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Fraud Victim Support Intern

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AARP

3mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Government & Politics
  • Washington, DC

AI generated summary

  • You must be a self-starter, adaptable, and able to manage multiple projects. Have strong communication skills, technical proficiency, and be enrolled in a related program or continuing education. Be respectful, reliable, and able to work effectively in a home office environment.
  • You will provide support to fraud victims, answer calls, offer empathy, and assist in creating program documents and training tools.

Requirements

  • Preferred enrollment in a Social Work or Criminology program; must be enrolled at an accredited college/university as an undergraduate junior or senior, graduate student, or post-doctoral student and remain academically enrolled throughout the internship or must have graduated from college and enrolled in a continuing education program
  • Must be a self-starter and adaptable
  • Ability to manage multiple projects
  • Ability to work well with diverse populations, including age, gender, race, and sexual orientation
  • Technical proficiency in Microsoft Office programs and Zoom
  • Exceptional verbal/written skills
  • Applicants should be available to work in the Pacific or Mountain Time zone
  • AARP will not sponsor an employment visa for this position at this time.
  • Additional Requirements:
  • Regular and reliable job attendance
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • Home office environment with the ability to work effectively surrounded by moderate home environment noise

Responsibilities

  • Return calls from the Helpline to assist people who have questions about fraud or have been victims of scams
  • Provide good empathic listening skills and appropriate referrals for reporting and securing personal information and assets
  • Participate in team meetings for program updates
  • Assist with creating new program documents and training tools
  • Assist with assigning calls to volunteers for the Helpline

AARP

Government
Industry
1001-5000
Employees
1958
Founded Year

Mission & Purpose

AARP, formerly known as the American Association of Retired Persons, is a non-profit organisation dedicated to empowering people aged 50 and older to live their best lives. Through advocacy, education, and community engagement, AARP works to address key issues such as healthcare, financial security, and social connectedness. With millions of members nationwide, AARP provides resources, information, and services to help individuals navigate the challenges and opportunities of ageing while promoting dignity, independence, and quality of life for older adults.