficiency, organizational skills, strong customer service skills, and comprehensive computer skills including Microsoft Office.

Will the intern have opportunities for interdepartmental collaboration?

Yes, the Digital Training Intern will have opportunities to present and collaborate with different departments to develop strategies that meet multiple specifications.

Does this position involve direct training delivery?

Yes, the intern is expected to maintain a confident and engaging delivery of new training content on a regular basis.

Are there opportunities for development and tracking of emerging talents in this role?

Yes, the intern will support the identification of emerging talents and track the performance of individuals within the department.

Will the intern be involved in content creation for training?

Yes, the intern will collaborate in the creation of comprehensive training content and materials for digital commerce employees.

What role does employee feedback play in this internship?

The intern will collate and document training feedback and employee sentiment to support continuous improvement and the development of the employee voice in the company.

Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts

Industry

10,001+

Employees

1967

Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.