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Internship

Fraud Victim Support Intern

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AARP

‚ÄĘ

12d ago

ūüöÄ Off-cycle Internship

Washington, DC

AI generated summary

  • You must be a self-starter, adaptable, and able to manage multiple projects. Have strong communication skills, technical proficiency, and be enrolled in a related program or continuing education. Be respectful, reliable, and able to work effectively in a home office environment.
  • You will provide support to fraud victims, answer calls, offer empathy, and assist in creating program documents and training tools.

Off-cycle Internship

Government & Politics‚ÄĘWashington, DC

Description

  • Are you ready to assist people who have been victimized by a scam? If so, the Fraud Watch Victim Support Helpline team is looking for you! The Helpline is available to help anyone, and we provide support and guidance to those who have been targeted for scams. Join us and bring your compassion and communication skills to assist victims. AARP is committed to your growth and cultivating your continued learning and development. This paid internship is anticipated to start in Summer 2024 and continue through the end of the year, with a possible extension into 2025. 

Requirements

  • Preferred enrollment in a Social Work or Criminology program; must be enrolled at an accredited college/university as an undergraduate junior or senior, graduate student, or post-doctoral student and remain academically enrolled throughout the internship or must have graduated from college and enrolled in a continuing education program
  • Must be a self-starter and adaptable
  • Ability to manage multiple projects
  • Ability to work well with diverse populations, including age, gender, race, and sexual orientation
  • Technical proficiency in Microsoft Office programs and Zoom
  • Exceptional verbal/written skills
  • Applicants should be available to work in the Pacific or Mountain Time zone
  • AARP will not sponsor an employment visa for this position at this time.
  • Additional Requirements:
  • Regular and reliable job attendance
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • Home office environment with the ability to work effectively surrounded by moderate home environment noise

Education requirements

Currently Studying
Undergraduate
Bachelors

Area of Responsibilities

Government & Politics

Responsibilities

  • Return calls from the Helpline to assist people who have questions about fraud or have been victims of scams
  • Provide good empathic listening skills and appropriate referrals for reporting and securing personal information and assets
  • Participate in team meetings for program updates
  • Assist with creating new program documents and training tools
  • Assist with assigning calls to volunteers for the Helpline

Details

Work type

Full time

Work mode

office

Location

Washington, DC