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Disability Case Associate Co-op (winter)

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Sun Life

13d ago

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Consulting
    Healthcare
  • Calgary

Requirements

  • - Passionate: You are eager to understand the impact of different diagnoses (musculoskeletal, cardiac, mental health, etc.) on the lives of the plan members
  • - Curious: You want to understand the complete story and have a passion for improving the health and well-being of Canadians
  • - Analytical: You are detail oriented, you ask the right questions to uncover the information and are thorough in your pursuit
  • - Proactive and Innovative: You love being busy and thrive with variety in your work, you see opportunities where others don’t see solutions and you are good at thinking “outside the box”
  • - Great communicator: You have the client at heart, you listen and you demonstrate empathy through written and verbal communication
  • - Resourceful and Collaborative: You may not have all the answers, but you can figure out how to get them and will work collaboratively across teams to meet our clients’ needs
  • - Teamwork: You are caring at heart and are open to collaborating continually with your colleagues to serve our clients in exceptional ways
  • - Resilient: You are able to handle and overcome difficult and stressful situations and take these situations as learning opportunities

Responsibilities

  • - Use the knowledge and medical concepts you have learned to support Disability Case Managers in managing their disability claims, working in partnership with them to help them bring their files to resolution
  • - Conduct telephone interviews to obtain information to ensure complete understanding of the absence and types of support required to assist with return to work planning
  • - Engage clients through open and respectful verbal and written communication to understand the medical, social and personal dimensions of their workplace absence
  • - Identify and assess medical and non-medical influencing factors pre and post disability, functional capability, restrictions and limitations to better understand what support is needed to get plan members back to work
  • - Collaborate with the Disability Case Managers on developing and maintaining outcome-focused case management plans to help plan members return to work

FAQs

What is the main focus of the Disability Case Associate Co-op position at Sun Life?

The main focus is to assist Disability Case Managers in managing disability claims and supporting clients in their return to work process.

What kind of training is provided for this co-op position?

A two-week formal training session is provided to learn the necessary skills to successfully complete the role, along with continuous support from a coach and manager.

What qualities are needed to succeed in this role?

To succeed, one should be passionate, curious, analytical, proactive, a great communicator, resourceful, collaborative, a team player, and resilient.

Will I work alone or as part of a team?

You will work as part of a collaborative team of over 80 colleagues with diverse professional backgrounds.

Is there an opportunity for mentorship during the co-op?

Yes, mentoring is offered by a Kinesiologist working in the department throughout your internship.

What type of clientele will I interact with in this position?

You will engage with clients who are navigating workplace absences due to various medical conditions, aiming to understand their needs and support their return to work.

Are individuals from diverse backgrounds encouraged to apply?

Yes, Sun Life values diversity and inclusion and welcomes applications from qualified individuals from all backgrounds.

What accommodations are available for applicants with disabilities?

Persons with disabilities can request accommodations in the application process or seek job postings in an alternative format by contacting thebrightside@sunlife.com.

What is the end date for applications for this position?

The posting end date for this position is September 13, 2024.

Is there flexibility in the work environment for this role?

Yes, Sun Life strives to create a flexible work environment with various flexible work options available, which can be discussed during the selection process.

Sun Life

Finance
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

Sun Life Financial is a leading international financial services organisation providing insurance, wealth, and asset management solutions to individuals and businesses. The company's ultimate goal is to empower its clients to achieve lifetime financial security and well-being. Sun Life's purpose is to help people live healthier lives, protect what matters most to them, and prepare for a financially secure future. Through innovative products and personalised advice, Sun Life aims to make a positive difference in the lives of its customers and communities.