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Employee Experience and Engagement Trainee

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  • Internship
    Full-time
    Off-cycle Internship
  • People, HR & Administration
  • Lisbon

Requirements

  • Higher Education degree in Business, Communication or a related field (preferential)
  • Fluency in English and Portuguese (minimum B2)
  • Good MS Office skills
  • A passionate advocate for employee engagement and experience
  • Creative problem solver and innovative thinking
  • Excellent communication skills and a friendly conduct
  • Experience with employee surveys and engagement metrics is a plus.

Responsibilities

  • Develop and implement engaging employee programs and initiatives
  • Foster a positive workplace culture through surveys, feedback, and action plans
  • Collaborate across departments to ensure a seamless onboarding and ongoing engagement process
  • Analyze data to measure employee sentiment and drive continuous improvement
  • Organize fun team-building events and activities that boost friendship

FAQs

What is the primary focus of the Employee Experience and Engagement Trainee role?

The primary focus of the Employee Experience and Engagement Trainee role is to create a vibrant workplace where employees thrive, engagement soars, and to foster a positive workplace culture through various programs and initiatives.

What qualifications do I need to be considered for this position?

A Higher Education degree in Business, Communication, or a related field is preferred, along with fluency in English and Portuguese (minimum B2), good MS Office skills, and a passion for employee engagement.

Is previous experience with employee surveys necessary for this role?

While previous experience with employee surveys and engagement metrics is a plus, it is not strictly necessary for this role.

What kind of activities will I be responsible for organizing?

You will be responsible for organizing fun team-building events and activities that boost friendship among employees.

How many hours a week is the internship?

The internship requires a commitment of 40 hours per week, following the IEFP model.

Will I be working with leaders from various industries?

Yes, there is a possibility of cooperation with leaders in various industries as part of the internship experience.

Are there any benefits included with this position?

Yes, you will have access to excellent work opportunities, free activities, organized events, and a dynamic work environment.

What recognition has Teleperformance Portugal received?

Teleperformance Portugal has been recognized as one of the 25 best companies to work for in Europe by the Great Place to Work® Institute and has received awards for being the Best and Largest exporter and Best Contributor to Employment in Portugal by Exame magazine.

Is knowledge of other languages important for this role?

While fluency in English and Portuguese is required, knowledge of additional languages can be beneficial given the multicultural nature of the team at Teleperformance Portugal.

Consulting
Industry
10,001+
Employees
1978
Founded Year

Mission & Purpose

Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.