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E-Commerce Experience Program Management MBA Intern (Global E-Commerce Governance and Experience) - 2024 (MBA Summer)

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TikTok

Jan 25

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Business, Operations & Strategy
  • Seattle

Requirements

  • Currently pursuing an MBA degree
  • Ability to commit to working full time for a minimum of 12-weeks in the Summer of 2024
  • Strong problem-solving skills and excellent interpersonal and communication skills
  • Excellent verbal and written English communication skills
  • Comfortable working in a fast-paced, ever-changing, and rapid growth environment
  • Passionate about Internet entertainment/media space, mobile web/video content, and e-commerce space
  • Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment

Responsibilities

  • Identify experience improvement opportunities based on ongoing benchmarking analysis, including experimenting and documenting buyer & customer journeys using TikTok and highlight opportunities to optimize processes, product, UI, etc.
  • Work with cross functional partners to identify opportunities for improvement, and support with the implementation of new programs to drive the improvements.
  • Support with auditing language across the platform and drafting FAQs after review with policy and product teams.
  • Perform other responsibilities as assigned.

TikTok

Entertainment & Media
Industry
10,001+
Employees
2017
Founded Year

Mission & Purpose

TikTok is a social media platform where users create and share short videos on various topics, including entertainment, education, and lifestyle. Their ultimate goal is to inspire creativity and bring joy to people's lives through engaging and entertaining content. TikTok's purpose is to provide a platform for self-expression and connection, fostering a global community where individuals can express themselves authentically and connect with others who share similar interests and passions.