E-Commerce Intern

Tiffany & Co.

2mo ago

Applications are closed

Internship
Full-time
Summer Internship
Marketing
London

Requirements

Bachelor's degree in Marketing, Communications, Business, or a related field.
Strong interest in digital and e-commerce trends and best practices.
Understanding of the retail market and familiarity with luxury.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Understanding of e-commerce KPIs and how they relate to sales performance.
Ability to multitask and manage time effectively in a fast-paced environment.
Self-motivated with a proactive attitude and the ability to work independently and as part of a team.
Commercially minded and extremely driven.
Preferred Qualification:
Knowledge of any German, Italian, Spanish or French is a plus.
Basic knowledge of HTML/CSS.
Experience of using Content Management Systems (Adobe Experience Manager and/or Salesforce).
Experience of using Product Management Systems (Salesforce, Algolia, Akeneo).
Experience of using analytical tools e.g. (Google Analytics, Content Square).

Responsibilities

Collaborate closely with the E-commerce Content Manager and E-commerce Content Specialist to provide support for content strategy and execution.
Develop proficiency in the two Content Management Systems to facilitate content management and troubleshooting.
Coordinate with the E-commerce Content Specialist to construct and schedule campaigns, ensuring alignment with the Global Marketing Calendar across all websites.
Uphold content standards by ensuring high quality, adherence to brand guidelines, and alignment with target audience preferences.
Assist the E-commerce Content Specialist in optimising website content to improve sales and conversion rate.
Conduct routine audits of website content to rectify errors, inconsistencies, and outdated information.
Assist with Digital Marketing translations coordination.
Collaborate closely with E-commerce Specialists to provide strategic insights on website content, jointly overseeing all aspects of content operations.
Merchandising:
Ensure proper categorisation and merchandising of product categories across all 9 EMEA websites.
Drive sales through effective management of key SKUs and collections on the e-commerce platform.
Ensure all products featured in web/digital marketing campaigns and emails are available and in stock, promptly flagging any issues to the relevant team.
Monitor new product launches across nine websites and report any issues to the relevant team.
Support the E-commerce Specialists with weekly and monthly reports and any ad hoc requests.
Work closely with E-Commerce Specialists to provide strategic insights on visual merchandising, jointly overseeing all aspects of merchandising operations.
Site Functionality:
Monitor functionality of EMEA sites daily, promptly reporting any issues to the E-commerce Director.
Ensure continuous optimization of the website across all customer touchpoints.
Assist E-Commerce Specialist with implementation of product recommendations.
Contacts:
Collaborate closely with various Tiffany & Co. departments, particularly the Marketing and E-Commerce teams in NY, Regional Merchandising teams, and the Distribution Centre. Ensure alignment of E-Commerce activities with established processes, procedures, and regional strategies, goals, and objectives.
Demonstrate the ability to work independently while also being a dedicated team player. Foster mutual respect and support from colleagues across the global business.
Contribute actively to the overarching mission of the department, striving to enhance its effectiveness and success.
Expertise:
Monitor competitor activity closely, remaining vigilant to identify opportunities for growth to maintain Tiffany & Co.'s competitive edge.
Maintain a high level of knowledge of E-Commerce, digital, and analytics related activity and stay informed about industry developments and innovations.

Tiffany & Co.

Expertly crafting jewelry for the world’s greatest love stories since 1837.

Retail & Consumer Goods

Industry

10,001+

Employees

1837

Founded Year

Mission & Purpose

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability,