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International Air Transport Association (IATA)

Apr 8

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • Montréal

Requirements

  • You hold a bachelor's or master's degree in Business Administration, Logistics, Education, Accounting, Finance, Statistics, or a related field;
  • You are a strong team player and enjoy working in a diverse team;
  • You have a very meticulous and organized work habit;
  • You are a quick learner who can work in the fast-paced work environment;
  • You have strong data analysis and problem-solving skills;
  • You are looking for a challenge of handling multiple tasks by the given deadline while maintaining a high level of quality of your work;
  • Your English proficiency is high in both written and oral communication;
  • You are highly computer-literate in MS Office, particularly in MS Excel and Power BI; familiarity with coding is a definite asset.

Responsibilities

  • Provide customer support and handle operational tasks;
  • Dive into data management and analysis to support our mission;
  • Collaborate with stakeholders both inside and outside the organization to ensure timely delivery of training materials, exams, and certificates;
  • Contribute to the continuous improvement of our Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs)s;
  • Liaise with Subject Matter Experts to solve issues;
  • Participate in implementing and developing operational processes and systems to improve customer experience and operational effectiveness;
  • Assist with special assignments and projects as needed.

International Air Transport Association (IATA)

Flying is the Business of Freedom #FlySafe #WeAreAviation

Transportation
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

IATA is an international trade organization, created over 70 years ago by a group of airlines. Today, IATA represents some 320 airlines in 120 countries comprising 83% of total air traffic. The organization also represents, leads and serves the airline industry in general. IATA's Director General and CEO is Willie Walsh.