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Information Technology 12 Month Internship Programme ( Technical Support Specialist)

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IKEA

11d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    IT & Cybersecurity
  • London
  • 5d left

AI generated summary

  • You should be a 2nd-year IT student eligible to work in the UK, with curiosity, teamwork skills, great communication, and fresh ideas. Embrace diversity and fast-paced change.
  • You will provide second-level support, assist with major incidents, help operate connectivity infrastructure, and organize digital hardware procurement for new site expansions.

Requirements

  • Students in their second year of university studies, where the course includes the option of completing a sandwich placement before returning to study after the placement. Preferred degrees in Information Technology disciplines.
  • An intellectual curiosity and a willingness to challenge accepted ways of doing things.
  • Those that can work as part of a team, be a great communicator and enjoy delivery and fast paced change.
  • Bring your new thinking and fresh ideas to our business.
  • You at IKEA we embrace diversity and inclusion, we believe our differences is what makes us stronger.
  • Eligibility to work and live in the UK at the time of joining

Responsibilities

  • Support: Act as second level support to our global helpdesk and support major incidents when the business unit is impacted
  • Infrastructure: Work closely with our central teams to operate our connectivity and infrastructure, including WAN, LAN, and wireless technologies.
  • Store expansion: Support the expansion agenda, organising the procurement for all the digital hardware and connectivity for new sites, and the fit out and preparation to open.

FAQs

What is the duration of the internship programme?

The internship programme is a 12-month placement that starts in July 2025.

What is the application closing date for this internship?

The application closing date is 17th February 2025, but the recruitment window may close early due to high volumes of applications.

What are the eligibility requirements to apply for this internship?

Applicants must be in their second year of university studies in an Information Technology discipline, and must have the eligibility to work and live in the UK at the time of joining.

What type of work will I be doing during the internship?

Interns will provide second level support to the global helpdesk, assist with infrastructure operations, support store expansion by organizing procurement for digital hardware, and contribute to various IT tasks.

What is the salary for this internship programme?

The IT Internship Programme offers a competitive salary of £30,000.00.

Will I receive any benefits as an intern at IKEA?

Yes, you will receive benefits including 25 days of holiday plus 8 bank holidays, a 15% IKEA discount, access to the I-benefits discount portal, free healthy meals in the on-site co-worker restaurant, and more.

Is it necessary to submit a CV and cover letter with my application?

Yes, it is essential to attach both your CV and Covering Letter when completing your application; applications without both will not be considered.

Who should I contact if I am an internal co-worker interested in the internship programme?

If you are an internal co-worker interested in the IT Internship Programme, please contact Cheryl Craig before applying.

What qualities is IKEA looking for in candidates for this role?

IKEA is looking for candidates who have intellectual curiosity, are great communicators, enjoy teamwork, and can adapt to fast-paced changes while bringing new thinking and fresh ideas.

Where will the internship be based?

The internship will be based in IKEA's furnished offices located in Wembley, London.

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.