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Information Technology Intern

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    IT & Cybersecurity
  • Atlanta

AI generated summary

  • You should be pursuing a bachelor's in Information Systems, have customer service experience, understand Windows 10, know Windows Server 2016, and possess strong communication skills.
  • You will provide daily IT support, shadow IT Analysts, collaborate with regional teams, prioritize and resolve problems, and maintain strong communication with internal clients.

Requirements

  • In the process of receiving Bachelors Degree in Information Systems or related fields
  • Previous experience in customer service
  • Understand Windows 10 and be able to configure and troubleshoot PC level problems
  • Knowledge of Windows Server 2016 Install and support enterprise applications
  • Ability to install new printers/copiers/plotters and other office equipment
  • Excellent communication, written, and customer service skills
  • High aptitude and willingness to learn new technologies
  • Efficiently working to solve problems and explain solutions

Responsibilities

  • Daily IT support of our office while shadowing IT Analysts
  • Work with both local and regional IT teams to deliver IT support services to a national consultant engineering firm
  • IT interns have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others
  • Prioritize, troubleshoot/resolve problems and follow-through with internal clients

FAQs

Do we support remote work?

No, this position is not a remote position and is based in our Atlanta Midtown, GA office.

Is previous experience required for this internship?

While prior experience in customer service is preferred, this internship is designed for students currently pursuing a Bachelor's Degree in Information Systems or related fields.

What kind of technology will I work with as an intern?

As an IT Intern, you will work with Windows 10, Windows Server 2016, Office 365, and various office equipment such as printers, copiers, and plotters.

Are there specific certifications that are beneficial for this position?

Yes, certifications such as MCP, A+, Network+, or Cisco CCNA are considered a plus for this internship.

What are the primary responsibilities of the IT Intern?

Primary responsibilities include providing daily IT support, troubleshooting and resolving problems, and collaborating with local and regional IT teams.

What skills are emphasized for candidates applying for this internship?

Candidates should have strong communication skills, a customer service-oriented attitude, a passion for technology, and the ability to troubleshoot and explain solutions effectively.

What type of equipment will I be required to install during my internship?

You will be required to install new printers, copiers, plotters, and other office equipment.

Does Kimley-Horn offer any benefits to interns?

While specific benefits for interns may vary, Kimley-Horn has a robust benefits package for employees, reflecting the company’s commitment to employee satisfaction and retention.

What is the company culture like at Kimley-Horn?

Kimley-Horn emphasizes a culture that prioritizes people, clients, and employees, striving to provide an environment where everyone can flourish.

How does Kimley-Horn support employee development?

Kimley-Horn develops passionate, hardworking, and proactive employees, ensuring a supportive environment that fosters professional growth and development.

One of the nation's premier planning and design consulting firms.

Engineering & Construction
Industry
5001-10,000
Employees
1967
Founded Year

Mission & Purpose

Kimley-Horn is one of the nation’s premier planning and design consulting firms. With nearly 7,000 staff members in more than 100 offices across the U.S., we offer full services in a wide range of disciplines. Clients know us for the creativity of our solutions and the sense of urgency we bring to each and every project. We take a clients’-eye view of our work, planning and designing to accomplish the client’s goals in the most effective manner. A quality workplace is equally important to us, and the unique benefits we bring to our staff have been recognized by Fortune magazine (“100 Best Companies to Work For” and "100 Best Workplaces for Millennials"​) and Civil Engineering News (#1 “Best Civil Engineering Companies to Work For”).