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Field Service Representative - SkillBridge Internship

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Schneider Electric

8d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Engineering
    IT & Cybersecurity
  • Raleigh

AI generated summary

  • You need vocational or military training in electronics, 2+ years of relevant service experience, report writing skills, problem-solving abilities, and experience with electrical systems and blueprints.
  • You will service, install, and repair equipment, perform start-ups, provide technical support, document site info, analyze issues, implement modifications, and conduct customer training.

Requirements

  • Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
  • 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
  • Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
  • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
  • The ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
  • The ability to interpret blueprints and other service documents, including various electrical drawings.
  • The capacity to move service equipment weighing up to 50 pounds.

Responsibilities

  • Servicing, installing, and repairing customer equipment.
  • Performance of warranty work and start-up service.
  • Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
  • Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
  • Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
  • Technical support in product service, product training and applications including on-site audits.
  • Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
  • Document all required information for each site (technical report).
  • Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
  • Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
  • Develops and implements training courseware and provides training to customers and other service representatives.
  • Travel for both training and to support job site requirements in other areas.

FAQs

What is the job title for this position?

The job title is Field Service Representative - SkillBridge Internship.

What responsibilities does a Field Service Representative have?

Responsibilities include servicing, installing, and repairing customer equipment, performing warranty work, conducting startup commissioning, and providing technical support.

Is training provided for new employees?

Yes, Schneider Electric offers direct product training and training on digital and physical tools associated with the work.

What kind of equipment will I be working with?

You will be working with electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, and protective relays.

What qualifications are necessary for this position?

Qualifications include vocational education or military training in electronics or electrical theory, 2+ years of relevant experience, and the ability to interpret blueprints and service documents.

Is this position home-based?

Yes, this position offers a home-based flexible work schedule with a guaranteed 40-hour work week.

What benefits does Schneider Electric offer?

Schneider Electric offers an inclusive benefits package including flexible work arrangements, paid family leave, 401(k) with matching, well-being programs, and paid time off.

Will there be any travel required for this position?

Yes, there may be travel required for training and to support job site requirements in other areas.

What is the training process for new hires?

New hires will experience a 2-week in-person training at a state-of-the-art facility in Dallas, TX, followed by online training and mentorship with a local area mentor.

How does Schneider Electric promote inclusivity?

Schneider Electric strives to be the most inclusive and caring company by providing equitable opportunities to everyone and ensuring all employees feel valued and safe.

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Schneider Electric

Leading the Digital Transformation of Energy Management and Automation.

Manufacturing & Electronics
Industry
10,001+
Employees
1836
Founded Year

Mission & Purpose

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advocates of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. Recognized as the world’s most sustainable company in 2021 by Corporate Knights Global 100 Index.