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Innovation Designer – Entry Level Sales Program 2025

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IBM

Nov 3

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Design
    Product
  • Toronto

Requirements

  • Proven understanding of design thinking and methodologies.
  • Ability to use human-centered design to drive business and client value.
  • Strong presentation skills with a creative and compelling storytelling style.
  • Familiarity with developing and leading workshopping techniques to facilitate a diverse group business driven outcomes.
  • Adaptability to processes and methodologies based on constraints and needs of the client.
  • Actively Enrolled: Registered undergraduate or graduate university student.
  • Education: B.S./M.S. in Design, similar discipline or design bootcamp training paired with working experience.
  • Design Portfolio: Portfolio with a strong, proven understanding of user-centered design principles and practices that demonstrates, but is not limited to, framing and defining problems, user understanding, ability to synthesize insights, ideate solutions, ability to finalize and communicate user centered outputs.
  • Tech Savvy: Ability to understand complex technical problems.
  • Team Player: Demonstrates team collaboration and can navigate different communication styles.
  • Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
  • Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently.
  • Design Thinking/Design Sprint certification or comparable expertise.

Responsibilities

  • User-Centric Design: Synthesize research, client insights, and requirements to create user experiences that establish enduring connections between individuals and products, services, and brands.
  • Facilitate User Sessions: Lead and facilitate user sessions, involving both clients and the IBM team. Utilize modern methods and tools to identify and prioritize technical challenges, revealing opportunities, fostering innovation, and translating ideas into reality.
  • UX and Customer Journey Design: Take charge of UX and customer/user journey design for prioritized use cases and Minimal Viable Solutions, often reimagining how work processes are carried out.
  • Continuous Learning: Exhibit a growth mindset and an ongoing commitment to learning. Develop concept and process designs to guide clients in solving business challenges and delivering human-centered solutions.
  • User Advocacy: Champion the user's perspective to craft meaningful and engaging experiences that bridge the connection between human needs, business objectives and technology solutions.

FAQs

What is the primary focus of the Innovation Designer role at IBM?

The primary focus is to use a human-centered design approach to create user experiences that align business, technology, and user goals, ultimately improving client satisfaction and driving technology adoption.

Is prior experience in sales required for this position?

No prior sales experience is required; however, a strong understanding of design thinking and methodologies is essential.

What educational background is preferred for candidates applying to this role?

Candidates should be actively enrolled as undergraduate or graduate university students, ideally pursuing a degree in Design or a similar discipline, or have completed design bootcamp training paired with relevant experience.

Will the role require travel?

Yes, you should be prepared to travel up to 50% annually.

What skills are essential for success in this position?

Essential skills include a proven understanding of design thinking, strong presentation and communication abilities, adaptability to client needs, and the ability to synthesize research insights to drive business value.

What kind of portfolio is expected from candidates?

Candidates should present a design portfolio showcasing a strong understanding of user-centered design principles, including problem framing, user understanding, and the ability to synthesize insights into actionable outputs.

Is there an emphasis on collaboration in this role?

Yes, collaboration is crucial as you will work within a multi-disciplinary team of professionals including Architects, AI Engineers, and Business Strategists to deliver comprehensive client solutions.

What type of design outputs should applicants focus on in their portfolios?

Applicants should focus on service, research, and strategic design outputs rather than traditional visual design work, as the role emphasizes uncovering business value and shaping solutions.

What type of mindset is valued at IBM for this role?

A growth mindset is highly valued, emphasizing continuous learning, curiosity, and the ability to engage with clients and lead projects independently.

Does IBM offer opportunities for ongoing development and learning for this role?

Yes, IBM provides comprehensive onboarding and is committed to an industry-leading learning culture that promotes continual career advancement.

Technology
Industry
10,001+
Employees
1911
Founded Year

Mission & Purpose

At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you. We're here to help every creator turn their "what if" into what is. Let's create something that will change everything

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