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E-Commerce & CRM Intern

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SharkNinja

Nov 13

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Marketing
  • Mississauga

Requirements

  • Must be proactive, highly detail oriented and possess strong organizational and time management skills, ability to multi-task and deadline oriented.
  • Excellent written and verbal communication skills.
  • Competency with MS Office, intermediate proficiency with Excel required.
  • Comfortable working with numbers, with an ability to organize data, interpret metrics and identify trends.
  • Self-motivated and strong interest in learning about evolving digital channels and measurement.
  • Outstanding problem resolution and follow up skills to effectively manage deliverables.
  • Demonstrated skills in problem solving, analytical and critical thinking and proactive decision making.
  • Passionate team player with a positive "can-do" attitude.
  • Intermediate French considered an asset but not required.
  • Currently enrolled in a bachelor's degree program, preferably in business, marketing, e-commerce, or a related field.
  • Familiarity with GA360, CMS & CRM tools, Photoshop, Canva an asset.
  • Proven understanding and experience working around marketing strategy & execution.

Responsibilities

  • Setup and manage creative assets for email and promotional campaigns
  • Partner with internal teams and agencies to align on content needs
  • Experiment with new content forms and approaches to identify new opportunities, drive traffic and optimize conversions
  • Create and implement a strategic content calendar for both Shark and Ninja brands, including new product launch content, promotional emails, tips & tricks and seasonal moments; using data to ground content decisions
  • Support the Ecommerce team and cross-functional stakeholders to ensure product launches, promotional activity and customer communications lead to desired business results – driving sales and conversion rates through sharkclean.ca and ninjakitchen.ca
  • Build and update web pages and site journeys in support of new promotional campaigns
  • Ensure accuracy of all creative assets, linking, promotional and product setup for areas of focus
  • Monitor website KPIs to understand content and sales performance, as well as customer engagement with email communications; using this data to identify optimizations and risks
  • Use industry insights and digital knowledge to identify opportunities to grow the SharkNinja Canada CRM user base
  • Monitor key product inventory and flag stock risks and opportunities

FAQs

What is the main purpose of the E-Commerce & CRM Intern position?

The main purpose of the E-Commerce & CRM Intern position is to gain hands-on experience in the fast-paced world of Ecommerce, supporting site merchandising and CRM strategy for SharkNinja's Direct to Consumer business.

Where is the office location for this internship?

The office location for this internship is 2233 Argentia Rd, Mississauga ON L5N 2X7.

What type of internship is being offered?

This is a full-time co-op internship.

What are the primary responsibilities of the E-Commerce & CRM Intern?

The primary responsibilities include supporting product and promotional campaign launches, optimizing user journeys, planning and executing email content, and growing the user base for the Shark and Ninja brands.

What is required in terms of education for this internship?

Candidates must be currently enrolled in a bachelor's degree program, preferably in business, marketing, e-commerce, or a related field.

Is prior experience required for this role?

While prior experience around marketing strategy and execution is preferred, it is not explicitly required.

What skills are needed for this internship?

Candidates should possess strong organizational and time management skills, excellent written and verbal communication skills, competency with MS Office and Excel, problem-solving abilities, and a positive can-do attitude.

Is knowledge of other languages an asset for this position?

Yes, intermediate French is considered an asset but is not required.

Will the intern work closely with other teams?

Yes, the intern will work closely with the Ecommerce, sales, and marketing teams to optimize product listings and drive conversion.

What is the company's stance on Diversity, Equity, and Inclusion?

SharkNinja values diversity, equity, and inclusion as vital to their global success and supports all associates in bringing their authentic selves to work.

What types of tools should candidates be familiar with?

Familiarity with GA360, CMS & CRM tools, Photoshop, and Canva is considered an asset.

How does SharkNinja encourage innovation from its employees?

SharkNinja encourages innovation by fostering an environment where everyone has a voice, and individuals are urged to push limits and think outside the box.

What is the company's policy on discrimination?

SharkNinja does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation and local law.

How can candidates address accommodation needs during the hiring process?

Candidates requiring reasonable accommodations to participate in the job application or interview process can contact SharkNinja People & Culture at accommodations@sharkninja.com.

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SharkNinja

Positively impacting people's lives every day in every home around the world.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. The company seeks to leverage its global, agile and cross-functional engineering know-how, product development and manufacturing expertise along with solutions-driven marketing to increase the efficiency, convenience and enjoyment of consumers’ daily tasks and improve everyday lives. SharkNinja has built two billion-dollar brands, Shark and Ninja, and has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.

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