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Information Technology Intern

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First Financial Bank

1mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • IT & Cybersecurity
    Education & Teaching
  • Terre Haute

AI generated summary

  • You must be pursuing a relevant degree, have basic IT knowledge, strong problem-solving skills, and good communication. IT support experience or certifications are a plus. Ability to commute required.
  • You will provide IT support, install and update software, manage user accounts, set up hardware, assist with IT projects, and maintain documentation of IT processes and activities.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field.
  • Basic knowledge of operating systems, networking, and cybersecurity principles.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to work independently and collaborate with the IT team.
  • Prior IT support experience or technical certifications (CompTIA, Microsoft, etc.) is a plus.
  • Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
  • Ability to review information and details at close range (within a few feet).
  • Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Responsibilities

  • Provide IT Support: Assist with troubleshooting basic hardware and software issues, responding to user support tickets, and guiding employees through IT procedures.
  • Install & Update Software: Help install, configure, and update software applications on workstations while documenting installation procedures for future reference.
  • Manage User Accounts: Support account setup, modifications, and deactivations for systems like Active Directory and Office 365, including password resets and access issues.
  • Set Up & Maintain Hardware: Assist with setting up new computers, printers, and other peripherals, performing routine maintenance, and ensuring equipment is properly inventoried.
  • Support IT Projects: Assist in various IT initiatives, including office moves, hardware refreshes, and system upgrades, as well as software and hardware testing.
  • Maintain IT Documentation: Document IT processes, update knowledge base articles, and prepare reports on IT activities, asset updates, and troubleshooting solutions.

FAQs

Is this internship position full-time or part-time?

This internship position is part-time and temporary.

Where is the IT Intern position located?

The IT Intern position is located in Terre Haute, IN and is an on-site role.

What kind of IT support will the intern be providing?

The intern will assist with troubleshooting basic hardware and software issues, respond to user support tickets, and guide employees through IT procedures.

What educational background is required for this internship?

Applicants should be currently pursuing a degree in Information Technology, Computer Science, or a related field.

What skills are preferred for applicants?

Candidates should have basic knowledge of operating systems, networking, and cybersecurity principles, along with strong problem-solving skills, attention to detail, and excellent communication and customer service skills.

Are there any certificates that would enhance an applicant's profile?

Yes, prior IT support experience or technical certifications such as CompTIA or Microsoft certifications are a plus.

What kind of experience can the intern expect to gain?

The intern will gain hands-on experience by working alongside IT professionals, supporting IT functions, and exploring various IT disciplines from troubleshooting to cybersecurity.

Will the intern have flexible working hours?

Yes, the working hours are designed to fit the intern's academic schedule.

What company values does First Financial Bank promote?

First Financial Bank promotes values of integrity, collaboration, innovation, and respect.

Is First Financial Bank an equal opportunity employer?

Yes, First Financial Bank is an Equal Opportunity Employer, providing consideration for employment without discrimination based on various characteristics.

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First Financial Bank

Serving Ohio, Kentucky, Indiana & Illinois

Finance
Industry
1001-5000
Employees
1863
Founded Year

Mission & Purpose

First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships. First Financial Bank has been in the business of client service and success for more than 150 years. With more than 130 banking centers across Ohio, Indiana, Kentucky and Illinois, we combine world-class financial expertise with personal community service that builds lifelong relationships.

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